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- ...SUMMARY: Our Client based in Sandton is looking for a Call Centre Manager POSITION INFO: Minimum requirements: Matric Previous experience in Customer Service Minimum 3 years call centre experience Consultant: Mellissa Rambally - Dante Personnel...
- We are seeking a highly motivated and results-driven Call Centre Agents to join our outbound sales team. In this role, you will be responsible for contacting potential and existing customers to promote and sell a wide range of household items and other consumer products...
- ...Purpose: We are seeking a highly motivated and experienced Call Centre Manager to lead our dynamic team. This role is key in ensuring... ...productivity, KPIs, and agent performance. Ensure continuous training, coaching, and development of staff. Collaborate with IT,...
- Amharic/Arabic Call Centre Team Lead (JB5415)Houghton, JohannesburgR15,000 basic + R2,000 performance-based incentive1-Year Fixed Term ContractSeeking a proactive and experienced Call Centre Team Lead who is fluent in the Amharic, Arabic and English Languages to oversee...
- Amharic/Arabic Speaking Call Centre Sales Agent (JB5414)Houghton, JohannesburgR10 000 basic + R2,000 performance-based incentives1-Year Fixed Term Contract Seeking a motivated and customer-focused Call Centre Sales Agent that is fluent in Amharic, Arabic and English to...
- ...Matric Qualification in training or education HR ND advantage 3 years' experience designing and implementing employee development programmes in a Contact Centre / Call Centre environment Monitor and facilitate training programmes Update and prepare training...
- ...Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry... ...centre campaigns (all International) Strong staff management and training Target driven. Strong report writing Resource planning...
- ...One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric No less than 2 years' experience within banking / financial services...
- 1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality Assurance and Performance Metrics Team Management HR Disciplinary management Conflict management Build framework with a standard operating...
- ...Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact / call centre Understand call centre technologies Travel and Tourism industry advantageousCoaching Stable track record managing contact centre...
- ...Business Management or equivalent 2-4 years' experience in a Call Centre environment in a position of assisting call centre agents... ...and monitoring corrective quality assurance actions Assist Training Officer and Contact Centre Manager with identifying training needs...
- Contact Centre Agent Are you ready to take the next step in your customer service career? Join our dynamic call centre team as a Customer Service Representative, where you'll act... ...and process updates through ongoing training. ~Maintain confidentiality and always...
- Helping customers implement innovative cloud computing solutions by using the latest, secured cloud computing technologies for Data Security, Data backup and storage, Improved Collaborations, Excellent Accessibility, Low maintenance cost, Mobility, Services in Pay-Per-...
- ...Our company is looking for a dedicated and enthusiastic Call Center Operator to join our customer service team. If you like to communicate... ...prompt resolution of customer requests Participate in trainings and training sessions to improve their communication skills and...
- ...Sales Trainer responsibilities include conducting skills gap analyses, preparing learning material and evaluating results after each training session. For this role, you will work closely with our salespeople to identify challenges they face on-the-job and recommend ways...
- ...Our client has an opportunity available for a Data Centre Technician based in Sandton. Requirements: ~ Qualification or related qualification in Facilities Management, Property Management, Project Management or Operations Management. ~ Matric certificate. ~ Valid...
R 10,000 per month
Amharic/Arabic Speaking Call Centre Sales Agent (JB5414) Houghton, Johannesburg R10 000 basic + R2,000 performance-based incentives 1-Year Fixed Term Contract Seeking a motivated and customer-focused Call Centre Sales Agent that is fluent in Amharic, Arabic and English...- ...global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service operations in South Africa.... ...experiences for discerning travellers worldwide in a 24 hour call centre! Your Path to Success: Spearhead strategic planning...
- ...Position Overview The Training Lead for S4Hana Project Implementation will be responsible for developing and executing comprehensive training programs for the S4Hana system to ensure successful adoption and proficiency among all users. This role will involve close...
- ...excellent communication skills, a persuasive sales approach, and a passion for delivering outstanding customer service. Requirements: - Call centre telco upgrades experience of 1+ year. - Ability to quickly learn and retain detailed information about a wide range of products...
- ...support [polite, professional and clear] Logging maintenance calls as per SLAs signed Logging loan / temps / swaps and assigning... ...Certificate Knowledge of Microsoft Office Minimum 3 years in a call centre supervisor role Skill Set Computer literate...
- ...delivering innovative and customised contact centre solutions from South Africa to the global... ...statistics of teams, e.g. number of calls per team, number of successful contacts,... ...and retaining staff Identifying staff training needs and planning of training sessions...
- ...are sold through the sales executives and call center agents based on a sales script.... ...enhance effectiveness of the Sales Contact Centre over time. Ensure integrity of governance... ...on career path planning, on-the-job training, coaching, and mentoring to direct reports...
- ...of standard customer way of work; roadmap and deliverables. Training: Conduct information security awareness and training programme... ...Cisco Certified Network Professional (CCNP). Enterprise Architecture fundamentals across networking, security and data centre....
R 30,000 per month
...SUMMARY: Job Purpose This role is responsible for managing and overseeing the quality, delivery, and operational outcomes of all call centre services. The Call Centre Manager will ensure the effective integration of services, staff performance, and the successful...- ...Required Minimum 3 years of experience as a Team Leader in a Call Centre environment, managing a sales team (non-negotiable) At... ...development needs through reporting and call listening Train staff to effectively handle and overcome objections Manage...
- ...New Associate Do you have a passion for training, coaching, and elevating customer service... ...~12+ months experience in a contact centre environment ~Fluent in both French and English... ...skills ~Ability to evaluate calls and provide actionable feedback ~Eye for...
- ...solutions in a competitive environment. You’ll need strong cold-calling capabilities, confidence in presenting at all levels, and a... ...automotive sales Strong B2B selling skills and formal sales training Excellent negotiation, presentation, and time management abilities...
- ...Programme. Actively engaging in communication via email, phone calls and face to face meetings to keep top of mind with each agent.... ...team. Using data and analytics to make informed decisions. Training and Development: Provide ongoing training and development opportunities...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to... ...procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customers...