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- ...SUMMARY: We are seeking a Call Centre Agent / Driver for a permanent role based in Parktown North, Gauteng POSITION INFO: Applicants are required to meet the following criteria: Grade 12 with a proven track record in debt collections and at least...
Sheldon Recruitment and Selection
Johannesburg, Gauteng16 days ago - SUMMARY: - POSITION INFO: ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance...
Rivingo Trading Pty Ltd
Kempton Park, Gautenga month ago - ...market. Overall Purpose of the Job: We are looking for a dynamic Training Specialist to develop and deliver high-impact training... ...Qualification Listener (software) experience - advantageous Call Centre experience - advantageous Security or Operations management...
- ...SUMMARY: Calling all Collections Supervisors! POSITION INFO: My client a leading... ...town requires the services of a Call Centre / Collections Supervisor as soon as possible... ...focusses on coaching, mentoring & training the Collection Agents and monitoring their...
Prosperity Placements
Cape Town, Western Cape1 day ago - ...a professional and timely manner. Inform prospective students of application and registration deadlines. Conduct confirmation calls and reschedule appointments where required. Maintain accurate activity records on the internal system. Support the achievement...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- Company and Job Description: The Training Centre Manager will lead strategic direction, maintain industry-aligned training standards, and create an environment that supports the development of skilled technical professionals. Key Responsibilities: Develop and manage...
- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...Service Level Goals o Quality Goals Guiding, coaching, training and equipping agents with all competencies to reach meet...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customers...
- We Are Hiring | 12-Month Learnership Opportunity ?Call Centre Agent Debt CollectionSA Business School is proud to offer an exciting 12-month... ...the call centre industry.This programme combines structured training with real workplace experience to prepare learners for long-...
- ...We're Hiring: Call Centre Manager Are you an experienced call centre or service desk leader who thrives in a fast‑paced, customer‑... ...also lead workforce planning, leave and attendance management, training, and succession planning while collaborating closely with technical...
- ...to agents, track performance trends, and collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines,...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service... ...scheduling and continuous process improvement. Coordinate training on new or revised information relating to services, products...
- ...day-to-day management of the teams in the centre. The role requires strong relationship... ...management skills as well as knowledge of call centre management. Key Outcomes... ...Management General people practices Training & Development Contracting with the...
- ...Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling) Source leads from various databases. Work closely with financial advisors and their teams. Schedule appointments based on...
- ...criminal history ROLES AND RESPONSIBILITIES: Engage with clients and/or intermediaries through various servicing channels (inbound calls, emails, walk-in interactions etc.) in a professional manner to resolve all client queries within the Service Level Agreement and...
- ...Main Objectives: Receive inbound calls and respond to customer complaints. To contact current and potential customers from the formal... ...experience working on excel 1-2 years exposure to the Call Centre/Telesales Skills and Competencies Other Requirements:...
R 6,000 - 20,000 per month
...Work-From-Home Call Centre Agent Lead Generation – Insurance Product- ACA PTY LTD | Uncapped Commission Who we are Fast-growing... ...objections, book leads/appointments Log results in simple CRM (we train) Hit daily targets & keep data tidy You MUST have...- Call Centre Agents needed for an IT Software Development companyCore Responsibilities - Customer Interaction - Answer inbound calls and respond to inquiries. - Make outbound calls to generate leads or follow up with prospects. - Provide accurate information about products...
- ...network of high-tech automated distribution centres, and employs more than 140,000 people. Purpose of the Job The purpose of Call Centre Supervisor role is to coordinate... ...actions. Support implementation of training and knowledge refreshers to maintain up-to...
- ...SUMMARY: A Call Planner builds effective working relationships with a variety of stakeholders and operate well within a team environment. The individual displays strong orientation towards ensuring client satisfaction and service delivery in meeting SLA’s and assigning...
IT Naledi Solutions
Cape Town, Western Cape10 days ago - ...Call Centre Agent - Customer Care Seniority Level: 2-5 years Type: Permanent Job Summary: As a Call Centre Agent, you will be the first point of contact for our customers, providing exceptional support and assistance with their inquiries and issues. This role...
- ...SUMMARY: - POSITION INFO: PURPOSE OF THE JOB The Centre Manager is responsible for the day-to-day management of the shopping... ...Conduct regular meetings and ensure staff are informed and trained Identify training needs and support development initiatives...
RecruitSmith (PTY) LTD
Cape Town, Western Cape16 days ago - ...POSITION INFO: We are searching for a polite, professional call center representative to work closely with other team members to... ...or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company...
Rivingo Trading Pty Ltd
Cape Town, Western Cape6 days ago - ...Exhilarate is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you... ...Commission from Sale One High earning potential Full Paid Training and Ongoing Support Growth and Promotion Opportunities Incentives
- ...consultants is not only highly knowledgeable but also deeply trained in their respective fields. This expertise empowers them to make... ...: Lead, coach, and motivate a team of emergency call centre agents Manage real-time operations in a high-volume, time-critical...
- ...environment Qualifications Qualification ~ Matric/Grade 12 Experience Required Minimum 12 month experience in a Contact Centre or in a Customer Service environment Experience of working in a regulated environment Fluent in written and spoken English...
- Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and the perception of the brand in the market by ensuring a consistent high...
- ...only highly knowledgeable but also deeply trained in their respective fields. This... ...Oversight: Handle inbound and outbound calls, emails, and chats from customers regarding... ...issues, escalating complex cases to the Call Centre Supervisor as needed. Follow up with...
