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...SUMMARY: Job Purpose This role is responsible for managing and overseeing the quality, delivery, and operational outcomes of all call centre services. The Call Centre Manager will ensure the effective integration of services, staff performance, and the successful...- ...is looking for a Technical Product Support Associate to join their call center team. POSITION INFO: Summary: Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to utilize the...
- ...working with CRM software is an advantage and so is previous call centre experience. Ideal qualities for the position include: • Strong... ...and two days off. The working day is 8:00 am to 5:00 pm. Training will be provided for product knowledge and product information...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to... ...procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customers...
- We are seeking a highly motivated and results-driven Call Centre Agents to join our outbound sales team. In this role, you will be responsible for contacting potential and existing customers to promote and sell a wide range of household items and other consumer products...
- ...Purpose: We are seeking a highly motivated and experienced Call Centre Manager to lead our dynamic team. This role is key in ensuring... ...productivity, KPIs, and agent performance. Ensure continuous training, coaching, and development of staff. Collaborate with IT,...
- ...Calling all professional qualification Graduates! Are you looking for an exciting opportunity to get into Banking? Our innovative client... ...for B.Com Accounting / Economics / Econometrics graduates to train in their collections department. For more information please...
- Call Centre Sales Agent Financial Freedom Starts With You!At Octogen, we help South Africans take control of their debt and breathe easier. Join our dynamic call centre team and use your sales skills to change livesone call at a time.? What Youll Do:1. Reach Out & Convert...
- Call Centre Manager Are you ready to take the next step in your career? The purpose of this position is to take overall responsibility... ...in terms of agreed recruitment and selection process Training and Development Performance Management Sets direct reports...
- ...Call Centre Sales Head (JHB)Media/Marketing/Sales Johannesburg - Gauteng - South Africa ENVIRONMENT: ENSURE the delivery of great... ...Teams to meet lead volume demand. Identify recruitment and training needs within the Call Centre. Report back to the CEO on a...
- ...various campaigns within the business & reporting to the Head of the Training & Quality Assurance department. The Quality Assurance... ...performance and functional requirements of the contact centre Ensure campaign KPIs are met regarding quality standards...
- ...Call Centre Agent/ Advisor (Insurance and Financial) Location: Irene, Centurion Salary: R4000 to R6000 + incentives Our client... ...skills (MS Office, Excel & Outlook) RE 5 Matric Business Training Continuous professional development prescribed by the FSCA...
- ...We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis. Requirements Must have Matriculated. Must have at least 4 years' experience working in a Call Centre or done Customer Service. Must...
- ...Dutch-speaking Call Centre Employee Sales Job description: The work at our clients sales department is very varied and versatile. Through... ...willingness to learn To expect: ~ Extensive (paid) training course ~26 vacation days per year ~ A good bonus scheme...
- ...SUMMARY: Distribution Centre (DC) Manager needed in Kempton Park. POSITION INFO: Are you an experienced logistics leader... ...standards. Develop and lead a high-performing team through training, coaching, and mentoring. What We’re Looking For: Relevant...
- We are in search of Telesales Agents with a minimum of 12 months experience in long or short term insurance for our companies located in Benoni and Roodepoort. The ideal candidates should possess a Matric certificate, while RE5 Qualifications would be beneficial, along ...
- ...achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring... .... Carry out regular 1-on-1s, developing a culture where training and development are a fundamental part of the team development...