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- ...We are seeking a detail-oriented and proactive Call Coordinator with 13 years of experience in IT Service Desk, Helpdesk, or call coordination environments. The ideal candidate will be responsible for effective call management, ensuring accurate logging, tracking, and...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...renowned international company specialising in customer value optimisation, travel solutions, and premium membership services is seeking a Call Claims Handler to join its dynamic Claims Department in Cape Town. This is an exciting opportunity to be part of a fast-paced,...
- ...Key Duties: Answer and manage incoming calls Log and track maintenance issues Assign and escalate faults to the team Follow up to ensure jobs are completed Keep accurate records and reports Monitor staff attendance and report absenteeism Assist with...
- ...6 months to 1 year telesales experience (non-negotiable) ~ Strong command of the English language (spoken and written) ~ Previous call centre experience advantageous ~ Target-driven mindset with a passion for sales What We’re Looking For: Confident communicators...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt)...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The...
- ...testing software ensures that candidates can do what they say. Provide admin and operational support to the maintenance team. Handle calls, log faults, and coordinate with technicians to ensure quick resolution. Hours: Mon-Fri, 07:00 - 16:00 Key Duties:...
- ...internationally with our specialist outsourced recruitment and management services. Our client, based in Sunninghill, is seeking a Call Centre Agent to manage inbound and/or outbound customer interactions. The successful candidate will provide support, resolve queries...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
- Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter...
- We are looking to fill the call centre vacancies in our Pietermaritzburg branch. do you possess the followingTarget and goal drivenWork well under pressureHungry for successSelf DisciplineTeam PlayerConfident, professional and diligent.
- .... Our strategic intent and brand promise of growing together is reflected in our updated corporate identity.Main Purpose The Call Centre Agent will play a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential...
- Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise...
- ...WE’RE HIRING: CALL CENTRE AGENTS Location: Woodstock, Cape Town Salary: Basic + Commission (Great earning potential!) Transport: Provided What We’re Looking For: Call centre experience 3–6 months UK sales experience (advantage but not essential) 9–1...
- ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance in order to meet business goals...
- ...SEEKING FLUENT SWEDISH SPEAKING CALL CENTRE AGENTS On-site, Foreshore, Cape Town We are looking for Swedish speaking call centre agents fluent in speaking, reading and writing. You will be required to respond to phone calls, webchat/email queries from international...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- ...in the ever-expanding online marketing industry. Invest in your future! Apply TODAY to secure your interview. Requirements: Call Center Experience 1 year preferred Clear ITC and criminal record (essential) Mininimum 6 months’ outbound sales experience (...
- Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...About Us We are on the lookout for an enthusiastic and skilled Call Order Cook to join our team! If you are passionate about creating quality dishes, thrive in a fast-paced environment, and to prepare and cook meals based on call orders, ensuring high standards of...
- ...System and OHS Management System requirements. Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to...
- ...Description KEY RESPONSIBILITIES: Liaising telephonically/written with customers and retailers Solving customer education calls by providing technical product knowledge by performing 'First-line support' Ensuring service targets are met - KPI's Daily...
- ...Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates 24/7/365 Responsibilities: Breakdowns Drivers will lock calls for any breakdowns or mechanical problems on the truck or...
- ...Our client in the Logistics Industry, based in Bellville Cape Town; is currently looking to employ an experienced Call Centre Marketers and Liaison Personnel to their team. An awesome career opportunity awaits. Requirements: ~24 years experience in a call centre...
- ...About Us We are recruiting for a Call Order Cook to join our team. In this role, you will perform general cooking duties using standardized recipes and perform other preparation and sanitation duties as required. Meal preparations and providing assistance to the Chef...