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- ...Job description: Answering distress calls from drivers experiencing breakdowns Gathering essential detail: location,m vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g. stranded on the highway) Dsipatching breakdown...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- Call Centre Team Leader (Media and Printing) Location: Pretoria Our client in the Media and Printing industry has an opening for a team leader in their call centre department. They offer an exciting opportunity to be part of a company that has cutting edge technology...
- Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities • To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses...
- ...and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback &...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...comply with the corporate governance standards in the countries in which we operate.Job Advert Summary We are looking for a call centre agent to coordinate and diagnose the process flow of the IT support function within the organization by escalating calls logged...
- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
- Job Description: As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum Qualifications...
- ...The Call Centre Manager is responsible for the overall leadership, performance, and strategic management of the MSXI Contact Centre. The role ensures the delivery of exceptional customer experiences, achievement of operational KPIs, client satisfaction, and continuous...
- Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise...
R 6,995 per month
...Sales Call Centre Agents Insurance Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria. Should you meet the above requirements, please email your CV to *****@*****.co.za with copy of ID, qualifications...- ...Key Responsibilities Monitor and evaluate inbound and outbound calls for quality and compliance Assess calls against internal... ...conduct Requirements Minimum 3 years’ experience in a call centre QA, coaching, senior agent, or team leader role Strong listening...
- ...bases at Lanseria, Cape Town and Durban.Description Receive calls from customers / passengers; Deal with problems such as delays... ...(Essential); Minimum of 1 to 4 Years experience in a Call Centre Environment (Essential); Travel or relevant qualification (Advantageous...
R 20,000 per month
...Job Overview We are seeking a motivated and energetic Call Centre Agent to handle inbound and outbound customer calls in a fully remote environment. This is a great opportunity for someone who enjoys helping people and thrives in a structured, target-driven setting....R 15,000 - 18,000 per month
Job title:Insurance Call Centre Sales Agent (Cape Town) Job Description: As a Sales Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's...- Description: We are seeking a highly motivated and energetic Telemarketing/Call Centre Agent to join our dynamic team. The ideal candidate will have excellent communication skills and the ability to thrive in a fast-paced, results-driven environment. If you enjoy interacting...
- Call Center Agents required to sell Cartridges and Chemicals earning a Basic of R5000 - R8000 plus commission and weekly incentives. Please send your CV's.
- ...sure that equal opportunities and economic empowerment form the backbone of our human resource practices.Job Purpose: The Call Centre Operations Specialist is a functional subject matter expert responsible for driving operational excellence across the Contact Centre...
- ...Job Purpose: The Call Centre Operations Specialist is a functional subject matter expert responsible for driving operational excellence across the Contact Centre. The role focuses on defining, optimising, and embedding best-practice processes, performance standards, and...
R 25,000 per month
...Job Overview We are seeking a motivated and professional Call Centre Agent to manage inbound and outbound customer calls in a fully remote environment. This role is ideal for an experienced call centre professional who is confident on the phone, meets targets consistently...- ...Call Centre Agent/ Advisor (Insurance and Financial) Location: Irene, Centurion Salary: R4000 to R6000 + incentives Our client in the Insurance and Financial industry is looking for a Call Centre Agent/ Advisor to contribute towards the organizational growth by...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
- ...Planning, organisation and control of staff The Sales Contact Centre Manager is responsible for leading and managing a highâÃÂÃ... ...quality standards and scripts Partner with QA teams to monitor call quality and complaint trends Drive a customerâÃÂÃÂ...
R 7,484 - 8,484 per month
Call Centre Agent: Direct Marketing Location: Pretoria Salary: R7484 to R8484 p.m Our client in the insurance industry is looking for Call Centre Agents to do direct marketing. Responsibilities: 1. Market products and achieve sales target (TCF) • Sell policies...- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- ...businesses Proven time management and relationship skills required Driven and self-aware Qualification/s: Matric 3-5 Years Call Centre experience 3 years minimum in a Highly Functioning Customer Service Environment Retail or Financial Advisory experience with...
- ...Our client in the Insurance industry is seeking a Manager: IL Client Servicing Call Centre to join their team. A rewarding and challenging career opportunity for an individual with proven supervisory and problem solving skills exists in the Call Centre Department and...