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- ...INFO: Location: La Mercy Industry: Manufacturing & Engineering | IoT & Telematics | Renewable Energy | Distribution The Call Centre Manager will be responsible for leading and managing a technical sales call centre, ensuring optimal team performance, sales...
Pronel Personnel
Durban, KwaZulu-Natal16 days ago - ...SUMMARY: A leading commercial services provider is seeking an experienced and driven Commercial Emergency Call Centre Team Leader to manage and support a high-performing, 24/7 operations team. This role is ideal for a candidate with a solid background in trucking...
Sydsen
Sandton, Gauteng28 days ago - ...SUMMARY: A senior leadership opportunity exists for an experienced Head of Sales to lead a large-scale outbound call centre operation and drive measurable commercial performance. POSITION INFO: This role suits a proven operational sales leader who has successfully...
Pollock & Associates
Bryanston, Sandton7 days ago - ...SUMMARY: A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR POSITION INFO: Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns...
Reinhardt Transport Group
Nigel, Gauteng22 days ago - SUMMARY: - POSITION INFO: ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance...
Rivingo Trading Pty Ltd
Kempton Park, Gauteng8 days ago - ...SUMMARY: - POSITION INFO: ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre...
Datafin IT Recruitment
Johannesburg, Gautenga month ago - ...SUMMARY: DEBT COLLECTION CALL CENTRE / BRANCH MANAGER Cape Town (Durbanville): My client, a well-established company specialising in debt-recovery solutions, is seeking a highly experienced Call Centre / Branch Manager to lead its Cape Town operations. This...
Helderberg Personnel CC
Cape Town, Western Cape13 days ago - ...One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative...
Isilumko Staffing (JHB)
Kempton Park, Gauteng26 days ago R 15,000 - 18,000 per month
...inbound enquiries and reactivating past leads to book appointments with Travel Specialists. POSITION INFO: Appointment Setter / Call Handler Join a leading LGBTQ+ luxury travel brand supporting US-based clients from South Africa Remote (South Africa) | R15,00...The Legends Agency
Cape Town, Western Capemore than 2 months ago- SUMMARY: - POSITION INFO: Core Job Responsibilities Gather and Document Requirements: Interview stakeholders to understand current telephony processes, identify pain points, and define needs for new or improved systems (e.g., PBX, IVR, ACD, CRM integration...
PM Connection
Cape Town, Western Capea month ago - ...renowned international company specialising in customer value optimisation, travel solutions, and premium membership services is seeking a Call Claims Handler to join its dynamic Claims Department in Cape Town. This is an exciting opportunity to be part of a fast-paced,...
- ...What You’ll Do Answer incoming calls and respond to customer queries in a professional manner Make outbound calls to follow up on leads or payments (where required) Maintain accurate records of all customer interactions Meet and exceed daily/weekly KPIs (e.g...
- ...Call Centre Agents (6-Month Contract with Possible Extension) ? Location: Johannesburg My client is looking for Call Centre Agents to join their team on a six-month contract , with the possibility of going permanent based on performance. Responsibilities:...
- ...About the Role You'll be working as part of a dynamic incident response team, handling: Home emergency calls requiring instant remedy and coordination Property damage claims that may escalate to full insurance claims Customer support throughout the initial...
- PURPPOSE OF JOB: To generate qualified leads and schedule discovery meetings for the sales team through outbound prospecting efforts across multiple industries including security, logistics, HR, and fleet manufacturing. The BDR role is essential to pipeline development...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt)...
- We are looking to employ a call centre sales person. (Outbound)Experience: Basic sales experience. Preferably in the financial industry.Area: Kyalami Salary and commission based.
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...Key Responsibilities: Handle calls and customer interactions with professionalism and empathy. Manage and update CRM systems accurately. Provide administrative support to the UK operations team. Multitask effectively in a fast-paced environment. Deliver...
- Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...Answering distress calls from drivers experiencing vehicle breakdowns. Gathering essential details: location, vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g., stranded on a highway). Dispatching breakdown technicians...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- Job Title: Call Centre AgentJob Description:As a Call Centre Agent, you will be responsible for promoting and selling Life and Funeral cover products to potential clients over the phone.Your primary duties will include:- Engaging with prospective customers via telephone...
- ...We are looking for motivated, self driven, go getters that are able to work in a customer/client care industry. Your task is to call on our clients base and build on the existing relationships. You need to be mature, well spoken and goal driven to retain out client...
R 6,000 - 8,000 per month
JER31 is looking for hungry, energetic, and motivated individuals to join its growing and dynamic Call Centre in Cape Town CBD.Duties and ResponsibilitiesPrevious call centre experience with ReferencesDebt collection experience is advantageous.Strong communication and...- ...youll be responsible for driving new business and turning leads into first time depositor clientsProactively contacting new leads via calls, emails, and messaging platformsGuiding clients through account registration and fundingConsistently following up on unconverted...
