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- ...Business Management or equivalent 2-4 years' experience in a Call Centre environment in a position of assisting call centre agents... ...corrective quality assurance actions Assist Training Officer and Contact Centre Manager with identifying training needs for the agents...
- ...Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact / call centre Understand call centre technologies Travel and Tourism industry advantageousCoaching Stable track record managing contact centre...
- 1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality Assurance and... ...to required processes, sales and service guidelines Manage contact centre performance B2C / B2B inbound and B2C outbound programs...
- ...Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (...
- Contact Centre Agent Are you ready to take the next step in your customer service career? Join our dynamic call centre team as a Customer Service Representative, where you'll act as a trusted Brand Ambassador and the first point of contact for our valued customers...
- ...global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service operations in South Africa... ...The ideal leader will have: Minimum 5 years of proven Contact Centre Operations experience at management level Candidates...
- We are seeking a highly motivated and results-driven Call Centre Agents to join our outbound sales team. In this role, you will be responsible for contacting potential and existing customers to promote and sell a wide range of household items and other consumer products...
- ...Purpose: We are seeking a highly motivated and experienced Call Centre Manager to lead our dynamic team. This role is key in ensuring... ...with technology. Manage rostering, workforce planning, and contact centre compliance standards. Handle escalated queries,...
- ...Our client has an opportunity available for a Data Centre Technician based in Sandton. Requirements: ~ Qualification or related qualification in Facilities Management, Property Management, Project Management or Operations Management. ~ Matric certificate. ~ Valid...
- Amharic/Arabic Call Centre Team Lead (JB5415)Houghton, JohannesburgR15,000 basic + R2,000 performance-based incentive1-Year Fixed Term ContractSeeking a proactive and experienced Call Centre Team Lead who is fluent in the Amharic, Arabic and English Languages to oversee...
- Amharic/Arabic Speaking Call Centre Sales Agent (JB5414)Houghton, JohannesburgR10 000 basic + R2,000 performance-based incentives1-Year Fixed Term Contract Seeking a motivated and customer-focused Call Centre Sales Agent that is fluent in Amharic, Arabic and English to...
- ...One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric No less than 2 years' experience within banking / financial services...
R 10,000 per month
Amharic/Arabic Speaking Call Centre Sales Agent (JB5414) Houghton, Johannesburg R10 000 basic + R2,000 performance-based incentives 1-Year Fixed Term Contract Seeking a motivated and customer-focused Call Centre Sales Agent that is fluent in Amharic, Arabic and...Kontak Recruitment
Sandton, Gauteng29 days ago- ...SUMMARY: CONTACT CENTER - SUPERVISOR Voice/Email/Chat/Help Desk/Content Moderation Our client is a dynamic platform connecting individuals and businesses through classified advertisements with a focus on user-friendly design and efficient communication. They...
Jordan HR
Johannesburg, Gauteng4 days ago R 900,000 pa
...SUMMARY: Exciting opportunity for qualified and experienced HR Manager to run a contact centre for an international travel organization. - JHB POSITION INFO: Our HR Recruitment Division is currently recruiting for a Human Resources Manager with contact centre...The Recruiters
Johannesburg, Gauteng24 days ago- ...One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: ~1+ years in a Team Leaders roll...
- ...software support PABX support Install and configure computer hardware, software, systems, networks, servers, printers and scanners Support +- 150 users Provide full support to specific Campaign and team under that campaign Shift work 24 hour contact centre...
- ...training or education HR ND advantage 3 years' experience designing and implementing employee development programmes in a Contact Centre / Call Centre environment Monitor and facilitate training programmes Update and prepare training material Facilitate training...
- ...Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg . If you have a background in reservations, sales, or the travel industry,...
- ...communication skills, a persuasive sales approach, and a passion for delivering outstanding customer service. Requirements: - Call centre telco upgrades experience of 1+ year. - Ability to quickly learn and retain detailed information about a wide range of products and...
Callforce Direct
Sandton, Gauteng2 days ago - ...Sales Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development...
- ...We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours. Key Responsibilities...
- ...from 7:30 Education and Work Experience Matric Certificate Knowledge of Microsoft Office Minimum 3 years in a call centre supervisor role Skill Set Computer literate Excellent communication skills [both verbal and written] Proactive, organised...
Daisy JHB (Pty) Ltd
Sandton, Gauteng19 days ago - ...Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client...
- ...Thrives in a “start-up” environment where change is the only constant Skills-Set needed Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitality but not a must Hospitality mindset – understands the diligence and...
- ...One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team. Qualifications and experience: Matric Travel and tourism diploma No less than 2 years' contact centre experience Strong background in reservations...
- Position: Disabled Contact Centre Agent NQF 2 Location: Johannesburg Requirements: • Have successfully completed Grade 12 (Matric), although strong candidates who successfully passed Grade 11 will be considered. • Have Maths and / or Science at Grade 10 level....
- ...Contribute to channel plans or strategies. Identify, design, and implement projects that will enhance effectiveness of the Sales Contact Centre over time. Ensure integrity of governance and compliance across all spheres of operations Ensure resources and structures...
- ...Assist clients with queries and provide professional service. Call Routing – Act as a switchboard, referring clients to the right contacts. Query Logging – Resolve and log client queries accurately and timeously. Sales Assistance – Apply basic sales techniques to...
- ...Education: A Bachelor’s degree in Computer Science, Engineering or related field. Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP). Enterprise Architecture fundamentals across networking, security and data centre....
Golden Rule
Sandton, Gauteng13 days ago
