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- ...SUMMARY: Call Center Manager (Financial services, Telecoms, or Insurance) Kempton Park Based The salary package is negotiable... ...culture in a fast-paced environment. Call quality checks, run a QA framework (scorecards, weekly evaluations, calibration), ensure disclosures...
Dante Personnel
Kempton Park, Gauteng18 days ago - ...expert with a track record of driving contact centre performance ? A well-established, growing... ...recycle rules, optimize best-time-to-call, and enhance list penetration Turn Data... ...: work closely with Operations, WFM, and QA to meet daily and weekly performance targets...
Sandi Crowther Recruitment
Umhlanga, KwaZulu-Natal3 days ago - ...Minimum of 1 year’s experience in Quality Assurance within a call centre environment. Knowledge of compliance, collections, or financial... ...: Previous experience in auditing customer calls, QA processes, or similar roles will be advantageous. Experience...
Ergasia Placements
Pretoria, Gauteng13 days ago - ...SUMMARY: We are seeking a Client Liaison / Inbound Call Centre professional for our client in Cape Town. The ideal candidate will have at least 2 years of experience in call centre or telesales roles, with a proven track record of success. Fluency in both English...
Status Staffing
Cape Town, Western Cape2 days ago - ...Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis &... ...Excellent administrations skills Attention to detail Good verbal communication skills Excellent adherence and QA scores...
- ...SUMMARY: - POSITION INFO: MANAGER: CALL CENTRE (STUDENT ENROLMENTS)/ EAST LONDON – Job applicants MUST HAVE previous Call Centre Management experience, non-negotiable Essential Work Experience 10 years in Contact Centre Sales Management Track record...
Work Africa
East London, Eastern Cape2 days ago - SUMMARY: - POSITION INFO: PURPPOSE OF JOB: To generate qualified leads and schedule discovery meetings for the sales team through outbound prospecting efforts across multiple industries including security, logistics, HR, and fleet manufacturing. The BDR ...
Cre8work
Johannesburg, Gautengmore than 2 months ago - ...SUMMARY: - POSITION INFO: Our client is seeking a dynamic and experienced Call Centre Manager to lead their Bloemfontein-based team. They are looking for a strong leader who thrives in a fast-paced environment and is passionate about delivering excellent service...
Mirna Butler Recruitment
Bloemfontein, Free Statea month ago - ...the automotive software space, is seeking an energetic and people-focused Customer Experience Lead to manage and inspire their call centre team. This is not a systems-heavy role – it is about leading people, driving customer satisfaction, and ensuring every interaction...
Barratt and Co
Johannesburg, Gautenga month ago - PaySolutions Network are urgently looking for Call Centre Staff for our Client at Burchmore's Sandton - Hourly rate R 48.67 /hour - Dedicated and motivated Afrikaans/English speaking people with good telephone and computer skills - Target driven People in the Midrand and...
- ...An exciting opportunity for experienced Call Centre Agents has become available with this international company, overseeing their expanding South African operations based in Johannesburg. As Call Centre Agent youll be a brand ambassador contributing towards the business...
- ...Minimum of 1 year’s experience in Quality Assurance within a call centre environment. Knowledge of compliance, collections, or financial... ...Required: Previous experience in auditing customer calls, QA processes, or similar roles will be advantageous. Experience...
- Call Center Agents Responsibilities:Make outbound calls to prospective customersPresent and explain products/services persuasivelyAchieve daily and monthly sales targetsHandle customer objections professionallyMaintain product knowledge and follow company proceduresDeliver...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...Call Centre Agents (6-Month Contract with Possible Extension) ? Location: Johannesburg My client is looking for Call Centre Agents to join their team on a six-month contract , with the possibility of going permanent based on performance. Responsibilities:...
- ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this...
- ...Calling all professional qualification Graduates! Are you looking for an exciting opportunity to get into Banking? Our innovative client is on the lookout for B.Com Accounting / Economics / Econometrics graduates to train in their collections department. For more...
- ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because were...
- Job Title: Call centre sales agents Company: International Call GroupLocation: Mount Edgecombe, KwaZulu-Natal, 4068Employment Type: Full-timeAbout the Role:As a Call Centre Sales Agent, you'll be contacting potential customers, introducing them to our products/services,...
- ...SUMMARY: Our client is looking for an experienced, hands-on Call Center Manager to lead the daily operations of a fast-paced inbound... ...areas for improvement. Implement and manage quality assurance (QA) programs to support agent development and customer satisfaction....
Pro Personnel
Kempton Park, Gauteng19 days ago - Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities • To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses...
- Call Centre Team Leader (Media and Printing) Location: Pretoria Our client in the Media and Printing industry has an opening for a team leader in their call centre department. They offer an exciting opportunity to be part of a company that has cutting edge technology...
- Job Description: As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum Qualifications...
- Long term insurance call centre consultant
- ...The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant ‘fit and proper’ requirements of the applicable Acts and the FSCA requirements (a condition of employment...
- Job title:Insurance Call Centre Sales Agent (Cape Town) Job Description: As a Sales Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's...
- ...Job Description: The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: Sell insurance products telephonically to potential policyholders by reading from an approved script, Utilise a call center dialer to manage lead follow-up...
- ...of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through...
- Description: We are seeking a highly motivated and energetic Telemarketing/Call Centre Agent to join our dynamic team. The ideal candidate will have excellent communication skills and the ability to thrive in a fast-paced, results-driven environment. If you enjoy interacting...
- ...We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis. Requirements Must have Matriculated. Must have at least 4 years' experience working in a Call Centre or done Customer Service. Must...
