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- ...Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis &... ...Excellent administrations skills Attention to detail Good verbal communication skills Excellent adherence and QA scores...
Callforce Direct
Cape Town, Western Capea month ago - ...SUMMARY: Call Centre Consultant Bedfordview R10 000 CTC per month POSITION INFO: Minimum requirements: Matric Call Center or Telesales work experience minimum of 1 to 3 years Expertise in the customer service area , such as Wealth portfolio...
Dante Personnel
Bedfordview, Gauteng16 days ago R 10,000 per month
...Description : Are you a confident communicator looking for a high-earning opportunity without the pressure of selling? Join our dynamic call center team in Table View. Contact potential customers from DSTV advertising leads. Explain our no-obligation home demonstration...West Coast Personnel
Table View, Western Cape15 days agoR 9,000 per month
...SUMMARY: Call Centre Consultant We are looking for a skilled Call Centre Consultant to join our team. The ideal candidate will manage inbound calls from clients, liaise with sales people, stores, and warehouses. Mid Career (2 - 4 yrs exp) POSITION INFO:...Bridgena Barnard & Associates
Cape Town, Western Cape2 days ago- ...SUMMARY: A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR POSITION INFO: Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns...
Reinhardt Transport Group
Nigel, Gauteng9 days ago - ...The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions... ...Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company...
- ...SUMMARY: Looking for an Operations Manager: Call Centre (Inbound) with 5+ years of management experience in call centre, supply-chain, shipping operations, preferably in FMCG, retail, or direct selling industries in products. POSITION INFO: Job Title: Operations...
Bridgena Barnard & Associates
Cape Town, Western Cape16 days ago - ...SUMMARY: Are you a strong leader with experience in managing high-pressure call centre operations within the recovery, emergency, or roadside assistance environment? Our client is seeking a Call Centre Manager to oversee and enhance their 24 Hr National recovery...
Sydsen
Sandton, Gauteng2 days ago - ...SUMMARY: Outbound Call Centre Head POSITION INFO: A leading organisation seeks an energetic Outbound Call Centre Head to drive sales excellence across major campaigns. You must be FAIS-compliant and act as a Key Individual, with proven experience managing call...
Paton Personnel
Johannesburg, Gautenga month ago - ...Job Purpose: To provide excellent customer service by handling inbound and outbound calls related to courier deliveries, tracking, complaints, and general inquiries, ensuring customer satisfaction and timely resolution of issues . Key Responsibilities: Handle inbound...
- ...Job Title: Call Centre Agent Seniority Level: Mid-Career (2 - 4 yrs experience) Job Purpose: To provide exceptional customer service by handling inbound and outbound calls, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction while...
- ...missed—the tiny, almost invisible flaw that tells the real story. I'm not filling a single role. I am curating a portfolio of elite QA Testers—the detectives who can spot the anomaly in the perfect picture. When a client is about to launch their masterpiece, I need to...
Communicate Recruitment
Cape Town, Western Cape9 days ago - ...We are seeking a dedicated Call Centre Agent to handle inbound and outbound calls efficiently. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and processing orders accurately. Additionally, you will...
- ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because were...
- Must have minimum 3 years' experience at dealership level and be able to lead and develop a team.Call Centre Manager duties and responsibilitiesA Call Centre Manager has various important duties and responsibilities, these include:Creating and implementing operational strategy...
- ...Key Responsibilities: - Handle inbound emergency and breakdown calls professionally and efficiently - Log incidents accurately and... ...during high-stress situations Requirements: - Previous call centre experience (preferably in emergency, insurance, recovery, or...
- ...About the Role The Call Centre Service Agent’s primary role is to manage and maintain accurate data, Master Databases by ensuring that Company's Client’s supplier information is captured accurately and is complete. Key Responsibilities Ensure Supplier information...
- ...About the Role You'll be working as part of a dynamic incident response team, handling: Home emergency calls requiring instant remedy and coordination Property damage claims that may escalate to full insurance claims Customer support throughout the initial...
- ...Call Centre Agent Location: JHB - Central Type: Contractor Seniority Level: Mid Career (4 - 6 yrs exp) Duties and Responsibilities: Inbound Call Centre Agent: Handles incoming customer calls to provide support, track shipments, resolve delivery issues...
- ...Description: Generate new sales leads through outbound calling Promote and upsell office automation solutions (printers, copiers... ...monthly sales targets Requirements: Previous telesales/call centre or sales experience beneficial Confident communication and...
- ...The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant fit and proper requirements of the applicable Acts and the FSCA requirements (a condition of employment...
- ...looking for enthusiastic sales consultants to join our sales team Monthly / Weekly Incentives Must have minimum 2 years sales experience Call center experience minimum 1 year Clear speech and tone pattern Ability to make sales Work in a team Work individually to achieve...
- ...Job Description: The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: Sell insurance products telephonically to potential policyholders by reading from an approved script, Utilise a call center dialer to manage lead follow-up...
- ...Description: Handle inbound and outbound client calls in a professional manner Assist customers with policy queries, product information... ...Requirements: Grade 12 / Matric Minimum 1–2 years Call Centre or Customer Service experience (insurance experience an...
- Long term insurance call centre consultant
- ...Key Responsibilities: Handle calls and customer interactions with professionalism and empathy. Manage and update CRM systems accurately... ...(both written and spoken). Previous experience in a call centre or administrative environment. Strong multitasking and...
- ...Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise...
- ...Position: Sales Call Centre Agent Location: Pretoria Are you all about sales and writing your own cheque? Do you love travelling and sourcing leads at Company events? Do you have a passion for sales and changing people's lives? Raise your hand because WE'RE...
- ...Hello. To a better future.Description Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves...
- ...We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your...
