Search Results: 3,118 vacancies
...SUMMARY:
-
POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
Telebest
Sandton, Gauteng
a month ago
...Must be able to display proven computer literacy Able to work under pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette skills Understanding of website navigation functionalities, technology...
R 22,000 per month
Call Centre Agent - West Rand and Johannesburg
Must be fluent in Afrikaans and English, written and verbal. Processing of orders. Communication with clients, sales, warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on...
Aim Personnel
Johannesburg, Gauteng
2 days ago
...communications
Assist in other job functions within the department when the need arise
Education and Experience:
~1-2 years Call Centre experience, preferably in the Medical Aid Administration Industry
~ Bilingualism (English, Afrikaans and an African language will...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing... ...queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform...
Job description
Requirements
§ Matric is compulsory
§ Strong communication skills
§ Presentable
§ Clear criminal record
Duties and Responsibilities
Answering phones from customers professionally and responding to customer inquiries and complaints
Researching...
Midrand
Permanent
Market Related
Position: Disabled Contact Centre Agent NQF 2
Location: Johannesburg
Requirements:
• Have successfully completed Grade 12 (Matric), although strong candidates who successfully passed Grade 11 will be considered.
• Have...
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand... ...Stable track record managing contact centre of over 150 agents
Previous experience dealing with USA / International...
Johannesburg
Temp
We are currently recruiting for learners with disabilities in the following area:
Position: Contact Centre Agent NQF 2 #AtripleA
Location: Johannesburg
Requirements;
• Have successfully completed Grade 12 (Matric), although strong candidates...
...The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely...
...Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International campaigns in a contact centre
Manage teams between 15 - 25 agents
Lead, guide, coach and support the team
Must be able to...
...or equivalent
2-4 years' experience in a Call Centre environment in a position of assisting call centre agents
Ensure quality assurance standards are maintained... ...assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs...
...charge (2IC) to a Team Leader
Responsibilities:
Ensure agent and team achievement against set KPI targets through effective... ...quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching when required...
...Diploma Business Administration or Resource Management
5 years' workforce management experience in a Contact Centre / Call Centre
Planning shift and ensuring agent capacity
Determine resource and space requirements for all teams on various campaigns
Monitor...
...submission of contributions
Inherent Requirements
MINIMUM REQUIREMENTS:
Grade 12 with English and Afrikaans
Call Centre Certificate advantageous
Good attendance and Reliability
BASIC WORK EXPERIENCE REQUIRED:
~ Minimum of 1-2 years call centre...
...The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond... ...responsible to return voice messages and abandoned calls and contact members to obtain outstanding information. The Call Centre...
Call Center Agent Job SummaryWe are looking for a friendly, hard-working call center agent to join our growing team. In this position, you will respond to customer service, sales, or technical support queries via telephone, email, and/or instant messaging. You should be...
Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries.... ...resolve queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform...
R 6,000 per month
The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not... ...Matric Certificate
• Computer literate
• Experience in a call centre environment
• Proven track record in sales
Key Competencies...
National Accident Advice Helpline
Johannesburg, Gauteng
28 days ago
...SUMMARY:
CLC is currently recruiting for a Customer Experience Centre Manager.
The Customer Experience Centre Manager is... ...morals
NB: Please note that only shortlisted candidates will be contacted. Should you not hear from HR Department at CLC within two weeks...
Customer Loyalty Consultants
Centurion, Gauteng
7 days ago
