Search Results: 45 vacancies
...SUMMARY:
Senior Helpdesk Internet /Technical Support
POSITION INFO:
Senior Helpdesk Internet /Technical Support Company: Internet Service Provider Location: Northern Suburbs Salary: Negotiable (R23,000, negotiable upon interview) Requirements:...
West Coast Personnel
Cape Town, Western Cape
more than 2 months ago
...SUMMARY:
This role is for a managed service provider that provides helpdesk services to multiple customers. Their primary objective is to provide Level 2 support and proactively review client requests or tickets and apply technical/process knowledge to resolve them...
IT Naledi Solutions
Cape Town, Western Cape
a month ago
...business journey for the Members to get a clear understanding of our client''s business and the challenges/incentives/goals. The helpdesk consultants assist Members with inquiries, provide coaching and mentoring, and empower them to achieve their goals, ultimately enabling...
...Electrum's job vacancy, Career and Recruitment Job title : Helpdesk Engineer jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 10, 2024 Quick Recommended Links The Role:
In this role, you will directly report to the Application Support...
Electrum
Cape Town, Western Cape
29 days ago
...and proven processes all designed to help people live a better life tomorrow.
Overall purpose of the role:
As the Inhouse Helpdesk team leader, your role is pivotal in ensuring the smooth operation of the Inhouse Healthcare team at Simeka Health. You will be responsible...
QUALIFICATION
Diploma, degree, relevant qualification in IT or a demonstrated equivalent work experience will be accepted.
A+ and N+
Huawei qualification
Grade 12
Own vehicle and valid SA drivers license
EXPERIENCE REQUIRED
~ Computer Literate Microsoft...
...security products.
~2+ years experience with developing KPIs / SLAs and using those metrics to drive continuous improvement in the HelpDesk.
~2+ years of experience integrating systems with Azure and deploying SSO + MFA.
~ Experience managing DNS, SPF, and DKIM.
~...
R 20,000 per month
...and the correct tools are used for the relevant trade
Maintain good house-keeping in areas of responsibility
Give feedback to helpdesk at each critical phase of the repair job.
Demonstrate teamwork and readiness to assist fellow employees.
Adhere to AFMS...
AFMS Group (Pty) Ltd
Cape Town, Western Cape
7 days ago
...duties
Ensure compliance to Health and Safety Act
Attend to client complaints / requests and ensure all calls are logged at the helpdesk
Communicate repairs / feedback to FM via Forcelink / daily report
Technical Requests
Assist in corrective, planned and...
AFMS Group (Pty) Ltd
Cape Town, Western Cape
7 days ago
...a Junior 1st Line member of the team
~ Ensure IT Compliancy is up to date with the Country Standard
~ Manage and maintain IT Helpdesk System for tracking and reporting
~ IT Costs are managed correctly and reported accurately
~ Ensure all Hardware Licencing is...
Tower Group
Cape Town, Western Cape
more than 2 months ago
...of the team.
Accountabilities
~ Ensure IT Compliancy is up to date with the Country Standard
~ Manage and maintain IT Helpdesk System for tracking and reporting.
~ IT Costs are managed correctly and reported accurately.
~ Ensure all Hardware Licensing is...
Recru-it
Cape Town, Western Cape
10 days ago
...Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault/request queue below the set maximum target....
JenRec Recruitment
Cape Town, Western Cape
27 days ago
...Issue Logging and Escalation: Log user issues and escalate to higher-level support or external vendors when necessary.
Working from a helpdesk system. Documentation: Create and maintain documentation relating to support procedures and system configurations. Team...
Red Ember Recruitment
Cape Town, Western Cape
22 days ago
...support requests and escalate issues as necessary
Provide daily direction and communication to Team Members to ensure connect(helpdesk) tickets are answered in a timeous and efficient manner
Ensure SLAs ,OLA’s and KPIs are met and regularly report on team performance...
Select One
Cape Town, Western Cape
28 days ago
...of the team.
Accountabilities
~ Ensure IT Compliancy is up to date with the Country Standard
~ Manage and maintain IT Helpdesk System for tracking and reporting.
~ IT Costs are managed correctly and reported accurately.
~ Ensure all Hardware Licensing is...
Recru-it
Cape Town, Western Cape
6 days ago
R 55,000 per month
...Maintain programme libraries and technical documentation
Integrate data from various back-end services and databases
Assist the Helpdesk in providing support to users and internal customers
Extract information from 3rd party suppliers to ensure a complete transfer of...
Edge Personnel
Cape Town, Western Cape
14 days ago
...Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target...
Fempower
Cape Town, Western Cape
29 days ago
...system functionality (VOIP).
Management of IT infrastructure support and facilities resources, ensuring effective and responsive helpdesk and support solutions.
Responsible for Hardware and Software upgrades.
Ensure Business Continuity plan is in place.
Own...
Callforce Direct
Cape Town, Western Cape
a month ago
R 480,000 pa
...SUMMARY:
Concentrate on IT infrastructure and security, offer advanced technical support, and support helpdesk tickets at the company.
POSITION INFO:
An exciting opportunity if you enjoy working for a busy large organisation adding value to the already successful...
Recruitment Solutions
Cape Town, Western Cape
more than 2 months ago
...latest industry standards. Technical Support: Provide expert-level technical assistance for complex issues that go beyond standard helpdesk inquiries. This involves troubleshooting advanced problems and offering solutions to ensure minimal downtime and optimal system...
Recruitment Solutions
Cape Town, Western Cape
more than 2 months ago
