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- ...Job Purpose: To provide excellent customer service by handling inbound and outbound calls related to courier deliveries, tracking, complaints, and general inquiries, ensuring customer satisfaction and timely resolution of issues . Key Responsibilities: Handle inbound...
- ...What You’ll Do Answer incoming calls and respond to customer queries in a professional manner Make outbound calls to follow up... ...What We’re Looking For Experience : Minimum 6–12 months call centre experience (sales, customer service, or collections) preferred...
- ...Job Vacancy: Call Centre Agent Job Purpose: To provide exceptional customer service by handling inbound and outbound calls, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction while adhering to company policies and quality standards...
- ...Call Centre Agent Location: JHB - Central Type: Contractor Seniority Level: Mid Career (4 - 6 yrs exp) Duties and Responsibilities: Inbound Call Centre Agent: Handles incoming customer calls to provide support, track shipments, resolve delivery issues...
- Requirements: ~ Certified QA Engineer ~3–4 years’ experience in quality assurance ~ Strong experience in automated and manual testing ~ Proficient in test case documentation Key Responsibilities: Plan, design, and execute both manual and automated tests...
- Duties & Responsibilities.Handle inbound and outbound calls like a pro- quick, efficient and always on point Follow dynamic communication... ...the extra mile Keep records of all conversations in our call centre database in a comprehensible way Keep accurate records of all interactions...
- Our client in the IT Industry is looking to hire a Software QA Tester. Duties and Responsibilities System Testing • Gather all documentation for testing software releases • Test all functions as per requirements to ensure everything is working as per releases...
- ...entails full responsibility for ensuring products are protected through quantifiable test coverage & metrics. Job Description QA Engineering Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple...
- ...The Data Centre Co-ordinator is responsible for the efficient maintenance, installation and coordination of all cabling within the Data Centre. The Data Centre Co-ordinator is responsible for all client Smart Hand requirements. OBJECTIVES Main function of the Job...
- ...OBJECTIVES # MAIN FUNCTIONS OF THE JOB Support the Data Centre Manager & Site Supervisor with administrative duties Schedule... ...Managing & Updating of Incoming Alarms & dispatching Logging call outs and closing jobs Client notifications to be sent...
- ...re-working of the original UJ Strategic Thrusts 2020 in the context of a wider positioning of the University as "The Pan-African" Centre for Critical Intellectual Inquiry, with the primary goal of achieving global excellence and stature. The six strategic objectives...
- ...of the Ordinary stories about our people, communities and partners.Description Investec Sandton is looking for a highly skilled QA Automation Engineer in the Card and Cryptography Tech team to use their unique skillset and experience to successfully deliver...
- ...Purpose of the role The Data Centre technician (electrical technician) provides a range of services which revolves around day to day operations and maintenance of the Data Centre facility, including, but not limited to, equipment and processes, ensuring effective and...
- ...OBJECTIVES Main function of the Job Monitoring and maintenance of all Data Centre critical infrastructure Performing planned / preventative / predictive maintenance of all infrastructure Fault detection of critical infrastructure Switching and isolation of...
- The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally...
- 24 Hour Flexi Sales Associate- Thabong Shopping Centre (Gauteng) 2025/10/08 Reference Number HCH-3192 Description The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and...
- ...Minimum of 1 year’s experience in Quality Assurance within a call centre environment. Knowledge of compliance, collections, or financial... ...: Previous experience in auditing customer calls, QA processes, or similar roles will be advantageous. Experience...
Ergasia Placements
Pretoria, Gauteng27 days ago - ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to...
- ...SUMMARY: - POSITION INFO: Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates 24/7/365 Tasks: Breakdowns Drivers will lock calls for any breakdowns or mechanical problems...
Profession Hub
Akasia, Gauteng18 days ago - ...SUMMARY: Outbound Call Centre Head POSITION INFO: A leading organisation seeks an energetic Outbound Call Centre Head to drive sales excellence across major campaigns. You must be FAIS-compliant and act as a Key Individual, with proven experience managing call...
Paton Personnel
Johannesburg, Gauteng29 days ago - ...essential): - Matric Minimum education (desirable): - Relevant Management or Contact Centre Certifications Minimum applicable experience (years): - 3+ years in Call Centre Management / Supervision Required nature of experience: - Team management / supervision...
- ...business acumen Process-driven and detail-oriented Qualifications & Experience Relevant diploma or degree Outbound sales call centre experience (required) SME or retail experience (advantageous) What It Takes to Be Successful Results driven :...
- ...the Johannesburg Stock Exchange in the Food Products sector, and centred on the FMCG market, AVI's extensive brand portfolio includes... ...Application of POP drivers as per business unit brief Follow the call cycles and communicate any changes to customers Ensure the field...
- ...social relevance over the long term depends on placing our clients at the centre of everything we do, and ensures that the outcomes of our activities are a catalyst for growth on this continent we call home. The long-term foreign currency ratings for The Standard Bank of...
- ...Handle placement-related inquiries via landline and redirect calls appropriately. Assist in collecting documentation, certifications... ...multitask in a fast-paced environment Familiarity with call centre operations and procedures (advantageous) Fluent in both English...
- PURPPOSE OF JOB: To generate qualified leads and schedule discovery meetings for the sales team through outbound prospecting efforts across multiple industries including security, logistics, HR, and fleet manufacturing. The BDR role is essential to pipeline development...
- ...Provide Level 1 & 2 functional support for software systems used in mining operations (Production Planning, Risk Management, Call Centres, Production Services Departments, etc.) Act as a liaison between users, technical teams, and vendors to troubleshoot and resolve...
- ...Management • Active participation to support management of data centre infrastructure to provide a concurrently maintainable, cost-... ...Preventive to Predictive Maintenance. • Respond to emergency calls for maintenance. • Perform administrative tasks as required....
- ...social relevance over the long term depends on placing our clients at the centre of everything we do, and ensures that the outcomes of our activities are a catalyst for growth on this continent we call home. The long-term foreign currency ratings for The Standard Bank of...
- ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this...
