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- ...SUMMARY: A Call Planner builds effective working relationships with a variety of stakeholders and operate well within a team environment. The individual displays strong orientation towards ensuring client satisfaction and service delivery in meeting SLA’s and assigning...
IT Naledi Solutions
Cape Town, Western Cape10 days ago - ...SUMMARY: - POSITION INFO: Key responsibilities: Conduct outbound cold calls to prospective clients across target markets. Identify decision-makers and gather key information to qualify leads. Engage prospects in meaningful conversations to generate...
Daisy Business Solutions
Pretoria, Gauteng3 days ago - ...SUMMARY: - POSITION INFO: We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems...
Rivingo Trading Pty Ltd
Cape Town, Western Cape6 days ago - ...SUMMARY: We are seeking a Call Centre Agent / Driver for a permanent role based in Parktown North, Gauteng POSITION INFO: Applicants are required to meet the following criteria: Grade 12 with a proven track record in debt collections and at least...
Sheldon Recruitment and Selection
Johannesburg, Gauteng16 days ago - SUMMARY: - POSITION INFO: ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance...
Rivingo Trading Pty Ltd
Kempton Park, Gautenga month ago - ...SUMMARY: Calling all Collections Supervisors! POSITION INFO: My client a leading and well-known company based in Cape town requires the services of a Call Centre / Collections Supervisor as soon as possible. Main function of this position is to maximise...
Prosperity Placements
Cape Town, Western Cape1 day ago - ...a professional and timely manner. Inform prospective students of application and registration deadlines. Conduct confirmation calls and reschedule appointments where required. Maintain accurate activity records on the internal system. Support the achievement...
- ...renowned international company specialising in customer value optimisation, travel solutions, and premium membership services is seeking a Call Claims Handler to join its dynamic Claims Department in Cape Town. This is an exciting opportunity to be part of a fast-paced,...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt)...
- ...Job Purpose The Call Centre Manager will lead and oversee the call centres sales operations with the goal of driving business growth and customer engagement. The role is responsible for managing a team of sales consultants to achieve sales targets, improve lead conversion...
- Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
- ...criminal history ROLES AND RESPONSIBILITIES: Engage with clients and/or intermediaries through various servicing channels (inbound calls, emails, walk-in interactions etc.) in a professional manner to resolve all client queries within the Service Level Agreement and...
- ...limited to: • Pricing checks • Ordering and variance follow up on exceptions and outstanding orders • Tele-sales and promotional calls to upsell • Returns minimization • Identifying in-store merchandising issues and reporting this to the manager • Keeping...
- We Are Hiring | 12-Month Learnership Opportunity ?Call Centre Agent Debt CollectionSA Business School is proud to offer an exciting 12-month accredited learnership programme designed specifically for young South Africans living with disabilities who are ready to launch...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- Call Centre Agents needed for an IT Software Development companyCore Responsibilities - Customer Interaction - Answer inbound calls and respond to inquiries. - Make outbound calls to generate leads or follow up with prospects. - Provide accurate information about products...
- ...Call Centre Agent - Customer Care Seniority Level: 2-5 years Type: Permanent Job Summary: As a Call Centre Agent, you will be the first point of contact for our customers, providing exceptional support and assistance with their inquiries and issues. This role...
- ...Main Objectives: Receive inbound calls and respond to customer complaints. To contact current and potential customers from the formal or informal trade by telephone to solicit sales orders. Attend to customer queries and complaints. Key Responsibilities: Follow...
R 6,000 - 20,000 per month
...Work-From-Home Call Centre Agent Lead Generation – Insurance Product- ACA PTY LTD | Uncapped Commission Who we are Fast-growing insurance lead-gen team hiring self-starters to book quality appointments/leads for our advisors. No selling — you spark interest...- Responsibilities • Accurately enter and update data into internal systems, spreadsheets, or databases • Review and verify data for completeness, accuracy, and formatting • Maintain digital records and organize information for easy access • Communicate with team...
- ...management of the teams in the centre. The role requires strong relationship building and team management skills as well as knowledge of call centre management. Key Outcomes The following outcomes will be expected to be achieved by the Client Services Manager:...
- ...Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling) Source leads from various databases. Work closely with financial advisors and their teams. Schedule appointments based on...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services...
- ...ambitious? Willing to put in the extra effort to advance within the company? This is the opportunity you have been waiting for. As the Call Logger, you will provide telephonic assistance to clients regarding the Arch Retail system, with a focus on software related issues....
- The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! We are looking for an energetic and experienced Contact Centre...
- ...We're Hiring: Call Centre Manager Are you an experienced call centre or service desk leader who thrives in a fast‑paced, customer‑centric environment? We are looking for a dynamic Call Centre Manager to oversee our multi‑location support operations and lead a...
