Search Results: 3,237 vacancies
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative...
...charge (2IC) to a Team Leader
Responsibilities:
Ensure agent and team achievement against set KPI targets through effective... ...quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching when required...
The Skills Mine
Johannesburg, Gauteng
more than 2 months ago
...SUMMARY:
-
POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
Telebest
Sandton, Gauteng
a month ago
Job description
Requirements
§ Matric is compulsory
§ Strong communication skills
§ Presentable
§ Clear criminal record
Duties and Responsibilities
Answering phones from customers professionally and responding to customer inquiries and complaints
Researching...
...communications
Assist in other job functions within the department when the need arise
Education and Experience:
~1-2 years Call Centre experience, preferably in the Medical Aid Administration Industry
~ Bilingualism (English, Afrikaans and an African language will...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing... ...queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform...
Johannesburg
Temp
We are currently recruiting for learners with disabilities in the following area:
Position: Contact Centre Agent NQF 2 #AtripleA
Location: Johannesburg
Requirements;
• Have successfully completed Grade 12 (Matric), although strong candidates...
Midrand
Permanent
Market Related
Position: Disabled Contact Centre Agent NQF 2
Location: Johannesburg
Requirements:
• Have successfully completed Grade 12 (Matric), although strong candidates who successfully passed Grade 11 will be considered.
• Have...
...teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.
About the Role:
As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our...
...The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely...
...submission of contributions
Inherent Requirements
MINIMUM REQUIREMENTS:
Grade 12 with English and Afrikaans
Call Centre Certificate advantageous
Good attendance and Reliability
BASIC WORK EXPERIENCE REQUIRED:
~ Minimum of 1-2 years call centre...
...The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond... ...responsible to return voice messages and abandoned calls and contact members to obtain outstanding information. The Call Centre...
R 6,000 per month
The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not... ...Matric Certificate
• Computer literate
• Experience in a call centre environment
• Proven track record in sales
Key Competencies...
National Accident Advice Helpline
Johannesburg, Gauteng
14 days ago
*JOB RESPONSIBILITIES:*
- Manage the dialler real time to ensure optimal agent productivity, data penetration and metrics such as (connects, DMCs, failed calls, abandonment rates, answer machines detect, customer messaging etc.)
- Work with outsource dialler /providers...
Responsibilities:
Knowledge of customer needs and ability to provide solutions
Analyse sources of service failures, identify probable route causes and recommend solutions
Qualifications:
Matric
Degree or similar qualification and/or experience
Strong ...
Call Centre Agents required to sell cartridges and chemicals.Basic R5000 R8000 + Comm + Weekly Incentives Send your CV to *****@*****.co.za: (***)***-****
...Our client based in JHB South is looking for a well-spoken call centre agent to join their team! Their ideal candidate will have solid call... ...experience as a client service representative
Strong phone contact handling skill and active listening
Please note that only...
SUMMARY:
Contract Starts: 01.04.2024
Contract Ends: 31.12.2026
Menlyn/Home Office rotation
POSITION INFO:
ESSENTIAL SKILLS REQUIREMENTS:
In-depth Process & Accounting Knowledge
Experience and affinity for IT & processes, particularly in international...
Jordan HR
Midrand, Gauteng
19 days ago
We are urgently looking for Call Centre Staff for our Client at Burchmore's Sandton - Hourly rate R 44.56 /hour - Dedicated and motivated Afrikaans/English speaking people with good telephone and computer skills - Target driven People in the Midrand and Sandton area is...
...SUMMARY:
OpenText Archive Centre application is used by many applications at my client. The role will be support, new configurations and upgrades
POSITION INFO:
Minimum Requirements
Grade 12
IT Degree or National Diploma Essential
Intermediate computer...
Hlabahlosile
Johannesburg, Gauteng
7 days ago
