...To action, resolve or escalate a range of customer queries or complaints via various communication channels (e.g. inbound / outbound voice, email, WhatsApp,etc.) in a professional and customer centric manner and perform administrative functions relating to store maintenance...
...To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner.
Key Responsibilities
Query Handling
Handle a range of customer queries and/or complaints...
...would like to invite suitable candidates to apply for Collections Agent position.
The main purpose of the role is to action and... ...objectives of the business.
Main Activities:
Dealing with both inbound and outbound calls
To rehabilitate accounts in an efficient...
MAIN PURPOSE OF THE JOB:
To ensure that all legal documentation is updated and processed timeously. To analyse the accounts before initiating debtor contact and examine the historical data, evaluate the collection efforts that were tried in the past.
Requirements...
...services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent...
Rental Agent Assistant, Durbanville, Northern Suburbs. Company Name:
Louw & Coetzee Properties. If you possess enthusiasm, are a
self-starter, and are hardworking, this opportunity is the right
choice for you. A reputable company in Durbanville, Cape Town is
seeking a candidate...
...SUMMARY:
Curated, Fine-Living Fresh Produce store is looking for an INBOUND MANAGER
POSITION INFO:
Candidate requirements:
Tertiary qualification in Logistics or Supply Chain Management
Minimum of 3years proven experience in production, supply chain...
Wild Dreams Hospitality
Midrand, Gauteng
13 days ago
...Overview:Remote Position: This role offers flexibility, allowing you to work from the comfort of your own space, following US hours.Inbound Calls: Primarily handling inbound calls, engaging with international clients to discuss our comprehensive range of services.Ideal...
...successful output of the following performance areas:
Manage daily operations:
Supervise, lead and performance manage a team of agents
Drive and manage client service objectives and call times
Ensure correct procedures are followed and give direction to...
...the overall Quality assurance process
To build an open, honest and transparent route of communication between Quality Assurers, Agents, Team Managers, and Management for overall quality improvement management
KEY ACCOUNTABILITIES:
Perform quality assessments,...
...Develop the team through motivation, counselling, soft skill training and product knowledge education
Conduct QA audits for all agents on a weekly basis
Team Administration
Ensure new starters effectively transition into the team
Conduct probation review meetings...
.... A business financier
organisation, needs you - you must come from Property Investment not
Property Sales -this is not for estate agents.
Qualifications: A Bcom degree in Accounting, with Accounts 2, Finance
or other business-related field. A Property Investment-related...
R 80,000 per month
...client provides loan finance to SMEs - you must come from
commercial property investment, not Property Sales -this is not for
estate agents. Hybrid role. In a nutshell, we need someone who
understands commercial property investment and who can also do the
finance...
...Kitchen company with various service points throughout South Africa. An exciting opportunity exists within our company, to become an Agent in multiple regions. We are looking for kitchen design, sales, and customer service consultants in Fourways , Gauteng. We need...
Home concept
Four Ways, Sandton
20 days ago
Telco Outbound Sales Agent Randburg Basic + Lucrative Commission and Incentives Main purpose of the job: We are looking for dynamic, target... ...for meeting and exceeding monthly sales targets through inbound and outbound telephonic sales. Your resilience on the dialler, coupled...
...including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate...
Outbound sales agent: (1LIFE COVER) Based in Randburg Basic and Commission The purpose of the sales agent is to sell funeral cover policies... ...experience in an Outbound environment selling funeral covers. Attend to inbound and outbound calls. Short term or Long term experience.
...sell in requirements to meet required Sell Out Forecast and WOS levels
M+3 CPFR
Inventory
Work closely with APM/DP and inbound departments on stock availability and requirements.
Work closely with outbound departments, in order to give feedback to Account...
...award, we are proud to be recognised by worldwide brands as a trusted and valued business.
Roles & Responsibilities
In the role of Inbound Sales Executive, you will be responsible for engaging with incoming leads, fostering relationships, and converting them into...
...issues related to
non-compliance/conformance to the client. The monitoring of cameras
and reporting on what is recorded. Outbound/Inbound calls. Dispatch of
law enforcement/response companies to sites whenever suspicious
activities spotted/detected.
Qualifying Criteria...
FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams?... ...Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate...
Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing... ...to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and polite always. Listening attentively...
...iOCO Infrastructure Services: More Than a Job, It's a Calling. We are currently seeking a proactive and customer-focused Service Desk Agent to join our team. The successful candidate will play a vital role in providing excellent customer service and technical support to...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential...
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical Environment is essential
Duties
Attend to sales order for various hospitals or medical practices
Attend to communication and all administration from point of...
We're looking for a mature and confident individual, who is able to hold their own, to join a prominent South African Car Rental Company at their Sandton Branch. You'll be responsible for managing rental bookings, overseeing confirmations, handling agreements, facilitating...
...and effective cooking, outdoor and domestic solutions since 1989. The company currently has an opportunity for an experienced Sales Agent to join the team as an independent contractor.
The successful candidate will report to the National Sales Manager and will be required...
Matric with at least 2 years experience in a call center required.
Experience in Customer Service dealing with clients on product knowledge, queries and complaints.
Ability to handle multiple calls and emails concurrently.
Respond to tickets logged telephonically...
Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are seeking X3 Service Desk Agents I to join our team. As a Service Desk Agent you'll be responsible for resolving complex technical issues and ensuring that our customers are always...
...relevant to clarifying a particular problem or issue. Prepares an appropriate response to effectively address the core of the query.
Inbound Phone Statistics
Applies elementary concepts of knowledge and skill
· Competency Definition: Able to achieve pre-assigned...