Search Results: 18 vacancies
Pretoria
Permanent
R20 000 - R23 000 p.m
IT Helpdesk Support
Location: Pretoria
Salary: R20 000 - R23 000 p.m
Responsibilities:
Hardware and Software Support
• Install and Implement new servers, Linux and Windows
• Fully configuration of the following...
Midrand
IT Systems and Helpdesk Manager
30000
Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager.
Duties & Knowledge
Role
• System infrastructure support
• SQL database support
• Reporting to customers and staff...
...staff and partners in the firm and by managing the Help Desk and managing the technical support staff. Responsible for leading the Helpdesk in engaging in proactive planning and support and organizing the Helpdesk to be flexible and adaptable in meeting the changing...
...Backups for Systems are performed
* Maintain/Repair equipment, including Printers &
Scanners
* Managing Service Level Agreements
* Analysing and Assessing
* Helpdesk - Ensure all Calls logged on Help Desk
* Clean Criminal & Credit record - will be verified...
...groups domains and related services are always available.
First level support for the whole technology landscape.
Running the helpdesk, resolving tickets, communicating and escalating tickets where necessary.
Guarantee as much as possible that things work when...
R 7,500 per month
...INFO:
Minimum requirements:
~ Matrick and any IT related qualification
~1+Years working experience in an IT Support or IT helpdesk position
~ Knowledge of TCP/IP, DNS, DHCP
~ Valid drivers license
Consultant: Bea du Plessis - Dante Personnel...
...POSITION INFO:
Responsiblities
- Provide hardware and software support (LAN & WAN)
- Provide 2nd line support to users on helpdesk
- Boardrooms and printers
- Provide electronic access relating to buildings Procurement
- Assist users
Formal Education...
...Retrieve paperwork from Technicians and process;
Manage SLA contracts: assign calls and ensure it's completed in timeframe;
Update Helpdesk calls - escalate missed SLA calls;
Coordinate SLA monthly reports;
~ Coordinate SLA quarterly site visits.
~...
...and backed up
Storage: Enough storage not to impact day to day business processes
Support: 24/7/365 available and responsive helpdesk
Required experience, qualification and skills
#5 years' management experience in the IST sector supporting multi-national...
...Installation & maintenance of cabling
Maintain inventory for software & hardware (TCF)
2. Provide 2nd line support to users on helpdesk
3. Boardrooms and printers
Assist with first line support in boardrooms.
Assist with first line printer support.
4....
...Full remote working
Mandatory Skills At Least 2 Years Experience In
Minimum of 2 years experience in a technical support/helpdesk role
Strong knowledge of software applications, networks, and troubleshooting techniques
Excellent customer service skills with...
...Gauteng, Centurion Deadline : May 22, 2024 Quick Recommended Links Experience
At least two years' experience in a technical Helpdesk /Contact Centre environment
At least two years' experience in an IT/Technical software support
Experience in the Financial Services...
...Microsoft Office 365 Administration tasks at the Tenant level6. Complete IT Infrastructure related tasks related to IT projects7. Helpdesk Management: Responsible for managing workload using a service desk system and ensuring that all incoming support requests are documented...
...training needs and inform relevant stakeholders for training interventions required for business to meet quality standards
2. Helpdesk Support
a. Complete all valid helpdesk within reasonable time
b. Provide application support on all IT in-house systems to business...
...computer science, electrical engineering, or a related field.
Technical training and at least 3 years’ experience in support and helpdesk environments.
Skills and Behavioral Competencies
In-depth knowledge of hardware and software.
Understanding of the...
...-spam solution implementation and management
® Manage email continuity via 3rd party supplier
Support
® Maintain a support helpdesk
o Helpdesk availability 24/7/365
o Support analysis and reports
o Implement and communicate SLA
® Monitor and report on...
...• Ensure e-mail security and antispam solution implementation and management
• Office printers/scanners
• Maintain a support helpdesk
• Helpdesk availability 24/7/365
• Support analysis and reports
• Implement and communicate SLA
• Monitor and report on any...
...Technology or related field
ITIL certification
Understanding of different network topologies
Experience using Service Desk (Helpdesk) applications such as Remedy
Experience and/or skills in desktop support
Networking skills (must have understanding of the...