- ...arise as well! Skills required: Matric / Grade 12 (required) Certificate / Diploma (advantageous) Minimum 6 months Call Centre / BPO experience / Customer Service Experience in Voice / Chat / Email / Social Media Native level / fluency in English (both...
- Sales Lead Call Centre This role requires a candidate who specialises in identifying and acquiring customers for a call centre. The ideal candidate should have experience in generating leads and securing business opportunities to drive customer engagement for call centre...
- ...their footprint in the local market. Job Overview The Call Centre Agent will be responsible for coordinating breakdown... ...Matric (high school diploma) preferred ~ Previous call centre experience advantageous ~ Fluent in English and Afrikaans; knowledge of...
- We are looking for professional enthusiastic, motivated, and exceptional outbound sales agents with Telecoms sales experience to join our dynamic team in Krugersdorp. Key responsibilities will be telephonic sales, the ideal candidate must be target driven, have great communication...
- ...countries, has a network of high-tech automated distribution centres, and employs more than 140,000 people. Job Objectives... ..., Business or related field (preferred). Experience +4 years' experience in Call Centre Supervisor role or equivalent (essential).
- ...Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to... .... Education: - High School Diploma Skills/Experience required: - Call Centre experience is essential - Experience...
- ...Responsibilities: Manage inbound and outbound calls to recover arrear payments on banking... ...12) essential ~ Microsoft Office Suite Experience ~ System Experience - Any previous:... ...in collections within a Call Centre environment (Banking/Financial sector preferred...
- Handle inbound and outbound calls like a pro- quick,efficient and always on point Follow dynamic communication scripts while adding your... ...the extra mile Keep records of all conversations in our call centre database in a comprehensible way Keep accurate records of all interactions...
- ...Hello. To a better future.We are seeking an experienced Senior Call Centre Manager with a minimum of 7+ years in Call Centre management... ...Call Centre efficiency, ticket management, and the customer experience. Analyse performance data to identify trends, areas for improvement...
- ...opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: Customer... ...Customer service orientation Team work Stress tolerance Further requirements: Grade 12 Minimum 2 years experience in a Call Centre
- ...expectations Following instructions and procedures Coping with pressure and setbacks Education Grade 12: Essential Experience 1- 2 years Cellular Sales Experience Knowledge of C3D - Advantegous Other requirements Proficiency in English...
- Call Centre Agent : Collections/Recovery Purpose of Role To provide excellent customer services within the automotive banking... ...Knowledge & Education: ~Essential:Matric/NQF Level 4. Experience: ~A minimum of 12 months Customer Service experience. (...
- ...remains a front-runner in the security solutions market.QUALIFICATION & EXPERIENCE: Grade 12 Customer Service oriented and experience Coordinating Schedules & Appointments Call Centre experience beneficial Continuous Improvement experience beneficial...
- ...OUTPUTS To ensure immediate response to client telephone call enquiries, complaints and/or concerns and provide advice, guidance... ...information from clients on support required from the Call Centre. Guide client/representative to gain insight into the problem...
- Qualifications/Experience: Matric Certificate Electrician Qualification Industry: Engineering/Mining Job Requirement: # Trade tested Electrician # Minimum 8 years experience # Must work independently without direct supervision # General fault Finding...
- ...Involves: Make the Customer Voice Matter ~ Use insights, feedback, and behaviour trends to shape better fraud-related customer experiences. Lead Engaging CX Sessions ~ Facilitate customer experience workshops and education sessions with staff and stakeholders...
- we currently have approximately 50 vacancies across our Theme Parks in Abu Dhabi, covering the following roles: The HR team will be in JHB on the 2nd and 3rd June. Guest Services AssociatesOperations AssociatesRetail AssociatesFood & Beverage AssociatesEntertainment Stage...
- ...of every opportunity while looking for ways to dazzle clients. About the role The Employee Experience and Effectiveness Consultant plays a key role within the Centre of Expertise for Organisational Effectiveness and Experience. The role supports the design,...
- ...Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of... ...information and ensuring outstanding customer experience in line with our Service Level Agreements... ...Management Handle 50 - 70 inbound calls daily, courteously and efficiently. Log...
- Non-negotiables: Local citizens Travel & Tourism Diploma Relevant Tourism experience Minimum two years Contact Centre Experience within travel and tourism industry Excellent command of the English language both written and spoken Strong background in...
- ...individual to assume responsibility as Service Centre Agent. The position will be based in... ...Inbound and outbound calls Handling publisher complaints and queries... ...solving Contribute to a positive customer experience by providing quick and accurate responses...
- ...We dont believe in hidden extras or locked doors either you can use everything you want to in our clubs. So step inside and youll experience a health club thats actively different from all the rest. Youll be encouraged, inspired, and made to feel right at home. Job...
- ...of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). Job Description Hello Future Client Experience Manager A Client Experience Manager is responsible for shaping the end-to-end customer journey and ensuring high satisfaction...
- ...countries, has a network of high-tech automated distribution centres, and employs more than 140,000 people. Job Objectives Support... ...Proactively seek ways to continuously improve the customer experience. Qualifications Grade 12 / Matric - (essential)....
- ...JOB TITLE: Quality Assurance (QA) Analyst – Call Center (Sales) AREA: Rosebank, Johannesburg INDUSTRY: Call Center / Sales... ...Salary / CTC: R7 500 + Commission (Depending on qualifications and experience) Report to: Head of QA / Call Center Manager Type: Full time...
- ...between all key stakeholders; Draft research centre meeting agenda, accurately capture... ...correspondence as required; Screen incoming calls and correspondence; responds... ...repairs etc. Qualifications, skills, and experience: National Diploma in Office Administration...
- ...provide expert advice every step of the way. With a collective experience of over 100 years in the local and global property services... ...liaison. To assist in implementing the CSI Programme for the Centre. To manage customer complaints and feedback on social media platforms...
- ...OBJECTIVES Main function of the Job # Data Centre Management Comply to working methods ensuring all SLA and MSA’s are achieved Management of data centre cabling infrastructure to provide a cost effective and concurrently maintainable system supporting 99.9...
- ...the deceased for viewing and assist with all collections of deceased Requirements Grade 12 Valid drivers' license (Min 3 years from date of first issue) Valid PDP (Desired) 2 - 3 Years functional experience in the Funeral Industry/Execution of Funerals
- ...capture how our customers feel about our business, product, or service, giving us insights that can help us create a stronger customer experience. The role will visualize the gap between customer expectations and their actual experience with us. This will help us connect and...