Contact centre jobs in Sandton, Gauteng

 ...SUMMARY: - POSITION INFO: Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting... 

 ...exceptional customer experience and achievement of objectives Ensure quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching when required Submit regular, timeous and accurate reports to management... 

Job description Requirements Matric is compulsory Strong communication skills Presentable Clear criminal record Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints Researching...

 ...Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact / call centre Understand call centre technologies Travel and Tourism industry advantageousCoaching Stable track record managing contact centre... 

A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative... 

 ...Business Management or equivalent 2-4 years' experience in a Call Centre environment in a position of assisting call centre agents...  ...corrective quality assurance actions Assist Training Officer and Contact Centre Manager with identifying training needs for the agents... 

Customer Service Call Centre Agents Based in Bryanston Shifts between 08:00 am- 19:00 pm Working from Monday to Sunday including public...  ...pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette... 

 ...Matric Diploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call Centre Planning shift and ensuring agent capacity Determine resource and space requirements for all teams on various campaigns... 

Responsibilities: Knowledge of customer needs and ability to provide solutions Analyse sources of service failures, identify probable route causes and recommend solutions Qualifications: Matric Degree or similar qualification and/or experience Strong ...

 ...Matric Travel and Tourism Diploma advantageous 5 years' experience in contact centre Previous experience handling USA and or International campaigns in a contact centre Manage teams between 15 - 25 agents Lead, guide, coach and support the team Must be... 

 ...communications Assist in other job functions within the department when the need arise Education and Experience:  ~1-2 years Call Centre experience, preferably in the Medical Aid Administration Industry ~ Bilingualism (English, Afrikaans and an African language will... 

 ...SUMMARY: A new position is available for a Refurb Centre Technician for our client in the Automotive Industry. The position will be based in Spartan Johannesburg. POSITION INFO: Duties: Inspect, clean, sand, buff, tape off, and paint parts or trucks... 

SUMMARY: Contract Starts: 01.04.2024 Contract Ends: 31.12.2026 Menlyn/Home Office rotation POSITION INFO: ESSENTIAL SKILLS REQUIREMENTS: In-depth Process & Accounting Knowledge Experience and affinity for IT & processes, particularly in international...

 ...SUMMARY: We are looking for a Refurb Centre Technician in the automotive industry, the ideal candidates will have a strong attention...  ...reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful.... 

 ...SUMMARY: OpenText Archive Centre application is used by many applications at my client. The role will be support, new configurations and upgrades POSITION INFO: Minimum Requirements Grade 12 IT Degree or National Diploma Essential Intermediate computer... 

 ...SUMMARY: Data Centre Facilities Manager POSITION INFO: To direct the overall support on all regional Technical Infrastructure i.e. switch implementation projects, mechanical & electrical systems. ( HVAC , UPS, BMS, Access, CCTV , Fire, Generators etc.)... 

 ...SUMMARY: Well established company situated in Linbro Park, Sandton are looking for a Call Centre / Customer Service person for their Technical department / Workshop POSITION INFO: Support all aspects of the technical department. These include: queries... 

 ...SUMMARY: Degree/National Diploma. 5 years experience leading technical task teams for data centre environment. POSITION INFO: Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure... 

 ...SUMMARY: - POSITION INFO: Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining... 

 ...and cost-saving processes in the management of Hospital Benefit, Pharmacy Benefit, Disease Risk and Oncology is looking for a Call Centre Manager. The role will involve the daily running and management of the call centre through the effective use of resources, with...