Search Results: 31 vacancies
...SUMMARY:
IT HELPDESK SUPPORT SPECIALIST - EE Candidates preferred
SANDTON
R 480 000 - R 520 000 CTC P/A DEPENDING ON EXPERIENCE
Our client is looking for an experienced software support candidate to join the team. The ideal person must have a strong Office...
...How you'll role
As a Helpdesk Manager, you will assume responsibility for leading and supervising a helpdesk team, ensuring the efficient and effective handling of queries, reports, and requests generated on the helpdesk platform. Your key responsibilities will involve...
IT Helpdesk Support
Support operations and other support services with helpdesk request
Attend to tickets logged in a timeous and efficient manner
Raise any deviations with the Head of IT
Ensure employees are adhering to IT protocols
Midrand
IT Systems and Helpdesk Manager
30000
Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager.
Duties & Knowledge
Role
• System infrastructure support
• SQL database support
• Reporting to customers and staff...
Job Summary:
We are seeking a highly skilled and experienced Level 2 Engineer to join our team. As a Level 2 Engineer you will be responsible for providing advanced technical support and expertise to our clients resolving complex IT issues and implementing strategic...
...Backups for Systems are performed
* Maintain/Repair equipment, including Printers &
Scanners
* Managing Service Level Agreements
* Analysing and Assessing
* Helpdesk - Ensure all Calls logged on Help Desk
* Clean Criminal & Credit record - will be verified...
R 7,500 per month
...INFO:
Minimum requirements:
~ Matrick and any IT related qualification
~1+Years working experience in an IT Support or IT helpdesk position
~ Knowledge of TCP/IP, DNS, DHCP
~ Valid drivers license
Consultant: Bea du Plessis - Dante Personnel...
...company.
Oversee other IT Administrators, as well as the SAP Consultant.
KPA: User Desktop Support:
Manage/oversee user helpdesk and single ticketing system.
Attend to more complex /most important tickets.
Develop strategies to reduce number of queries/...
...active monitoring of all internal systems and products
Create meaningful knowledge base articles on ticket resolution to enable helpdesk and others to quickly resolve repeat topics
Administration of support desk and collaboration with other support staff...
...deadlines.
Desired Skills:
Experience with a Server setup, maintenance, and backups/recovery
Experience with working on IT helpdesk
Experience with operating systems, including Windows, macOS, and Linux.
Experience with network setup, fault finding and...
...operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely...
...Hardware.
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Systems Administrator where necessary, quickly, and effectively.
To provide technical support;...
...telephonically with minimal assistance Excellent Desktop operating system knowledge and troubleshooting Create new Incidents in the HelpDesk Ticket System daily, Troubleshoot, and show descriptive steps taken to resolve Be abreast of technology changes and be able to...
...are met
Do a weekly review of implementation pillars identifies where the problems are and where support is needed
Work with helpdesk staff and other delivery teams to solve tickets
Conduct site visits where necessary and solve problems
Work with principals...
...remove them on the asset register.
Adhere to Call Logging Processes and Procedures.
Develop and maintain end user and cell phone helpdesk documentation and provide training on how to use various telecommunications equipment and software.
Manage cell phone and...
...Directory Experience
• Virtual Server Experience
• Mikrotik /Sophos Firewall Knowledge
• IP Camera systems
• Tag Systems
• Helpdesk Systems
• Knowledge on all forms of connectivity e.g. Wireless, 3G, APN, Fibre, etc.
• Android, Apple, Blackberry, and windows...
...against budget, follow up outstanding payments, and liaise with the finance team upholding accurate financial record keeping. FM Helpdesk management, monitoring and responding to job requests, including liaising proactively and reactively with other staff and supply chain...
...Active Directory Experience
• Virtual Server Experience
• Sophos Firewall Knowledge
• IP Camera systems
• Tag Systems
• Helpdesk Systems
• Knowledge on all forms of connectivity e.g. Wireless, 3G, APN, Fibre, etc.
• Android, Apple, Blackberry, and windows...
...African drivers license.
~ MCITP
~ Knowledge of OHS act and ISO 9001 quality management systems.
~3+ years in a call centre or helpdesk environment.
~ Experience with booking systems- Condeco would be advantageous.
~ Familiar with VOIP, Avaya Telephony,...
...Gauteng, Centurion Deadline : May 22, 2024 Quick Recommended Links Experience
At least two years' experience in a technical Helpdesk /Contact Centre environment
At least two years' experience in an IT/Technical software support
Experience in the Financial Services...