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- ...Our client is seeking a highly organised and customer-focused Call Centre Operator to serve as the primary liaison between the company and its customers, including service station operators. This role operates in a fast-paced, high-volume environment and is critical in...
- ...Provide professional customer service in line with compliance contact centre standards Resolve and administer compliance-related queries... ...Experience Required Applicants must have: Minimum 1 year call centre or contact centre experience Experience handling...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
R 5,000 per month
...Call Centre Agents Needed Area - Bellville Salary - R5000 a month plus commission Start Date - 1 August 2026 Training is provided Looking to hire 10 telesales agents with at least 1year call centre experience. Candidates must have Matric, good telephone...- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
R 25,000 per month
...Job Overview We are seeking a motivated and experienced Call Centre Agent to support a UK-based employer in delivering excellent customer service over the phone and via digital channels. This role is ideal for a South African professional who is organised, proactive...- ...Key Responsibilities: Handle calls and customer interactions with professionalism and empathy. Manage and update CRM systems accurately... ...(both written and spoken). Previous experience in a call centre or administrative environment. Strong multitasking and...
- Automotive Call Centre AgentSalary Market Related Bramley, GPA well-established company within the Automotive Industry, based in Bramley, is seeking a motivated and customer-focused Call Centre Agent to join their team. This role is ideal for an individual with strong communication...
R 35,000 per month
...Job Overview We are seeking a motivated and experienced Call Centre Manager to support a UK-based employer in leading and optimising... ...quality standards are met Handle workforce planning, scheduling, training coordination, and team performance reviews Communicate...- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customers...
- A small start up call centre is looking for an experienced vibrant call centre agents. They must eloquent and fluent in English They must be join us to dial a UK PCP Claims Campaign and be available immediately Please send your resume/CV
- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...Service Level Goals o Quality Goals Guiding, coaching, training and equipping agents with all competencies to reach meet...
- ...We are seeking a call centre operator who has excellent verbal and written communication skills to manage member, staff and public queries through various channels, follow up payments, respond to social media comments and conduct a series of administrative functions....
R 8,500 per month
...providing you with opportunities to learn and build your knowledge and skills base for future career development. Department: ~ Call Centre - Customer Service Requirements Skills and Competencies Assertive and adapts well to the business environment...- ...Comply with governance in terms of legislative and audit requirements. Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system. Report on...
- Location: 17 Old Paarl Rd, 10C Old Dutch Square, Bellville Salary: R7,000 basic + commission Requirements: Min 1 year debt review closing experience Strong communication & closing skills Target-driven Please send your resume/CV
- ...Our strategic intent and brand promise of growing together is reflected in our updated corporate identity.Main Purpose The Call Centre Agent will play a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers...
- ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance in order to meet business goals...
- ...to agents, track performance trends, and collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines,...
- ...environment Core Responsibilities: Receive and handle incoming calls on the emergency switch board and radio communication.... ...linked direct alarm systems and surveillance systems within the centre in a professional and efficient manner. Perform critical incident...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service... ...scheduling and continuous process improvement. Coordinate training on new or revised information relating to services, products...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...quality, sales, attrition, absence etc. • Manages team meetings and participate in operations/client leadership meetings & conference calls • Escalation Management: Responsible for investigating and responding on client escalations timely and effectively • Governance...
- ...System and OHS Management System requirements. Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to...
- ...of Hollard . We are looking to recruit an experienced Sales Call Centre Supervisor, who is highly detail-orientated, structed and... ..., manage the sales call centre team, this includes coaching , training , tracking and evaluating the CC sales team performance to meet...
- ...Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates 24/7/365 Responsibilities: Breakdowns Drivers will lock calls for any breakdowns or mechanical problems on the truck or...
R 7,500 per month
...Key Responsibilities Handle high-volume inbound and outbound calls on arrears/foreclosure and legal recovery matters Engage... ...Matric / Grade 12 (essential) ~1–2 years collections or call centre experience (foreclosure/legal collections preferred) ~ Advantage...- Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and the perception of the brand in the market by ensuring a consistent high...
- Vacancy: CUSTOMER SERVICE / CALL CENTREArea: Nelspruit, MpumalangaRequirements:Assist customers telephonicallyAssist and resolve client queriesFollow up on complaints Capturing vouchersMonth end stats for managerPurchase orders Follow up on invoicesAssist clients with...
- ...experience Experience in handling complaints and resolving queries Collections experience will be advantageous Education Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required) End Date: April 24, 2026