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- ...SUMMARY: Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system...
- ...SUMMARY: Location: Hatfield, Pretoria Type: Full-time Our client is seeking a technically strong Toll & Helpdesk Technician to provide second-level support across Oracle systems, Linux environments, networking infrastructure, and tolling systems. The role involves...
- ...business applications and systems. POSITION INFO: Key Responsibilities Provide first-line software support to end users via email, helpdesk system, and telephone Respond to and resolve software-related queries efficiently and professionally Create, maintain, and...
- ...We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network,...
- ...Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape...
- Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager. Duties & Knowledge Role • System infrastructure support • SQL database support • Reporting to customers and staff on issues and resolutions • System support • Maintain...
- ...Job Description: Tier 1 Helpdesk Technician - Remote (South Africa) Position Overview: The Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users resolving basic issues and ensuring the smooth operation of IT systems. This...
- ...organisations harness technology to achieve their goals. As we continue to grow were looking for an enthusiastic and motivated IT Helpdesk Apprentice to join our support team and begin a rewarding career in IT. Overview: Youll be part of our front-line support team...
- ...First-Line IT Support / Helpdesk Technician Location: Northern Suburbs Cape Town (On-site) Hours: Standard office hours Employment Type: Full-time About Our Client Our client is a trusted IT solutions provider offering outsourced IT support networking...
- ...with a USA-based I.T. Consulting Company offering Managed IT Support Services to clients. We are seeking a qualified Level 1 Helpdesk Technician to join their growing team. This role involves providing remote support to clients over the phone, in chat, and via email...Remote job
- ...technical assistance and support to service partners and assistant technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete Only candidates currently residing in the Helderberg area will be considered for...
- ...technical assistance and support to service partners and assistant technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete. HOURS: ~ Monday to Friday: 08:00 – 17:00 Should you meet all the requirements...
- ...their career within a reputable organisation. Your: Education: Matric Relevant IT diploma or degree Minimum of 5 years’ helpdesk experience in a call center environment of which 2 years of supervisory or team lead experience within a service desk or helpdesk...
R 35,000 per month
...requirements and translate them into technical solutions. Develop Power BI and other reports in Excel and PowerPoint. Oversee helpdesk operations, providing first-line support for software, hardware, and network issues. Manage user accounts, including creation,...R 10,000 per month
...installations and ensure all technical systems run smoothly and efficiently. POSITION INFO: Key Responsibilities: Manage the helpdesk and provide professional technical support to customers. Set up and update new customer systems. Maintain and update UNMS...- ...Cape Town CBD requires a proactive, motivated SLA Account Manager to join their dynamic team. The individual will work on the IT Helpdesk as a technical agent, providing high-quality IT support as part of the helpdesk team, with occasional on-site client visits....
- ...SUMMARY: An IT Services company based in Midrand is looking for a Customer Experience Consultant (Helpdesk Consultant) to join their team The successful candidate's main responsibility will be to provide technical and service support to clients. The successful...
- ...problem-solving skills, good communication, and a hands-on technical approach. POSITION INFO: Description: User Support & Helpdesk Provide technical support to end users (hardware, software, and network-related issues) Log, track, and resolve support...
- ...SUMMARY: - POSITION INFO: Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot and resolve hardware, software, account, and basic network issues. Install, configure, and maintain laptops, desktops...
- ...PowerPoint business reports. Develop and enhance in-house software modules. Troubleshoot and resolve system defects. Provide Helpdesk support, logging, tracking, and resolving user queries. Support users on systems such as Dinamix, LMS, NAVIS, Order to Cash,...
- ...scripting. Ensure applications meet compliance, security, and performance standards. Provide Tier 2/3 support for escalated helpdesk issues related to enterprise systems and applications. Develop and maintain backend services, APIs, and integrations. Build...
- ...responsibilities of the Role: Facilities Management & Help Desk Monitor job progress via Mybuildings/MyHospital system. Adhere to helpdesk procedures and deadlines. Report to project directors or management as directed. Daily follow-ups and escalations of work...
- ...Implement and manage policies and control for mobile devices to ensure security, compliance, and governance. ~ Provide remote helpdesk application support and desktop support for the other global offices. ~ Provide remote and on-site server and networking support...
- ...Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong...
- ...deployment and systemic stability: L2 Escalation and Support: Act as the 2nd line escalation point for technical issues from the helpdesk. Provide advanced troubleshooting and resolution for both remote and on-site support calls. Infrastructure Design &...
- ..., analytical, and problem-solving skills. Proficiency in Office 365 (Excel, Teams, SharePoint), Workday HRIS, CRM systems, and helpdesk ticketing applications. Excellent communication and customer service skills. Ability to present ideas clearly to business stakeholders...
- ...ensure that the accounts are paid when due To assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment. To minimise bad debt To follow up on non-payments To negotiate payments on accounts...
- ...Directory Experience • Virtual Server Experience • Mikrotik /Sophos Firewall Knowledge • IP Camera systems • Tag Systems • Helpdesk Systems • Knowledge on all forms of connectivity e.g., Wireless, 3G, APN, Fibre, etc. • Android, Apple, Blackberry, and...
- ...prior to assignment of the incident to vendor (includes PABX telephony system, video conferencing). Vendor management. Manage Helpdesk System. Verify hours / minutes logged per request. Analyse reported problems and implements appropriate solutions and...
- ...Active Directory Experience • Virtual Server Experience • Sophos Firewall Knowledge • IP Camera systems • Tag Systems • Helpdesk Systems • Knowledge on all forms of connectivity e.g. Wireless, 3G, APN, Fibre, etc. • Android, Apple, Blackberry, and windows...

