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- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customers...
- Join our exciting call centre in Town. You must be sales driven, money driven and communicate clearly We offer: Basic salary Attendance bonuses Incentives Be available immediately Please send your resume/CV
- ...Blue Bell Group is looking for Call Centre Agents to join our dynamic team! Job : As a Call Centre Agent, you will be responsible for generating your own leads for our high-performing sales team to attend and close. This role requires someone who is resilient,...
- ...We’re hiring remote call centre agents to work on our insurance comparison campaigns. Position: Remote Telesales/Lead Generation... ...essential) Self-motivated & target-driven What You Get: Training & scripts provided Daily leads and support Growth opportunities...
- SUMMARY: Join Our Banking Tech Team! Core Systems Admin Wanted! POSITION INFO: We are seeking a skilled and detail-oriented Core Banking Systems Administrator to manage, support and maintain our core banking application and related systems. The ideal candidate...
Executive Placements
Durban, KwaZulu-Natal16 days ago - About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly...
- ...SUMMARY: - POSITION INFO: Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection...
Business Capital Group
Durban, KwaZulu-Natalmore than 2 months ago - SUMMARY: - POSITION INFO: About this role : The Risk Specialist will execute, monitor and analyze predefined campaign strategies aligned to the new vertical strategy. They will formulate and implement the Agency operational strategy to achieve the overall...
Business Capital Group
Durban, KwaZulu-Natala month ago - ...Job Description Monitor training provided by internal and external trainers Ensure accurate training records are kept up to date and that requirements of the skills Development Act & related legislation are met. Research better training methods and implement improvements...
- ...Our client is currently in search of a Head of Training Academy who will provide guidance and thought leadership in the design and implementation of critical components of the Business Talent, Learning and Development and Academy strategies to create integrated and...
- ...Job Description: A position has become available for a suitably qualified and experienced Distribution Centre Manager to join one of the country's leading logistics companies, based in Durban. Requirements: • BCom/BTech Degree in Logistics or similar • 7 years...
- ...structure and quality of portfolios of evidence • Complete accurate and detailed administration including attendance registers, annual training reports, learner feedback forms, facilitator reports2. Assessment and Moderation • Conduct outcomes based assessment in...
- ...Red Ember Recruitment is seeking to hire a Head of Training Academy to lead the design and implementation of key elements of our Talent, Learning and Development, and Academy strategies. This role will provide strategic guidance and thought leadership to deliver integrated...
- ...Main Job Tasks, Duties and Responsibilities answer calls and respond to emails handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints route calls to appropriate...
- Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer value at first point of contact Identify and understand customer needs in order to provide a consistently high quality...
- Duties & Responsibilities Key Responsibilities: Manage office operations including correspondence, and data entry Handle customer inquiries via phone, email, or in-person, providing excellent customer service Maintain accurate records of documentation Assist...
R 7,000 per month
VACANCY: UK CALL CENTRE AGENTS WANTED! Location: Umhlanga Rocks, South Africa Company: Televate Contact Centre Are you ready to join a dynamic team serving top UK clients? We’re on the hunt for experienced, fluent, and professional call centre agents to be part of...Televate International
Durban, KwaZulu-Natal19 days ago- ...and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you'll develop the skillsets you need to stay relevant today and in the future - all while building a network of colleagues...
- ...Duties & Responsibilities Key Requirements: Experience: Minimum of 1 year in a call center environment (Live Chat transport is available during day and night shifts. Key Responsibilities: Handle inbound customer queries via phone and/or live chat in a professional...
- ...files in a digital filing system. 2. Scheduling and Calendar Management: Support scheduling meetings, appointments, and conference calls where necessary. Ensure meeting rooms are set up with necessary equipment ahead of meetings. 3. Office Organization and...
R 7,600 per month
Duties & Responsibilities Generate daily customer reports and prepare contact information. Call customers to update their information and relay company or marketing updates. Perform database updates based on completed calls. Respond to customer queries and provide...TELKOM SA
Durban, KwaZulu-Natal4 days ago- Shopping Center Assistant Manager. City Centre, Durban City. Company Name: The Wheel Shopping Centre (China Mall Durban). Job Type: Full-Time. Responsible for communication and coordination with owners and tenants, handling complaints and emergencies; Supervise the maintenance...
- ...Ensure administrative duties within the store are done according to the company guidelines. Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance. Standards - maintain general health, safety and housekeeping standards...
- ...pertaining to collections across the organization. They ensure Call Centre Agents are able to provide a professional service to our... ...experience in a Collections environment Coaching and facilitation training experience (added advantage) ~ Good written and verbal...
Business Capital Group
Durban, KwaZulu-Natala month ago - ...qualification Logistics background an advantage Response centre background an advantage Excel experience should be medium to... ...include but are not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck or trailer...
Profile Personnel
Durban, KwaZulu-Natala month ago - ...team - Leading a team within the Outbound and telemarketing call centre to meet business requirements - To guide and support team members... ..., developing and retaining staff - Identifying staff training needs and planning of training sessions - Adhering to all HR...
- ...responsibility will be to make outbound calls and work toward achieving weekly and monthly... ...:* Proven experience in a call centre sales role* Strong communication and persuasion... ...close sales efficientlyWhat we offer:* Paid training and ongoing support* Competitive basic...
- ...provider of innovative customized contact centre solutions from South African to the... ...and performance metrics, e.g., number of calls per team, number of successful contacts,... ...Provide constructive feedback, coaching and training to improve performance. Develop and implement...
- ...in SAGE HR Packages would be advantageous. ~ Experience in a call centre environment. ~ Exposure to payroll practices. ~ Knowledge:... ...other related requirements. Implement and manage internal training and personal development plans. Ensure payroll compliance and...
- ...SUMMARY: - POSITION INFO: ? We’re Hiring: RTA Manager – Call Centre (CX Campaigns) ? Location: On-site – Umhlanga, Durban ? Type: Full-Time | Office-Based Are you a detail-driven Real-Time Adherence (RTA) specialist with a solid background in managing...
ABC Worldwide
Durban, KwaZulu-Natala month ago
