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- Call Center Agent | International US CampaignLocation: Cape Town, LansdowneHours: 16:00 23:00 (Monday Friday)Job Type: Full-time, Permanent (subject to probationary period)Are you an experienced Call Centre professional with a hunger for sales? We are urgently seeking...
- ...We are seeking a detail-oriented and proactive Call Coordinator with 13 years of experience in IT Service Desk, Helpdesk, or call coordination environments. The ideal candidate will be responsible for effective call management, ensuring accurate logging, tracking, and...
- ...renowned international company specialising in customer value optimisation, travel solutions, and premium membership services is seeking a Call Claims Handler to join its dynamic Claims Department in Cape Town. This is an exciting opportunity to be part of a fast-paced,...
- ...Key Duties: Answer and manage incoming calls Log and track maintenance issues Assign and escalate faults to the team Follow up to ensure jobs are completed Keep accurate records and reports Monitor staff attendance and report absenteeism Assist with...
- ...6 months to 1 year telesales experience (non-negotiable) ~ Strong command of the English language (spoken and written) ~ Previous call centre experience advantageous ~ Target-driven mindset with a passion for sales What We’re Looking For: Confident communicators...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt)...
- ...About the Role You'll be working as part of a dynamic incident response team, handling: Home emergency calls requiring instant remedy and coordination Property damage claims that may escalate to full insurance claims Customer support throughout the initial...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- Call Centre Agents / Customer Care Agents Needed UrgentlyNo Experience requiredWhatsApp.key roles will include the followingTake customer calls and provide accurate, satisfactory answers to their queries and concerns- De-escalate situations involving dissatisfied customers...
- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
- ...We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...multitask and work under pressure. Attention to detail. Teamwork and adaptability. Key Responsibilities Answer incoming calls and respond to customer inquiries. Make outbound calls (sales, follow-ups, surveys, or collections). Resolve customer...
- ...testing software ensures that candidates can do what they say. Provide admin and operational support to the maintenance team. Handle calls, log faults, and coordinate with technicians to ensure quick resolution. Hours: Mon-Fri, 07:00 - 16:00 Key Duties:...
- Automotive Call Centre AgentSalary Market Related Bramley, GPA well-established company within the Automotive Industry, based in Bramley, is seeking a motivated and customer-focused Call Centre Agent to join their team. This role is ideal for an individual with strong...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
- Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter...
- ...Main Purpose ~ The Call Centre Agent will play a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers from the formal or informal trade by telephone to solicit sales orders. Attend to customer queries and...
- Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise...
R 24,000 - 32,000 per month
...Key Responsibilities Oversee and manage call centre operations, including multiple teams and Team Leaders Drive performance against KPIs, including collections targets, service levels, and productivity Implement and monitor performance management frameworks,...- Vacancy: CUSTOMER SERVICE / CALL CENTREArea: Nelspruit, MpumalangaRequirements:Assist customers telephonicallyAssist and resolve client queriesFollow up on complaints Capturing vouchersMonth end stats for managerPurchase orders Follow up on invoicesAssist clients with...
- We are looking to fill the call centre vacancies in our Pietermaritzburg branch. do you possess the followingTarget and goal drivenWork well under pressureHungry for successSelf DisciplineTeam PlayerConfident, professional and diligent.
- ...WE’RE HIRING: CALL CENTRE AGENTS Location: Woodstock, Cape Town Salary: Basic + Commission (Great earning potential!) Transport: Provided What We’re Looking For: Call centre experience 3–6 months UK sales experience (advantage but not essential) 9–1...
- ...SEEKING FLUENT SWEDISH SPEAKING CALL CENTRE AGENTS On-site, Foreshore, Cape Town We are looking for Swedish speaking call centre agents fluent in speaking, reading and writing. You will be required to respond to phone calls, webchat/email queries from international...
- ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance in order to meet business goals...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune...
- ...About Us We are on the lookout for an enthusiastic and skilled Call Order Cook to join our team! If you are passionate about creating quality dishes, thrive in a fast-paced environment, and to prepare and cook meals based on call orders, ensuring high standards of...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...