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R 4,500 - 10,500 per month
Be one of the first to applyWe are seeking a friendly, hard-working call center agent to join our growing team. In this position, you will interact respond to inquiries in either the customer service, sales, or technical support space on the telephone, email, and/or instant messaging. You should...- Call Centre Staff with Matric or higher to send cv with all relevant documents below.Documents to accompany your 2 page cv: Certified ID Copy (not older than 3 months)Certified Highest Qualification (not older than 3 months)Certified Drivers License plus PrDP (if you are...
- ...Key Responsibilities ~ Manage inbound and outbound customer calls. ~ Provide accurate information on investment banking products and services. ~ Resolve customer queries within agreed turnaround times. ~ Maintain accurate customer records. ~ Escalate...
R 4,000 - 12,500 per month
Be one of the first to applyWe are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information...- ...Minimum requirements: Experience Minimum 2 years' experience in an administrative role. Experience in a call centre environment preferred Debt collection or legal industry experience will be advantageous Experience working with collections management systems...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- Our international client is seeking a results-driven Call Centre Agent (Independent Contractor) to manage outbound calls for their North American portfolio. You will engage with international customers and maintain high professional standards. Note this contract will initially...
- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...Service Level Goals o Quality Goals Guiding, coaching, training and equipping agents with all competencies to reach meet...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customers...
- ..., with at least 2 years focused on conversational AI or contact centre technology. Proven track record of designing and deploying voice... ...Voice AI & IVR Architect and build intelligent IVR and call flows on 3CX and our SIP-based predictive dialer. Integrate voice...
- ...Key Responsibilities ~ Handle inbound and outbound customer calls professionally and efficiently. ~ Assist clients with investment banking products and related enquiries. ~ Resolve customer queries within agreed service level agreements. ~ Maintain accurate...
- ...Description To handle inbound and outbound customer interactions—calls, electronic communications, and queries—in alignment with... ...performance through seeking timely and clear feedback and request training where appropriate. Demonstrate teamwork as a valued team...
- ...Recruitment related services for both clients and job seekers. A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years' experience in debt collection or credit control to lead their collections team. The ideal candidate will...
- ...Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial National Sales and Service...
- ...planning and campaign delivery. This is not a traditional call centre operations role. The successful candidate must demonstrate a... ...staff turnover and absenteeism, while identifying recruitment and training requirements. Report regularly to the CEO on revenue, PBT,...
- ...Customer Services. (NQF Level 5) Work Experiance ~1-2 years’ work experience in Customer Services, Information Services or Call Centre environment (Operational Level) Duties and Responsibilities Functional Management Receive and handle all incoming...
- ...market.Job Description Overall purpose of the job: As the Call Centre Supervisor you will be accountable for the daily running and... ...and implement employee corrective actions as needed including training and/or coaching sessions Compile accurate management reports...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service... ...scheduling and continuous process improvement. Coordinate training on new or revised information relating to services, products...
- ...and operational staff POSITION INFO Job Advertisement: Call Centre Manager - IZI South Africa Location: Head Office - Centurion Category... ...and manage disciplinary actions in line with Group policies. Training & Development: Mentor, coach, and motivate staff through...
- ...This role is responsible for engaging with debtors via outbound calls to recover outstanding accounts while meeting agreed collection... ...productivity targets. The position operates within a structured call centre environment and requires professionalism, resilience, and strong...
- Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and the perception of the brand in the market by ensuring a consistent high...
- ...Johannesburg Work model: On-site (building and managing a physical call centre) Salary: R60 000 – R80 000 CTC (negotiable for the right... ...risk teams to automate and improve processes Recruiting, training and managing agents and team leaders as the function scales...
- ...day-to-day management of the teams in the centre. The role requires strong relationship... ...management skills as well as knowledge of call centre management. Key Outcomes The... ...Management General people practices Training & Development Contracting with the Training...
- ...Purpose of the Job Shoprite Group is seeking a results-driven Call Centre Manager based in Centurion, Pretoria, Gauteng, to lead our dynamic customer service team within a fast-paced retail environment. This senior management role demands proficiency in telephonic systems...
- ...to agents, track performance trends, and collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines,...
- ...Reference: HQ001307-Tasmi-1VAPS SALES AGENT Job Title: VAPS Sales Agent Department: Sales / Call Centre Location: Mill Park, Gqeberha Employment Type: Short-Term Industry: Short-Term Insurance Remuneration: Basic Salary + Commission We are committed...
- ...The Outbound Call Centre Agent is responsible for proactively contacting potential customers to promote and sell insurance, financial,... ...professional conduct and a customer-centric approach. Participate in training, coaching, and development initiatives. Competencies and...
- ...technological growthRole Overview We are seeking an experienced Bulk Recruiter to support high-volume recruitment for a fast-paced call centre environment. The successful candidate will be responsible for the full recruitment lifecycle, sourcing and hiring large volumes...
R 156,000 pa
...A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns. Responding efficiently and accurately...