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- ...months to 1 year telesales experience (non-negotiable) ~ Strong command of the English language (spoken and written) ~ Previous call centre experience advantageous ~ Target-driven mindset with a passion for sales What We’re Looking For: Confident...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...About the Role You'll be working as part of a dynamic incident response team, handling: Home emergency calls requiring instant remedy and coordination Property damage claims that may escalate to full insurance claims Customer support throughout the initial...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
- Automotive Call Centre AgentSalary Market Related Bramley, GPA well-established company within the Automotive Industry, based in Bramley, is seeking a motivated and customer-focused Call Centre Agent to join their team. This role is ideal for an individual with strong communication...
- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
- ...Our strategic intent and brand promise of growing together is reflected in our updated corporate identity.Main Purpose The Call Centre Agent will play a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers...
- Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise...
R 24,000 - 32,000 per month
...Key Responsibilities Oversee and manage call centre operations, including multiple teams and Team Leaders Drive performance against KPIs, including collections targets, service levels, and productivity Implement and monitor performance management frameworks, coaching...- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance in order to meet business goals...
- ...Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates 24/7/365 Responsibilities: Breakdowns Drivers will lock calls for any breakdowns or mechanical problems on the truck or...
- ...System and OHS Management System requirements. Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to...
- ...Our client in the Logistics Industry, based in Bellville Cape Town; is currently looking to employ an experienced Call Centre Marketers and Liaison Personnel to their team. An awesome career opportunity awaits. Requirements: ~24 years experience in a call centre...
- ...or by visiting the various dealers countrywide Sales & service centres are available country wide in the major provinces - please refer... ...written with customers and retailers Solving customer education calls by providing technical product knowledge by performing 'First-...
- Vacancy: CUSTOMER SERVICE / CALL CENTREArea: Nelspruit, MpumalangaRequirements:Assist customers telephonicallyAssist and resolve client queriesFollow up on complaints Capturing vouchersMonth end stats for managerPurchase orders Follow up on invoicesAssist clients with...
- Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and the perception of the brand in the market by ensuring a consistent high...
R 14,000 - 18,000 per month
...Key Responsibilities Lead, manage, and motivate a team of call centre agents to achieve KPIs and performance targets Monitor team performance, productivity, and service levels Provide ongoing coaching, mentoring, and performance management Handle escalations...- ...the Johannesburg Stock Exchange (JSE) since 1964.What will you do? Santam Travel Insurance has a position available for a Call Centre Agent who will be based in (Illovo). What will make you successful in this role? The successful candidate will be required...
- Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.Job Description Achieve contracted service level agreements: By being available to cardholders...
- ...Development Zalisa Foresight Practices Triopticon Yellow Zebra Optical Spectacular ShopfittersJob Advert Summary The Call Centre Consultant I will handle inbound and/or outbound customer interactions, providing accurate information, resolving queries, and...
- ...globe enabling both consumers and business to gain competitive advantage! We are looking for an energetic and experienced Contact Centre Manager to join our Services teams. The Detail: As a Contact Centre Manager at the Ignition Group, you will be responsible...
- ...client's product/s. Good understanding of, and ability to apply applicable laws, rules and regulations; Adherence to prescribed call scripts; Updating debtors' information; Knowledge and understanding of the importance of the protection of personal...
- To contribute to Bayport Financial Services growth and profitability through the provision of quality customer service and sales in respect of all Bayport products; including the understanding of customer needs, the communication of product features and benefits and the...
- ...Main Objectives: Receive inbound calls and respond to customer complaints. To contact current and potential customers from the formal... ...experience working on excel 1-2 years exposure to the Call Centre/Telesales Skills and Competencies Other Requirements:...
- Call Centre Agents | UAE | Luxury Casino Resort We are seeking the best of the best CALL CENTRE AGENTS to join the inaugural guest communications team for the UAEs first-ever integrated casino resort. This is a career-defining opportunity to serve as the premier digital...