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- ...provider is seeking an experienced and driven Commercial Emergency Call Centre Team Leader to manage and support a high-performing, 24/7... ...quality, productivity, and adherence to procedures Provide training, onboarding, and performance management Compile operational...
Sydsen
Sandton, Gauteng1 day ago - ...POSITION INFO: ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities... ...operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties....
Datafin IT Recruitment
Johannesburg, Gauteng18 days ago R 10,000 per month
...SUMMARY: Job Description: We are seeking an experienced Call Centre Consultant to join our team. The ideal candidate will handle incoming and outgoing calls, assist customers professionally, and maintain accurate records. POSITION INFO: Key Responsibilities...West Coast Personnel
Table View, Western Cape8 days ago- ...SUMMARY: A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR POSITION INFO: Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns...
Reinhardt Transport Group
Nigel, Gauteng8 days ago - ...outlining proposed changes, project progress, and system specifications. Generate reports to communicate findings and data insights. Training and Support: Contribute to the development and delivery of training materials and support for employees affected by new systems...
PM Connection
Cape Town, Western Cape12 days ago - We are looking to employ a call centre sales person. (Outbound)Experience: Basic sales experience. Preferably in the financial industry.Area: Kyalami Salary and commission based.
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- Long term insurance call centre consultant
- ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because were...
- ...Key Responsibilities: Handle calls and customer interactions with professionalism and empathy. Manage and update CRM systems accurately... ...(both written and spoken). Previous experience in a call centre or administrative environment. Strong multitasking and...
- ...to agents, track performance trends, and collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines,...
- ...The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy... ...protection rules/requirements, Commitment to learning, training, product knowledge, and call Centre operation/system requirements...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- BB Hatfield Call Centre Job OpportunityBB Hatfield, part of the BB Motor Group in South Africa, is recruiting for our dynamic Call Centre team based at 222 Jan Shoba Street, Hatfield, Pretoria.Operating HoursMondayFriday: 07:3017:30Saturday: 08:0013:00Public Holidays: 0...
- ...sell; drive digital/portal adoption. · Log activities in Client’s systems (Genesys, IRS-P, SRM); complete monthly assessments, training refreshers. · Comply with fraud/BPPs, authentication; report issues, participate in quality audits (90%+). · Maintain...
- ...consultations to optimise conversion. Conduct structured follow-up calls to nurture and close prospective student leads. Maintain a... ...Ability to work effectively in a fast-paced, high-volume call centre environment. Please note that only suitable candidates will...
- Job title:Insurance Call Centre Sales Agent (Cape Town) Job Description: As a Sales Agent you will be responsible for delivering exceptional... ...incentives = potential earnings of R15 000 - R18 000 pm • Training is provided. To apply, please submit your CV, as well as...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service... ...scheduling and continuous process improvement. Coordinate training on new or revised information relating to services, products...
- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...Service Level Goals o Quality Goals Guiding, coaching, training and equipping agents with all competencies to reach meet...
- ...- Minimum 2 years of product or service sales experience - Fluent in English or Afrikaans - Professional and driven – full training provided Benefits : - Commission based on appointments kept – no need to close sales - On-Target Earnings of R16,000+ - Supportive...
- ...Job Description: The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: Sell insurance products... ...and fair treatment of policyholders Adherence to quality, training and compliance processes Accurately recording policy sales...
- ...Sales Call Centre Agents Insurance Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria. Should you meet the above requirements, please email your CV to *****@*****.co.za with copy of ID, qualifications...
- ...Comply with governance in terms of legislative and audit requirements. Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system. Report on...
- Permanent Position: Call Centre Agent Company Overview: Msuez Uk is a leading provider of customer service solutions in the United Kingdom... ...South Africa Benefits: - Competitive salary - Comprehensive training program - Opportunities for career growth and development - Fun...
- ...is to oversee and optimise the day-to-day operations of a busy call centre environment, managing approximately 40 call centre agents and... ...implementing best-practice methodologies Assisting with recruitment, training and onboarding of new staff Ensuring compliance within the...
- ...appropriate collection strategies and campaigns Load campaigns; send emails/smss, monitor productivity and provide daily stats Conduct call audits and provide coaching Conduct High Risk calls/queries and escalating to the relevant departments Compile, analyze and...
- ...underserviced communities.JOB SUMMARY To receive inbound telephone calls in relation to customer services and needs. The incumbent is... ...REQUIREMENTS Minimum Qualifications Matric EMS Call centre experience being advantageous Basic Life Support certificate...
- ...We provide agents with fresh leads daily. We do not do ANY cold calling. All our clients applied for funeral cover or other insurance... ...professional-We are looking for Afrikaans & English speaking agents. Preference will be given to candidates with call centre sales experience.
- ...We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your...
- ...Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling) Source leads from various databases. Work closely with financial advisors and their teams. Schedule appointments based on...
