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R 40,000 per month
...SUMMARY: We are hiring a Toll and Helpdesk Technician to join our team in Tshwane (Pretoria). This is a mid-career position in the Services sector. POSITION INFO: Job Title: Toll and Helpdesk Technician Report to: Senior TCS Coordinator Seniority Level...- ...SUMMARY: Our client who is a leading fuel management solutions service provider is urgently looking to employ an experienced IT Helpdesk Technician at their organization POSITION INFO: Location: Cyrildene, Bedfordview Requirements: ~ Matric ~...
- ...SUMMARY: A leading endâtoâend technology and software engineering powerhouse is on the lookout for a driven Senior Helpdesk Support Technician! POSITION INFO: The Role: Work with top-tier engineers in a cultureâfirst environment that attracts some...
- ...incidents promptly. Support internal and external IT audits. Experience / Skills Required ~2 to 4 years’ experience in IT Helpdesk or Service Desk environment. ~ Strong knowledge of: ➢ Windows Desktop and Server Operating Systems ➢ Microsoft 365 (Outlook...
- ...SUMMARY: The Senior Helpdesk L3 Engineer will be responsible for tickets and solving issues. POSITION INFO: Key Responsibilities: Serve as the senior escalation point for complex technical incidents across endpoints, identity and access management, VPN/ZTNA...
- SUMMARY: - POSITION INFO: Type: In-office, full-time Salary: Basic Salary Negotiable + Bonus (Discretionary) + daily lunch Report: IT Manager We are looking for reliable and client-focused Help Desk IT Support Technician to provide first-line technical...
- ...SUMMARY: Helpdesk Service Delivery Lead POSITION INFO: Help Desk Service Delivery Lead Duties & Responsibilities Lead, manage, and develop the Help Desk team to ensure high performance and consistent achievement of benchmarks and targets Provide...
R 12,000 - 13,000 per month
...ensure resolution Maintain accurate records of all customer interactions Minimum Requirements ~2–5 years experience in a Helpdesk environment (software troubleshooting essential) ~ Excellent verbal and written communication skills ~ Strong analytical and problem...- ...reception area, therefor clients, visitors and contractors are no longer received. The job specification is therefore amended to include Helpdesk Operator responsibilities. Office Support Receive, direct and redirect calls. Answer all incoming calls and handle...
- ...an advantage 2 -3 years' experience in an IT Support Environment Key Objectives Answer phone calls that come into Helpdesk in a timely manner Ensure phones are correctly forwarded and un-forwarded as necessary Be the first point of contact for telephone...
- Robert Walters is a global, specialist professional recruitment consultancy. "Our story begins in 1985, when our CEO, Robert Walters, opened the first office in Central London. Rob has led the company ever since and has the same passion and commitment today. Over the ...
- Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager. Duties & Knowledge Role • System infrastructure support • SQL database support • Reporting to customers and staff on issues and resolutions • System support • Maintain...
- Purpose of the Role The ideal candidate for this role will be responsible for resolving customer queries by providing telephonic and electronic query resolution services. You will need to continuously provide an exceptional customer experience with a view to retain and...
- The National Treasury is responsible for managing South AfricaâÃÂÃÂs national government finances. Supporting efficient and sustainable public financial management is fundamental to the promotion of economic development, good governance, social progress and a rising...
- BDO helps a diverse range of clients with different needs. This is especially true of our Advisory Practice, which provides transaction, risk, wealth advisory, company secretarial, and HR services to clients navigating a range of challenges, changes, and opportunities. ...
- ...issues which could affect Condeco Service quality or system quality to the On-Site Condeco Technical Team Lead and Tech Support or Helpdesk Team Lead depending on situation. Provide accurate updates to the Condeco Technical Team Leader, FM Operations Executive,...
- Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening...
- ...This is a remote position. SUMMARY We're seeking a dependable, tech-savvy Helpdesk Analyst to join our support team. In this role, you’ll serve as a key point of contact for our clients, handling more advanced issues along with basic troubleshooting. You’ll...
- ...graveyard shifts. Responsibilities Job Responsibilities: Technical support Provide Level 1 technical support for IT Helpdesk services, including responding to and resolving user queries and issues. Utilize ITSM ticketing system aligned with ITIL...
- ...workplace Reference: 10903 HL Consultant: Hanel Loubser Front-Line Tax Support: Responding to incoming user queries via our helpdesk. These range from simple system navigation questions (“Where do I click?”) to more complex tax treatment questions. Manual...
- ...We are looking for a skilled and customer-focused ISP Helpdesk Support Agent to join a fast-paced ISP Helpdesk environment. This role plays a critical part in proactively and reactively managing service outages and degradations, with a strong focus on FTTH and FTTB services...
- ...Implement project management methodologies to track progress, manage risks, and ensure successful project delivery. User Support & Helpdesk Management: Oversee IT support and helpdesk functions, ensuring timely and efficient resolution of user issues. Maintain...
- ...Strong networking knowledge is required. ~ Understanding of WLAN, WAN and LAN environments. Familiar with Ubiquiti products. ~ Helpdesk knowledge and experience dealing with customers and understanding how to deliver clear and effective IT Support Services. ~...
- ...training and general support: Provide technical assistance and support to service partners and assistant technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete. In return a competitive salary is on offer
- ...account creation, device setup, profile configuration, and permissions. Log, track, and update support requests through the IT helpdesk system. Maintain accurate records of IT assets, equipment, and software inventories. Assist with patch management, antivirus...
- ...technical assistance and support to service partners and assistant technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete. HOURS: ~ Monday to Friday: 08:00 – 17:00 Should you meet all the requirements...
- ...hardware is a distinct advantage. Service Excellence: Strong interpersonal skills and a professional appearance, with experience in helpdesk environments. Licensing & Transport: Valid Driver’s License and own reliable transport to commute to the office ( a company...
- ...perform daily duties. · Prioritize and communicate service delivery to customers. · Ensure all IT tickets are logged on the IT helpdesk · Ensure all calls on helpdesk are actioned, this will ensure the IT users will be operational 2. Manage IT helpdesk ·...
- ...users by diagnosing, troubleshooting, and resolving hardware, software, and network issues. This role bridges the gap between Level 1 Helpdesk and Level 2 Technical Support by resolving more complex incidents while ensuring excellent customer service. POSITION INFO:...
- ...contributing to the organisation’s overall IT success. Your: Education: Matric Relevant IT diploma or degree Minimum of 5 years’ helpdesk experience in a call center environment of which 2 years of supervisory or team lead experience within a service desk or helpdesk...

