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- ...SUMMARY: Call Centre (New Business Development) Durban R10 000 to R12 000 CTC per month POSITION INFO: Minimum requirements: Matric Call Center or Telesales work experience - 3 years This position is for highly motivated individuals who are...
- ...Blue Bell Group is looking for Call Centre Agents to join our dynamic team! Job : As a Call Centre Agent, you will be responsible for generating your own leads for our high-performing sales team to attend and close. This role requires someone who is resilient,...
- ...We’re hiring remote call centre agents to work on our insurance comparison campaigns. Position: Remote Telesales/Lead Generation Hours: Monday–Friday, 8am to 5pm Salary: Basic + Uncapped Commission Location: South Africa (Work from Home) What You Need:...
- About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly...
- SUMMARY: Join Our Banking Tech Team! Core Systems Admin Wanted! POSITION INFO: We are seeking a skilled and detail-oriented Core Banking Systems Administrator to manage, support and maintain our core banking application and related systems. The ideal candidate...
- ...SUMMARY: - POSITION INFO: Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection...
- SUMMARY: - POSITION INFO: About this role : The Risk Specialist will execute, monitor and analyze predefined campaign strategies aligned to the new vertical strategy. They will formulate and implement the Agency operational strategy to achieve the overall...
- ...Main Job Tasks, Duties and Responsibilities answer calls and respond to emails handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints route calls to appropriate...
- Duties & Responsibilities Key Responsibilities: Manage office operations including correspondence, and data entry Handle customer inquiries via phone, email, or in-person, providing excellent customer service Maintain accurate records of documentation Assist...
- Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer value at first point of contact Identify and understand customer needs in order to provide a consistently high quality...
R 7,000 per month
VACANCY: UK CALL CENTRE AGENTS WANTED! Location: Umhlanga Rocks, South Africa Company: Televate Contact Centre Are you ready to join a dynamic team serving top UK clients? We’re on the hunt for experienced, fluent, and professional call centre agents to be part of...- ...Duties & Responsibilities Key Requirements: Experience: Minimum of 1 year in a call center environment (Live Chat transport is available during day and night shifts. Key Responsibilities: Handle inbound customer queries via phone and/or live chat in a professional...
- ...files in a digital filing system. 2. Scheduling and Calendar Management: Support scheduling meetings, appointments, and conference calls where necessary. Ensure meeting rooms are set up with necessary equipment ahead of meetings. 3. Office Organization and...
- Shopping Center Assistant Manager. City Centre, Durban City. Company Name: The Wheel Shopping Centre (China Mall Durban). Job Type: Full-Time. Responsible for communication and coordination with owners and tenants, handling complaints and emergencies; Supervise the maintenance...
- PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards. RESPONSIBILITIES: Increase sales by focusing on customer service and...
- ...BPO service provider of innovative customized contact centre solutions from South African to the global market. We... ...the performance of sales representatives through QA and performance metrics, e.g., number of calls per team, number of successful contacts, wrap up codes...
- ...qualification Logistics background an advantage Response centre background an advantage Excel experience should be medium to... ...include but are not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck or trailer...
- ...SUMMARY: - POSITION INFO: ? We’re Hiring: RTA Manager – Call Centre (CX Campaigns) ? Location: On-site – Umhlanga, Durban ? Type: Full-Time | Office-Based Are you a detail-driven Real-Time Adherence (RTA) specialist with a solid background in managing...
- ...programs for a high-performance contact centre environment . ? Key Responsibilities... ...needs analysis based on performance trends, QA reports, and operational feedback Track... ...campaigns Maintain a strong understanding of call centre environments , coaching methods,...
- ...accurate feedback Listening to and assessing calls Provide accurate feedback Report on... ...information regarding non-compliance to QA Team Leader Document and maintain... ...Assurance (QA) experience within a contact centre Computer literate – excel skills...
- ...A Quality Oversight Officer monitors and improves all aspects pertaining to collections across the organization. They ensure Call Centre Agents are able to provide a professional service to our debtors by continually monitoring and identifying gaps within the current...
- ...professional travel advice and provide accurate and creative quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising on suitable options in line with customer requests and striving to exceed expectations. Achievement of...
- 1. Develop and maintain the sales team - Leading a team within the Outbound and telemarketing call centre to meet business requirements - To guide and support team members 2. Operational management - Setting, measuring and meeting performance targets for speed,...
- ...sales department. Your main responsibility will be to make outbound calls and work toward achieving weekly and monthly sales targets while... ...customer experiences.Requirements:* Proven experience in a call centre sales role* Strong communication and persuasion skills* Ability...
- ...Leading a team within the Outbound and telemarketing Call Centre to meet business requirements To guide and support team members Setting, measuring and meeting performance targets for speed, efficiency, sales and quality for the team Driving operational and technological...
R 40,000 per month
...building, maintaining, and optimising data-driven solutions that support both internal operations and external client needs. This role centres around developing efficient SQL processes, managing ETL pipelines, and producing clear, impactful reports to drive informed...- We're Hiring! Call Centre Agent Gillitts, Durban (KZN)Company: Blue Bell GroupLocation: Gillitts, DurbanContact: (***)***-****Email: *****@*****.co.za you a motivated, target-driven individual with a passion for sales? Blue Bell Group is looking for Call Centre Agents to...
- ...code reviews, mentoring, and driving agile development processes. You will collaborate closely with stakeholders, product owners, and QA to ensure the delivery of high-quality solutions. Key Responsibilities: Lead end-to-end software development projects, from...
- ...Unit Manager to take on the role as Nursing Services Coordinator to lead and coordinate nursing services at our acute rehabilitation centre in Durban. POSITION INFO: This role is key to ensuring high-quality patient care, efficient resource management, and...
- ...party enterprise systems (e.g., ERP, CRM, payment gateways, identity providers). Collaborate with cross-functional teams including QA, DevOps, business analysts, and product owners. Participate in system architecture reviews, technical planning, and continuous...