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- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to...
- ...SUMMARY: Outbound Call Centre Head POSITION INFO: A leading organisation seeks an energetic Outbound Call Centre Head to drive sales excellence across major campaigns. You must be FAIS-compliant and act as a Key Individual, with proven experience managing call...
Paton Personnel
Johannesburg, Gauteng28 days ago - PURPPOSE OF JOB: To generate qualified leads and schedule discovery meetings for the sales team through outbound prospecting efforts across multiple industries including security, logistics, HR, and fleet manufacturing. The BDR role is essential to pipeline development...
- ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...Call Centre Agents (6-Month Contract with Possible Extension) ? Location: Johannesburg My client is looking for Call Centre Agents to join their team on a six-month contract , with the possibility of going permanent based on performance. Responsibilities:...
- ...Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the... ...including performance and functional requirements of the contact centre Ensure campaign KPIs are met regarding quality standards...
- ...SUMMARY: We are looking for a skilled QA Engineer to join an in-house software department supporting a dynamic group of companies, based in Germiston. This is an exciting opportunity to gain exposure to a wide range of software development projects and contribute...
Network Recruitment
Johannesburg, Gauteng10 days ago - Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Over see all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...The Outbound Call Centre Agent is responsible for acquiring new financial supporters for OUTA by contacting prospective donors via outbound calls. This role has a commission incentive, offering competitive earning potential for individuals who are target-driven, resilient...
- ...SUMMARY: - POSITION INFO: PBT Group is seeking an experienced Tester / QA Analyst to join our team supporting a large-scale platform re-engineering and migration initiative within the financial services environment. The role focuses on validating end-to-...
PBT Group
Johannesburg, Gauteng25 days ago - ...We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis. Requirements Must have Matriculated. Must have at least 4 years' experience working in a Call Centre or done Customer Service. Must...
- ...The Call Centre Manager is responsible for the full establishment and management of OUTA's outbound call center, with a sharp focus on building a high-performance team that drives new supporter acquisition. This includes strategic planning, recruitment, training, development...
- ...of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through...
- ...SUMMARY: QA Analyst - Opportunity in the medical space for a meticulous QA Analyst to ensure that technology and data outputs meet defined quality standards. POSITION INFO: QA Analyst Opportunity in the medical space for a meticulous QA Analyst to...
Recruitment Dynamix (Pty) Ltd
Johannesburg, Gauteng15 days ago - ...SUMMARY: An opportunity for an experienced QA INSPECTOR (LEVEL 2) is required for permanent employment based in Kempton Park. POSITION INFO: NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI O...
The Recruitment Guy
Johannesburg, Gauteng19 days ago - ...individual to join our international CCTV client on a 3-month contract in Bramley. Job Description: -Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving as a vital part of our Africa call Centre team. -...
- ...SUMMARY: Calling Exceptional C# Integration Developers Are you passionate about building clean, scalable systems that connect the dots across enterprise environments? Do you find purpose in developing integrations that keep business-critical platforms running seamlessly...
Network Recruitment
Johannesburg, Gauteng12 days ago - ...Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric No less than 2 years' experience within banking / financial services customer...
- ...SUMMARY: Our client, a leading Johannesburg based, FMCG distributor (cold and ambient products) requires a Distribution Centre Manager , who will assume full accountability for effective operation and profitability of the DC. This position reports to the Supply...
The HR Company
Johannesburg, Gauteng14 days ago - ...Job Description: We have an amazing opportunity for a QA Tester in Johannesburg! We require a candidate with: • Additional industry recognized quality assurance / engineering certifications • At least 3 years' experience in Software Testing • Exposure to ERP...
- ...Job Description: We have an amazing opportunity for a Junior QA in Johannesburg! We require a candidate with: • 2+ years of software development and test experience on web applications, preferably in Financial or Payments industry • Able to work on complex financial...
- ...Job Description: We have an amazing opportunity for a QA Tester in Johannesburg! We require a candidate with: • BSc in Computer Science, Software Engineering or a related field • A stats background would be advantageous • Experience in QA methodology • Familiarity...
- ...are in need of an experienced 1st Line support IT Technician to join their JHB branch. You will be supporting the international call centre on night shift. Working hours are from 15:00 - 00:00. Qualifications and experience: Matric A+, N+ Great track record...
- An innovative and fast-paced company in the data intelligence and risk management space is looking for a QA/Data Analyst to join their growing team in Johannesburg. This is an ideal opportunity for a recent graduate or early-career professional with strong mathematical...
- ...Job Description: We have an amazing opportunity for a QA Tester in Johannesburg We require a candidate with experience in: • Automated testing • System integrations • UX issues • SQL • ERP Should you meet the requirements for this position, please email...
- ...client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch , supporting their international call centre during night shifts. Qualifications & Experience: Matric A+ and N+ certifications Proven track record (two reference...
- ...QC/QA Manager Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply. A trusted and well established client of ours in The Middle East is seeking an experienced QC/QA Manager to: Ensures that all...
- ...specializing in financial technology solutions for the investment industry is currently seeking a highly analytical and detail-oriented QA/Data Analyst. This role is instrumental in ensuring the integrity, quality, and efficiency of their data systems. The successful...
- ...Hire Resolve's client is seeking a highly motivated and experienced QA Tester to join their team. The successful candidate will be responsible for ensuring the quality of software products and services. Responsibilities Develop test strategies, plans, and cases...
