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- ...We are seeking a dedicated Call Centre Agent to handle inbound and outbound calls efficiently. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and processing orders accurately. Additionally, you will...
- ...We are looking for a reliable and self-driven Call Centre Consultant to join our winning team! Your main duty will be Inbound and Outbound Debt Collection. You will be responsible for contacting debtors and negotiating payments. Requirements · 1 year of experience...
- About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly...
- Jam Network Solutions are now hiring tele sales agents for Mt Edgecombe, Durban area. Requirements Speak fluent English Matriculated Sales experience of at least 6months Excellent telephone etiquette Benefits Basic salary of R6500, plus Commission Go ...
- VESTER FINANCE:46 SYLVESTER NTULI ROAD, DURBAN Short-Term Insurance Agents Wanted - Durban Join Our Dynamic Call Centre Team! Are you an energetic, goal-driven sales professional with a passion for helping clients protect what matters most? STI Durban is expanding...
- ...Duties & Responsibilities .Handle inbound and outbound calls like a pro- quickefficient and always on point Follow dynamic communication... ...the extra mile Keep records of all conversations in our call centre database in a comprehensible way Keep accurate records of all...
- ...Key Responsibilities: Make outbound calls to potential and existing clients. Answer inbound calls and respond to client inquiries. Explain our marketing services clearly and professionally. Resolve client queries and provide support where needed. Keep accurate records...
- This is a full-time hybrid role for a Quality Assurance Analyst Level 2 located in Umhlanga with some work-from-home flexibility. The Quality Assurance Analyst will be responsible for designing and executing test plans identifying and documenting bugs working closely with...
- ...Job Purpose Our client is seeking a detail-oriented QA Analyst with strong technical expertise and a passion for quality assurance. This role plays a key part in ensuring system integrity mentoring junior team members and supporting the delivery of reliable software...
- ...Duties & Responsibilities .Handle inbound and outbound calls like a pro- quickefficient and always on point Follow dynamic communication... ...the extra mile Keep records of all conversations in our call centre database in a comprehensible way Keep accurate records of all...
- ...placed in roles across the following areas: Nedbank Contact Centre: Personal and Private Banking Duration YES Youth Fixed-term... .... Sales and services: Deliver professional and efficient call services to enhance the client experience and foster lasting relationships...
- ...queries with accuracy informed decision-making and adherence to company guidelines. Accurately document all interactions update call history and escalate matters to the relevant departments where necessary. Stay up to date with product service and program...
- ...An exciting opportunity for a Centre Manager to oversee the daily operations of a convenience shopping centre in Hillcrest. The role involves managing tenant relations marketing maintenance and financial performance to ensure the centre runs smoothly remains profitable...
- ...Job : A position has become available for a suitably qualified and experienced Distribution Centre Manager to join one of the country's leading logistics companies, based in Durban. Requirements: • BCom/BTech Degree in Logistics or similar • 7 years' experience...
- ...Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales...
- ...Qualifications : ~100% Fluency in German and English. Language testing will occur. ~3 Year Diploma preferably Forensic and or Call Centre based qualification ~2 - 3 years working experience preferably in a contact centre would be an advantage ~ Can be based in...
- Job Description ~ Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. Responsibilities Stock Management: Ensure that stock is accurately received ...
- Description ~ PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards. RESPONSIBILITIES: Increase sales by focusing on customer...
- ...accurate feedback Listening to and assessing calls Provide accurate feedback Report on... ...information regarding non-compliance to QA Team Leader Document and maintain... ...Assurance (QA) experience within a contact centre Computer literate – excel skills...
- ...with a track record of driving contact centre performance A well-established growing business... ...smart recycle rules optimize best-time-to-call and enhance list penetration Turn Data... ...: work closely with Operations WFM and QA to meet daily and weekly performance targets...
- ...SUMMARY: - POSITION INFO: Our Client a well boutique call centre seeks experienced call centre currently seeks experienced Debt collection for a UK campaign Skills and experience required : Matric Debt collection experience min 3 years with UK experience...
R 18,000 per month
...software. You’ll work alongside experienced mentors, grow your technical testing skills, and contribute to both functional and technical QA across web and mobile applications. POSITION INFO: Key Responsibilities: Create and execute test plans and test cases...- ...Understanding of production processes. ~ Good computer skills to manage spread sheets, send emails, do follow up with buyers, planners and QA’s etc; ~ Communication skills are of great importance to liaise with our customers and internal team. ~ Arranging of s/off’s and...
- ...Workforce Manager will play a pivotal role in driving our contact centre operations forward ensuring that a high level of productivity is... ...centre environment and schedule to the requirements of call volumes/ patterns at an advanced level Experience with Erlang...
- ...~ Full 150 STI credits dependent on DOFA date- essential. ~ Regulatory exam 5 dependant on DOFA date- essential. ~1+ year call centre experience- essential. ~ Experience in the Financial Service Industry would be advantageous. Responsibilities: Make...
- ...with the wireman ~ Obtain customer codes before attending a call daily and when on Standby ~ Complete handovers ~ Complete... ...~ Provide feedback to Manager / Supervisor and Call Centre upon completion of a call ~ Keep stock up to date and assist...
- ...is seeking a dynamic commercially astute and operationally experienced Chief Operating Officer (COO) to lead and optimize their call centre operations and drive the transformation and delivery of world-class service at scale. Duties & Responsibilities Our client...
- ...Description The role: The Call Centre Real Time /Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels abandon rates and active rates. This position is also responsible for...
- We are a credit record clearing company, the largest in SA. We have been in business since 2006 and operate a call centre model.We are expanding our Windermere branch and have exciting opportunities available for you,.We have a very lucrative pay structure in place that...
- ...quality outcomes. Maintain detailed test documentation and ensure traceability across releases. Contribute to process improvements in QA methodologies and automation. About You Degree in Computer Science, Information Systems, or a related field. 2 to 4 years experience...

