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- ...Key Responsibilities: Answer and manage customer calls efficiently Provide accurate information and support to clients Maintain... ...other departments as needed Requirements: Relevant call centre experience with strong references Clear criminal record Reside...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- About the Role:We are looking for a motivated Call Centre Agent to join our growing team. The ideal candidate has a clear, neutral speaking voice, is comfortable being on the phone for extended periods, and can navigate computer systems with ease.Requirements:-Clear, neutral...
- A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years’ experience in debt collection or credit control to lead their collections team. The ideal candidate will be a strong leader with proven experience in managing teams...
- ...Matric Working experience with iSqaured, CUBED, and ConnexONE Minimum 3 years of work experience in a Medical Aid Administrator Call Centre Managed care administration Pre-authorisations Case management support Medical claims processing ICD10 and/or CPT...
- We are looking for motivated and professional Call Centre Agents to join a team in Roodepoort. Requirements Minimum 2 years' experience in a call centre environment Excellent verbal and written communication skills Professional telephone etiquette Strong...
- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
- Key Responsibilities Branch Operations Management Oversee the day-to-day running of the branch to ensure operational efficiency and profitability. Implement and manage company standard operating procedures and departmental policies. Ensure compliance with company...
- ...years' experience in campaign or dialler management within a collections environment ~ Proven experience managing high-volume call centre operations and multiple portfolios ~ Experience working with debt management or recovery systems ~ Demonstrated success in improving...
R 25,000 - 30,000 per month
...Process Manager will be responsible for overseeing quality monitoring, customer experience, complaints resolution, and training governance across the call centre. This permanent, full-time role based in Durban focuses on standardising processes and uplifting service...- A position has arisen at our fast growing company for a young and dynamic sales agent.This is a new position and would suit someone willing to grow with the company. We are Musgrave based so would suit someone from Chatsworth or durban south area.We offer a basic plus generous...
- ...Online Apply by: 31 July 2026 Position summary Industry: Call Centre Industry Job category: Transport and Logistics Management... ...Achieve desirable monthly targets Provide on the job training Generate reports daily, weekly and monthly Minimum requirements...
- Well established Law Firm is seeking a junior candidate with a strong administrative foundation and an interest in legal processes, specifically within a recoveries environment. This role is ideal for someone with experience as a Litigation Secretary looking to grow...
- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...Service Level Goals o Quality Goals Guiding, coaching, training and equipping agents with all competencies to reach meet...
- ...The Outbound Call Centre Agent is responsible for proactively contacting potential customers to promote and sell insurance, financial,... ...professional conduct and a customer-centric approach. Participate in training, coaching, and development initiatives. Competencies and...
- ..., with at least 2 years focused on conversational AI or contact centre technology. ~ Proven track record of designing and deploying voice... ...of Zoho CRM integrations using Deluge and JavaScript in a call centre context. ~ Familiarity with AI automation tooling (n8n,...
- FINANCE CONSULTANT CALL CENTRE (Johannesburg South)We are seeking dynamic, well-spoken individuals to join our team in a Financial Services... ...(but not essential)No finance experience required Full training providedWhat We Offer:Basic Salary + INSENTIVE BONUSES & earn...
- ...Graduate Call Centre Agent: if you are a graduate and looking for work experience, then a call centre may just be the answer for you. In fact you will acquire a broad range of transferable skills, which will put you in good stead for your future in the business world....
- ...We are seeking a proactive Call Centre Agent to be the crucial link between our customers and our busy workshop. In this role, you will play a direct part in maintaining our company's image and ensuring the workshop operates at maximum capacity. You'll use your expert...
- ...Job Title: Bulk Recruiter – Call Centre (12-Month Contract) Location: Stellenbosch (On-site) Contract Duration: 12 Months Role Overview We are seeking an experienced Bulk Recruiter to support high-volume recruitment for a fast-paced call centre environment...
- ...000048/Tanya Date posted Tuesday, June 23, 2026 Location Johannesburg, South Africa Salary R 5 000 SUMMARY Call Centre Agent - Roodepoort, Constantia Kloof POSITION INFO We are looking for motivated and professional Call Centre Agents to join...
- Want to Join our Dynamic Award Winning Call Centre Team? We are an insurance broker whose main focus is AVBOB funeral cover. We provide agents with fresh leads daily. We do not do ANY cold calling. All our clients applied for funeral cover or other insurance products, most...
- ...bases at Lanseria, Cape Town and Durban.Description Receive calls from customers / passengers; Deal with problems such as delays... ...(Essential); Minimum of 1 to 4 Years experience in a Call Centre Environment (Essential); Travel or relevant qualification (Advantageous...
- ...comply with the corporate governance standards in the countries in which we operate.Job Advert Summary We are looking for a call centre agent to coordinate and diagnose the process flow of the IT support function within the organization by escalating calls logged...
- ...environment; and Improve financial literacyPurpose of the job: The manager will be responsible for the performance of an Inbound Call Centre and ensure to render a sound service to all Postbank customers continuously, identifying, analysing and recommending initiatives...
- ...to agents, track performance trends, and collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines,...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customers...
- ...General Job Information Proposed Job Title: Level 2 Call Centre Sales Supervisor Reporting to: CCC Sales and Retentions Manager... ...with manager Conduct regular performance reviews and arrange training for under performers, do merit reports and performance managemnt...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...We are seeking a highly analytical and operationally strong Sales Operations Coordinator to support the Call Centre Manager in driving productivity, sales performance, reporting accuracy, and operational efficiency across a sales call centre environment. The role...