Search Results: 54 vacancies
...SUMMARY:
Senior Helpdesk/Technical Support
POSITION INFO:
Position: Senior Helpdesk/ Technical Support
Company: Internet Service Provider
Location: Northern Suburbs
Salary: Negotiable (R23,000, negotiable upon interview)
Requirements:
Minimum...
West Coast Personnel
Cape Town, Western Cape
more than 2 months ago
...SUMMARY:
This role is for a managed service provider that provides helpdesk services to multiple customers. Their primary objective is to provide Level 2 support and proactively review client requests or tickets and apply technical/process knowledge to resolve them...
IT Naledi Solutions
Cape Town, Western Cape
28 days ago
...Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings)
Responsibilities:
Helpdesk:
Attend to daily logged calls on the helpdesk/MyBuildings.
Logging and follow-up of complaints or other requests received...
...settlement obligations of these transactions.The Role:
In this role, you will directly report to the Application Support Manager. As a Helpdesk Engineer, you will play a crucial role in providing technical support and assistance to our clients. You will be the first point...
...business journey for the Members to get a clear understanding of our client''s business and the challenges/incentives/goals. The helpdesk consultants assist Members with inquiries, provide coaching and mentoring, and empower them to achieve their goals, ultimately enabling...
IT & Infrastructure
The IT Support Technician
Reports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT) assets, and other...
...security products.
2+ years experience with developing KPIs / SLAs and using those metrics to drive continuous improvement in the HelpDesk.
2+ years of experience integrating systems with Azure and deploying SSO + MFA.
Experience managing DNS, SPF, and DKIM....
Junior Helpdesk Support, Stellenbosch, Cape Winelands. Company Name:
CIT Business Solutions. We are looking for a Junior Helpdesk Support
Resource. Must meet the following criteria. Have relevant IT
qualifications. 1 years experience. Good communication skills. Must be...
QUALIFICATION
Diploma, degree, relevant qualification in IT or a demonstrated equivalent work experience will be accepted.
A+ and N+
Huawei qualification
Grade 12
Own vehicle and valid SA drivers license
EXPERIENCE REQUIRED
~ Computer Literate Microsoft...
...Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault/request queue below the set maximum target....
JenRec Recruitment
Cape Town, Western Cape
15 days ago
...support requests and escalate issues as necessary
Provide daily direction and communication to Team Members to ensure connect(helpdesk) tickets are answered in a timeous and efficient manner
Ensure SLAs ,OLA’s and KPIs are met and regularly report on team performance...
Select One
Cape Town, Western Cape
15 days ago
...Issue Logging and Escalation: Log user issues and escalate to higher-level support or external vendors when necessary.
Working from a helpdesk system. Documentation: Create and maintain documentation relating to support procedures and system configurations. Team...
Red Ember Recruitment
Cape Town, Western Cape
9 days ago
...~ Creation and deletion of users on the CFM domain
~ Timely resolution of SLA based calls logged on behalf of the users via the Helpdesk
~ First line support of internal development applications
~ Advanced troubleshooting of problem machines/software
~ Maintenance...
Progressive Edge
Cape Town, Western Cape
more than 2 months ago
...Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target...
Fempower
Cape Town, Western Cape
17 days ago
...system functionality (VOIP).
Management of IT infrastructure support and facilities resources, ensuring effective and responsive helpdesk and support solutions.
Responsible for Hardware and Software upgrades.
Ensure Business Continuity plan is in place.
Own...
Callforce Direct
Cape Town, Western Cape
a month ago
...a Junior 1st Line member of the team
~ Ensure IT Compliancy is up to date with the Country Standard
~ Manage and maintain IT Helpdesk System for tracking and reporting
~ IT Costs are managed correctly and reported accurately
~ Ensure all Hardware Licencing is...
Tower Group
Cape Town, Western Cape
more than 2 months ago
...clients and the management of this relationship is of paramount importance.
POSITION INFO:
Responsibilities
- Managing the helpdesk
- Preparation of the AGM notices
- Preparing Insurance schedules
- Obtaining Audited financial statements
- Distribution...
The Hiring House
Cape Town, Western Cape
a month ago
R 480,000 pa
...SUMMARY:
Concentrate on IT infrastructure and security, offer advanced technical support, and support helpdesk tickets at the company.
POSITION INFO:
An exciting opportunity if you enjoy working for a busy large organisation adding value to the already successful...
Recruitment Solutions
Cape Town, Western Cape
more than 2 months ago
...latest industry standards. Technical Support: Provide expert-level technical assistance for complex issues that go beyond standard helpdesk inquiries. This involves troubleshooting advanced problems and offering solutions to ensure minimal downtime and optimal system...
Recruitment Solutions
Cape Town, Western Cape
a month ago
...years of IT work experience is required, with a focus on expertise in Cyber Security.
DUTIES:
User Support:
Maintain helpdesk and provide technical assistance and support to end-users.
Troubleshoot hardware, software, network, and cyber security issues...
