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- ...SUMMARY: CONTACT CENTER - SUPERVISOR Voice/Email/Chat/Help Desk/Content Moderation Our client is a dynamic platform connecting individuals and businesses through classified advertisements with a focus on user-friendly design and efficient communication. They...
Jordan HR
Johannesburg, Gauteng3 days ago - ...products to prospective clients Provide professional after-sales support to enhance the customers’ dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer...
Vox Telecommunications
Pretoria, Gauteng13 days ago R 900,000 pa
...SUMMARY: Exciting opportunity for qualified and experienced HR Manager to run a contact centre for an international travel organization. - JHB POSITION INFO: Our HR Recruitment Division is currently recruiting for a Human Resources Manager with contact centre...The Recruiters
Johannesburg, Gauteng23 days ago- Job Title: Client Contact Centre Administrator (Cape town) Job Description: The Client contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while...
- ...Business Management or equivalent 2-4 years' experience in a Call Centre environment in a position of assisting call centre agents... ...corrective quality assurance actions Assist Training Officer and Contact Centre Manager with identifying training needs for the agents...
- 1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality Assurance and... ...to required processes, sales and service guidelines Manage contact centre performance B2C / B2B inbound and B2C outbound programs...
- ...Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (...
- ...Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact / call centre Understand call centre technologies Travel and Tourism industry advantageousCoaching Stable track record managing contact centre...
- ...Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position. Requirements: Must be fluent in German. Shift work required (UK GMT) Monday to Friday: 08h00 20h00 Saturday & Sunday: 0...
- ...One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: ~1+ years in a Team Leaders roll...
- Non-negotiables: Local citizens Travel & Tourism Diploma Relevant Tourism experience Minimum two years Contact Centre Experience within travel and tourism industry Excellent command of the English language both written and spoken Strong background in...
- ...Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg . If you have a background in reservations, sales, or the travel industry,...
- ...We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours. Key Responsibilities...
- ...Relationship Builder: Forge and maintain strong connections with motor dealerships nationwide. Account Management: Act as the go-to contact for dealerships—answer queries, resolve issues, and boost satisfaction. Sales Enablement: Drive sales through inbound and...
- ...Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client...
- Contact Centre Agent Are you ready to take the next step in your customer service career? Join our dynamic call centre team as a Customer Service Representative, where you'll act as a trusted Brand Ambassador and the first point of contact for our valued customers...
- Position: Disabled Contact Centre Agent NQF 2 Location: Johannesburg Requirements: • Have successfully completed Grade 12 (Matric), although strong candidates who successfully passed Grade 11 will be considered. • Have Maths and / or Science at Grade 10 level....
- ...consumers and business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by effectively delivering real-time (...
- ...Thrives in a “start-up” environment where change is the only constant Skills-Set needed Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitality but not a must Hospitality mindset – understands the diligence and...
- ...products and/or services offered by the Company with the aim of generating sales and increasing revenue. These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or receiving inbound calls from interested...
- ...One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team. Qualifications and experience: Matric Travel and tourism diploma No less than 2 years' contact centre experience Strong background in reservations...
- ...Assist clients with queries and provide professional service. Call Routing – Act as a switchboard, referring clients to the right contacts. Query Logging – Resolve and log client queries accurately and timeously. Sales Assistance – Apply basic sales techniques to...
- ...We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stakeholders to enable...
- ...environments? Our client, a well-established property development company with a national footprint, is looking for an experienced Centre Manager to oversee the day-to-day and strategic operations of a prominent shopping centre with a GLA of 30,000m² . This is a...
Flair TM
Empangeni, KwaZulu-Natal9 days ago - ...ready to take charge of a busy retail environment? Our client, a respected property development company, is seeking an experienced Centre Manager to lead the operations of a 20,000m² GLA shopping centre located in the heart of Hartenbos . This is a high-impact...
Flair TM
Hartenbos, Western Cape9 days ago - The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, ...
- ...SUMMARY: Our client, a leading property development company, is seeking a dynamic and experienced Centre Manager to oversee the daily operations and strategic management of a prominent retail centre in Paarl with a Gross Lettable Area (GLA) of 19,387m² . This...
Flair TM
Cape Town, Western Cape9 days ago - ...SUMMARY: Call Centre Consultant POSITION INFO: Job Description : Are you a confident communicator looking for a high... ...pressure of selling? Join our dynamic call centre team in Table View. Contact potential customers from DSTV advertising leads. Explain our no...
West Coast Personnel
Cape Town, Western Capea month ago - SUMMARY: Join Our Banking Tech Team! Core Systems Admin Wanted! POSITION INFO: We are seeking a skilled and detail-oriented Core Banking Systems Administrator to manage, support and maintain our core banking application and related systems. The ideal candidate...
Executive Placements
Durban, KwaZulu-Natal17 days ago - ...SUMMARY: Our client, a reputable property development company, is seeking a proactive and experienced Centre Manager to oversee the full operations and strategic direction of a prime retail centre in Somerset West with a Gross Lettable Area (GLA) of 18,000m²...
Flair TM
Somerset West, Western Cape9 days ago
