...dedicated and results-driven Collections Agent to join our team. If you are passionate about... ...Services, you will be responsible for contacting customers who have overdue payments and... ...months Collections experience in a Call Centre environment
Strong communication and negotiation...
...Policy
Action any other instruction by the team leader from time to time
Requirements
Experience
~ Must have 2 years’ contact centre experience, of which 1 year must be in a multi-media, escalations or similar role
Qaulification
Grade 12 or NQF Level 4...
...Disciplinary Policy
Action any other instruction from management
Requirements
Experience
Minimum 1 year Customer Service / Contact Centre experience
Minimum typing speed of 35 word per minute and 95% accuracy
Qualification
~ Grade 12 or NQF Level 4...
...suitable candidates to apply for Collections Agent position.
The main purpose of the role... ...collections experience in the call centre environment
Good command of the English... ...note only shortlisted candidates will be contacted. Should you not receive a response within...
Data Centre Engineer, Durbanville, Northern Suburbs. Position type and
expected hours of work - Willingness to work shifts, as per shift
roster (24 x 7 operation).
Qualification: Essential Competency - Matric / Grade 12 qualification.
CompTIA N+, CompTIA A+. Essential...
R 6,500 per month
Assessment Centre, Data Capturer Officers, Bellville, Northern
Suburbs. Company Name: PTV Personnel. PTV Personnel has two (2)
Assessment Centre/Data Capturer Officers positions available in Epping
1. Three (3) month contract with possible extension. Salary R 6 500.00...
Rental Agent Assistant, Durbanville, Northern Suburbs. Company Name:
Louw & Coetzee Properties. If you possess enthusiasm, are a
self-starter, and are hardworking, this opportunity is the right
choice for you. A reputable company in Durbanville, Cape Town is
seeking a candidate...
...quality assurance processes within the Call Centre to ensure that all areas of quality are... ...communication between Quality Assurers, Agents, Team Managers, and Management for overall... ...assurance statistics to manage the Contact Centre outputs enabling the delivery of superior...
...SUMMARY:
-
POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
Telebest
Sandton, Gauteng
a month ago
Customer Service Call Centre Agents Based in Bryanston Shifts between 08:00 am- 19:00 pm Working from Monday to Sunday including public holidays... ...pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone...
...The purpose of the contact centre agent is to respond to incoming and outgoing calls to and from customers. Respond to enquiries (calls, email and social media platforms), manage complaints, troubleshoot significant customer service problems and provide general information...
FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and...
...operations:
Supervise, lead and performance manage a team of agents
Drive and manage client service objectives and call times... ...Matric/Grade 12
~2 years Team Manager experience within a Call Centre environment in a similar role
~ Experience in Employee Relations...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing... ...queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform...
...training and product knowledge education
Conduct QA audits for all agents on a weekly basis
Team Administration
Ensure new starters... ...Experience
~ A minimum of 5 years’ experience within the call centre environment
~3 years’ experience in a similar role
~...
Customer Service RepresentativeA leading call centre, known for its exceptional customer service across various industries, is seeking... ...or experience as a client service representative.Strong phone contact handling skills and active listening.Familiarity with CRM systems...
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand... ...Stable track record managing contact centre of over 150 agents
Previous experience dealing with USA / International...
...or equivalent
2-4 years' experience in a Call Centre environment in a position of assisting call centre agents
Ensure quality assurance standards are maintained... ...assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs...
...Diploma Business Administration or Resource Management
5 years' workforce management experience in a Contact Centre / Call Centre
Planning shift and ensuring agent capacity
Determine resource and space requirements for all teams on various campaigns
Monitor...
...Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International campaigns in a contact centre
Manage teams between 15 - 25 agents
Lead, guide, coach and support the team
Must be able to...
Call Centre Agents required to sell cartridges and chemicals.Basic R5000 R8000 + Comm + Weekly Incentives Send your CV to *****@*****.co.za: (***)***-****
Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries.... ...resolve queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform...
...Shop assistant required for rug store at TygerValley
Shopping Centre. Duties include receiving, displaying and assisting
customers... ...stock taking. Applicant must
reside in the Bellville area, have contactable and recent references,
be well presented and bilingual.
An...
Sales Person for retail outlet in Cape Gate Centre - Go Getter,
Kraaifontein, Northern Suburbs. Company Name: Bigsix. Outdoor co is
looking... ...their needs and concerns.
* GREET WITH ENTHUSIASM: Make eye contact, smile genuinely, and
offer a warm welcome.
* PERSONALIZE YOUR...
Financial Services Call Centre Agent
Financial Services Call Centre
Position Overview:
As an International Call Centre Agent (Customer... ...be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen...
Store Manager - Shoe Boutique - Tygervalley Shopping Centre,
Durbanville, Northern Suburbs. Company Name: Shoe Retail. Store
Manager... ...of
your matric certificate. No criminal record. Must provide contactable
and credible references of previous employment - this would include...
We are urgently looking for Call Centre Staff for our Client at Burchmore's Sandton - Hourly rate R 44.56 /hour - Dedicated and motivated Afrikaans/English speaking people with good telephone and computer skills - Target driven People in the Midrand and Sandton area is...
SUMMARY:
Contract Starts: 01.04.2024
Contract Ends: 31.12.2026
Menlyn/Home Office rotation
POSITION INFO:
ESSENTIAL SKILLS REQUIREMENTS:
In-depth Process & Accounting Knowledge
Experience and affinity for IT & processes, particularly in international...
Jordan HR
Midrand, Gauteng
23 days ago
R 1,500,000 - 1,700,000 pa
...heavy current and renewables.
Consulting experience -
Data Centres with the Grid Connections
Battery Energy Storage Systems (BESS... ...within two weeks, please deem your application as unsuccessful.
show more...
For more information please contact:
Christine Griesel...
...tasks and activities in accordance to required response time, quality and service delivery standards.
▪ Respond promptly to call centre calls in a professional manner, ensuring excellent and accurate client service in enhancing organisation reputation.
Essential...