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- ...SUMMARY: CONTACT CENTER - SUPERVISOR Voice/Email/Chat/Help Desk/Content Moderation Our client is a dynamic platform connecting individuals and businesses through classified advertisements with a focus on user-friendly design and efficient communication. They...
Jordan HR
Johannesburg, Gauteng5 days ago - ...products to prospective clients Provide professional after-sales support to enhance the customers’ dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer...
Vox Telecommunications
Pretoria, Gauteng15 days ago R 900,000 pa
...SUMMARY: Exciting opportunity for qualified and experienced HR Manager to run a contact centre for an international travel organization. - JHB POSITION INFO: Our HR Recruitment Division is currently recruiting for a Human Resources Manager with contact centre...The Recruiters
Johannesburg, Gauteng25 days ago- 1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality Assurance and... ...to required processes, sales and service guidelines Manage contact centre performance B2C / B2B inbound and B2C outbound programs...
- ...Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (...
- ...One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: ~1+ years in a Team Leaders roll...
- ...Business Management or equivalent 2-4 years' experience in a Call Centre environment in a position of assisting call centre agents... ...corrective quality assurance actions Assist Training Officer and Contact Centre Manager with identifying training needs for the agents...
- ...Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact / call centre Understand call centre technologies Travel and Tourism industry advantageousCoaching Stable track record managing contact centre...
- Non-negotiables: Local citizens Travel & Tourism Diploma Relevant Tourism experience Minimum two years Contact Centre Experience within travel and tourism industry Excellent command of the English language both written and spoken Strong background in...
- ...Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg . If you have a background in reservations, sales, or the travel industry,...
- Contact Centre Agent Are you ready to take the next step in your customer service career? Join our dynamic call centre team as a Customer Service Representative, where you'll act as a trusted Brand Ambassador and the first point of contact for our valued customers...
- ...We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours. Key Responsibilities...
- Position: Disabled Contact Centre Agent NQF 2 Location: Johannesburg Requirements: • Have successfully completed Grade 12 (Matric), although strong candidates who successfully passed Grade 11 will be considered. • Have Maths and / or Science at Grade 10 level....
- ...Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client...
- ...Thrives in a “start-up” environment where change is the only constant Skills-Set needed Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitality but not a must Hospitality mindset – understands the diligence and...
- ...One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team. Qualifications and experience: Matric Travel and tourism diploma No less than 2 years' contact centre experience Strong background in reservations...
- ...Assist clients with queries and provide professional service. Call Routing – Act as a switchboard, referring clients to the right contacts. Query Logging – Resolve and log client queries accurately and timeously. Sales Assistance – Apply basic sales techniques to...
- ...SUMMARY: Our Client based in Sandton is looking for a Call Centre Manager POSITION INFO: Minimum requirements: Matric Previous experience in Customer Service Minimum 3 years call centre experience Consultant: Mellissa Rambally - Dante Personnel...
Dante Personnel
Sandton, Gauteng1 day ago - ...SUMMARY: Rollout Contact Person long-term contract POSITION INFO: ESSENTIAL SKILLS: In-depth Process & Accounting Knowledge. Change - & Project Management. Excellent and articulate communicator. Ability to influence and engage with authority...
Open Source (Pty) Ltd
Menlyn, Pretoriaa month ago R 30,000 per month
...Job Purpose This role is responsible for managing and overseeing the quality, delivery, and operational outcomes of all call centre services. The Call Centre Manager will ensure the effective integration of services, staff performance, and the successful implementation...Talent Evolution
Midrand, Gauteng20 days ago
