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- ...opportunities arise as well! Skills required: Matric / Grade 12 (required) Certificate / Diploma (advantageous) Minimum 6 months Call Centre / BPO experience / Customer Service Experience in Voice / Chat / Email / Social Media Native level / fluency in English (...
- We are looking for professional enthusiastic, motivated, and exceptional outbound sales agents with Telecoms sales experience to join our dynamic team in Krugersdorp. Key responsibilities will be telephonic sales, the ideal candidate must be target driven, have great communication...
- ...support. With a focus on reliability and efficiency, they are expanding their footprint in the local market. Job Overview The Call Centre Agent will be responsible for coordinating breakdown responses, maintaining service schedules, and following up on customer...
- ...country. Key Responsibilities: Manage and lead a team of call centre agents and team leaders across multiple shifts. Drive... ...productivity, KPIs, and agent performance. Ensure continuous training, coaching, and development of staff. Collaborate with IT, medical...
- ...Vodacom. Infinity Services Partner Company is looking for a Call Centre Trainer - Retentions. The role involves leading a team of agents... ...Provide regular feedback and coaching to agents. Identify training needs and support skill development. Participate in...
- Handle inbound and outbound calls like a pro- quick,efficient and always on point Follow dynamic communication scripts while adding your... ...the extra mile Keep records of all conversations in our call centre database in a comprehensible way Keep accurate records of all interactions...
- ...Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Call Centre Supervisor: Retentions Lead a team of team leaders to ensure comprehensive customer resolution and boost sales through service....
- Call Centre Agent : Collections/Recovery Purpose of Role To provide excellent customer services within the automotive banking industry, by recovering and maintaining accurate records, provide exceptional services and resolve discrepancies in accounts. Knowledge...
- ...when you need help the most.Learning & Development Conduct training needs analysis Develop, compile and maintain training manuals... ...Training / similar role within financial services industry & Call Centre environment (Desirable). Instructional Design experience and...
- ~ Deliver theoretical and practical firearm training sessions. ~ Manage training administration and maintain accurate training records. ~ Facilitate training programs accredited by SAPFTC, SASSETA, PSIRA, and in-house courses. ~ Promote discipline and professionalism...
- ...customer communication. Educational and Experience Requirements : -Minimum 2 years of Supervisor experience in customer service, call center, or a related field preferred. -Completion of secondary education preferred (e.g., high school diploma or equivalent)....
- ...Developing and implementing comprehensive security training programs for employees to ensure adherence to company policies and procedures; Assessing training needs and identifying gaps in security knowledge and skills; Designing and delivering engaging and interactive...
- Non-negotiables: Local citizens Travel & Tourism Diploma Relevant Tourism experience Minimum two years Contact Centre Experience within travel and tourism industry Excellent command of the English language both written and spoken Strong background in...
- ...Additional college coursework or relevant certifications in customer service or communication are a plus but not required. -1-2 years of experience in customer service, call center, or a related field preferred. -German Language proficiency: C1-C2 level required....
- PURPOSE OF THE ROLE The role is required to oversee equipment maintenance, inventory, customer service, contractor management and employee management. Your versatility will be your greatest asset as you deliver mission-critical support and empower our clients to harness...
- ...RESPONSIBILITIES Customer Relationships Development Make calls by telephone to customers to offer new products to existing client... ..., external regulations which is facilitated by the online training system and tracked by a formal assessment. Sales Opportunities...
- ...OBJECTIVES Main function of the Job # Data Centre Management Comply to working methods ensuring all SLA and MSA’s are achieved Management of data centre cabling infrastructure to provide a cost effective and concurrently maintainable system supporting 99.9...
- PURPOSE OF THE JOB To monitor and drive the performance of the team so that operational plans and KPI’s of the DC are met whilst at the same time promoting the culture of Sikhula KunYe. KEY RESPONSIBILITIES ~ Monitors headcount and provides input into daily labour...
- ...promotions and visual merchandising displays. Store Security: Safeguard store security and prioritize the well-being of staff. Training and Development: Ensure category specialists are fully trained and equipped to excel in their roles. Achieve Sales Targets:...
- ...cash exposure to prevent robberies and burglaries. Track cash flow between POS and the safe. People Management: Provide training on internal controls and educate staff on store risks. Offer coaching and guidance to maximize efficiency and ensure compliance...
- Store Supervisor- Golden Walk Shopping Centre (Gauteng) 2025/07/15 Reference Number HCH-3049 Description The ideal candidate will... ...between POS and the safe. ~People Management: ~Provide training on internal controls and educate staff on store risks. ~Offer...
- Showroom Manager- Key West Shopping Centre (Gauteng) 2025/07/18 Reference Number HCH-3045 Description The ideal candidate for this... ...store security and prioritize the well-being of staff. ~Training and Development:Ensure category specialists are fully trained and...
- MAIN FUNCTIONS OF THE JOB INCLUDE Client Engagement Enhances the client experience by providing exceptionally high services, by acting as the first point of contact between clients and the bank. Requires strong interpersonal and communication skills to communicate...
- ...OBJECTIVES Main function of the Job Monitoring and maintenance of all Data Centre critical infrastructure Performing planned / preventative / predictive maintenance of all infrastructure Fault detection of critical infrastructure Switching and isolation of...
- ...Purpose of the role The Data Centre technician (electrical technician) provides a range of services which revolves around day to day operations and maintenance of the Data Centre facility, including, but not limited to, equipment and processes, ensuring effective and...
- Make outbound calls to potential clients. Promote products/services. Meet daily and weekly targets. Strong communication skills,Positive attitude and eagerness to learn! Target-driven and self-motivated. Fluent in English AND Afrikaans. Full training will be provided!!
Moneyquip
Gautenga month ago - ...Purpose of the role The Data Centre technician (HVAC) provides a range of services which revolves around day to day operations and maintenance of the Data Centre facility, including, but not limited to, equipment and processes, ensuring effective and efficient operation...
- ...customer concerns promptly and effectively. Design and deliver training programs to enhance product knowledge, sales skills, and... ...Experience in leading and managing high-performing sales teams in a call centre environment. Ability to motivate and inspire a team to...
- ...Job Summary: To effectively manage subordinates within the Call Centre by ensuring that they deliver a service to customers that is... ...Management o Career path planning o On-the-job training, coaching & mentoring • Set objectives and communicate standards...
- ...Customer Retentions Consultant Handle calls from customers considering cancellations... ...product knowledge and sales techniques through training and feedback. Service Delivery &... ...complex Work Environment Call Centre Setting: Work in a dynamic call center environment...
