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- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to...
- ...SUMMARY: Our client, a leader in the collections sector, is seeking a Senior Manager in the Collections Call Centre Operations space. POSITION INFO: Minimum 10 years senior Collections Call Centre Operations experience, where you have had managers reporting into...
Strategic Personnel
Johannesburg, Gauteng10 days ago - ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this...
- ...in implementing support workflows and updates. -Coordinate with QA to address knowledge gaps and uphold quality standards. SKILLS... ...-Minimum 2 years of Supervisor experience in customer service, call center, or a related field preferred. -Completion of secondary...
Jordan HR
Johannesburg, Gauteng3 days ago - ...SUMMARY: Calling accomplished QA Testers (Automation & Manual). POSITION INFO: As a Specialist Recruitment Consultant within the IT industry, my clients and I are constantly on the lookout for dynamic Automation and Manual Testers with strong academics, robust...
Network Recruitment
Johannesburg, Gauteng11 days ago - ...Calling all professional qualification Graduates! Are you looking for an exciting opportunity to get into Banking? Our innovative client is on the lookout for B.Com Accounting / Economics / Econometrics graduates to train in their collections department. For more...
- Call Centre Manager Are you ready to take the next step in your career? The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations...
- ...SUMMARY: A client based in the heart of Johannesburg North, is on the hunt for a hands-on, experienced QA Engineer to own and shape their testing strategy from day one. This is a pivotal role where you'll begin with manual testing, then design and roll out an automation...
Network Recruitment
Johannesburg, Gauteng5 days ago - ...Call Centre Sales Head (JHB)Media/Marketing/Sales Johannesburg - Gauteng - South Africa ENVIRONMENT: ENSURE the delivery of great quality sales calls whilst ensuring that performance on all campaigns is maximized and that the Clients objectives are met as required...
- ...Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the... ...including performance and functional requirements of the contact centre Ensure campaign KPIs are met regarding quality standards...
- ...We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis. Requirements Must have Matriculated. Must have at least 4 years' experience working in a Call Centre or done Customer Service. Must...
- ...fast-growing SaaS company revolutionising incentive management technology in the FinTech space. We’re looking for a sharp, hands-on QA Engineer to ensure quality and confidence across every software release. About the Role As a QA Engineer, you’ll take ownership...
WatersEdge Solutions
Johannesburg, Gauteng27 days ago - ...Dutch-speaking Call Centre Employee Sales Job description: The work at our clients sales department is very varied and versatile. Through various channels, potential customers come to you. Whether it's cross-selling, up-selling or retention. You ensure that their interest...
- ...Dutch-speaking Call Centre Agent Sales Hey YOU! Yes, You! Ready to join the most exciting and dynamic sales team? ? Our Client is looking for a Dutch-Speaking Sales Superstar whos ready to boost customer interest, close deals, and make things happen ! ?...
- ...SUMMARY: We're seeking a sharp and driven Specialist QA Engineer to play a key role in safeguarding the quality and integrity of our cutting-edge banking systems. You'll design smart testing strategies, lead automation efforts, and work alongside top-tier teams to...
Specd
Johannesburg, Gautenga month ago - ...2 years of Outbound Sales experience, gained in a Call Centre environment Must be able to sell to key decision makers (B2C sells to consumer market) Completed Grade 12 Fluent in English Strong and professional telephonic communication skills Please upload...
- SUMMARY: - POSITION INFO: Gain a deep understanding of the business, its platform, and core product functionality to effectively test and validate features from an end-user perspective. Review product specifications and create structured test plans before ...
TalentLink
Johannesburg, Gauteng27 days ago - Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Over see all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through...
- ...A well known hospitality client is seeking an English speaking Call Centre Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market) Basic salary and incentive...
- ...SUMMARY: - POSITION INFO: Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection...
Business Capital Group
Johannesburg, Gautengmore than 2 months ago - ...Key Responsibilities: Manage and lead a team of call centre agents and team leaders across multiple shifts. Drive performance, ensuring service level agreements (SLAs), response times, and quality metrics are met. Oversee real-time incident management, escalations...
- ...Are you the ear that catches the rhythm of quality in every call? We're on the lookout for a vibrant Quality Assurance Consultant... ...~ Clean ITC/Criminal Check Experience: ~5 years of call centre experience, where you've honed your listening skills. ~2-3 years...
- ...individual to join our international CCTV client on a 3-month contract in Bramley. Job Description: -Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving as a vital part of our Africa call Centre team. -...
- ...The Outbound Call Centre Agent is responsible for acquiring new financial supporters for OUTA by contacting prospective donors via outbound calls. This role has a commission incentive, offering competitive earning potential for individuals who are target-driven, resilient...
- ...SUMMARY: We are recruiting for a Data Centre Specialist role, on an as-and-when basis over a period of 36-months. POSITION INFO: Required qualifications and skills: Must have experience 6+ years' experience in data structured cabling and rack installations...
Nambiti Technologies
Johannesburg, Gauteng18 days ago - Call Center Sales Agent Required. Fourways, Johannesburg. Company Name: SA Telecoms. Job Type: Full-Time. Are you confident, friendly, and great on the phone? We’re looking for motivated call center agents to join our growing team in Fourways, Johannesburg. Roles include...
R 900,000 pa
...SUMMARY: Exciting opportunity for qualified and experienced HR Manager to run a contact centre for an international travel organization. - JHB POSITION INFO: Our HR Recruitment Division is currently recruiting for a Human Resources Manager with contact centre...The Recruiters
Johannesburg, Gauteng23 days ago- ...Hire Resolve's client is seeking a highly motivated and experienced QA Tester to join their team. The successful candidate will be responsible for ensuring the quality of software products and services. Responsibilities Develop test strategies, plans, and cases...
