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- ...opportunities arise as well! Skills required: Matric / Grade 12 (required) Certificate / Diploma (advantageous) Minimum 6 months Call Centre / BPO experience / Customer Service Experience in Voice / Chat / Email / Social Media Native level / fluency in English (...
- We are looking for professional enthusiastic, motivated, and exceptional outbound sales agents with Telecoms sales experience to join our dynamic team in Krugersdorp. Key responsibilities will be telephonic sales, the ideal candidate must be target driven, have great communication...
- ...support. With a focus on reliability and efficiency, they are expanding their footprint in the local market. Job Overview The Call Centre Agent will be responsible for coordinating breakdown responses, maintaining service schedules, and following up on customer...
- Handle inbound and outbound calls like a pro- quick,efficient and always on point Follow dynamic communication scripts while adding your... ...the extra mile Keep records of all conversations in our call centre database in a comprehensible way Keep accurate records of all interactions...
- Call Centre Agent : Collections/Recovery Purpose of Role To provide excellent customer services within the automotive banking industry, by recovering and maintaining accurate records, provide exceptional services and resolve discrepancies in accounts. Knowledge...
- ...in implementing support workflows and updates. -Coordinate with QA to address knowledge gaps and uphold quality standards. SKILLS... ...-Minimum 2 years of Supervisor experience in customer service, call center, or a related field preferred. -Completion of secondary...
- Our client in the IT Industry is looking to hire a Software QA Tester. Duties and Responsibilities System Testing • Gather all documentation for testing software releases • Test all functions as per requirements to ensure everything is working as per releases...
- As a specialist recruitment consultant within the IT industry, my clients and I are constantly on the lookout for dynamic Automation and Manual Testers with strong academics, robust project experience and technical knowledge. Requirements: Completed Information...
- ...Discover your potential as a Call Centre Agent: Mobile based in Spartan Head Office. A dynamic leader in the car retail sales industry is looking for an experienced Representative who is professional and friendly as well as patient and tolerant to join their resilient,...
- ...possible filter creation or adjustment. -Continuously improve QA scorecards and feedback loops in collaboration with supervisors to... ...but not required. -1-2 years of experience in customer service, call center, or a related field preferred. -German Language...
- ...Qualification Technical Diploma (N6) or NQF Equivalent , preferably BTech in Electrical or Instrumentation. Minimum 2 years of QA/QC experience in engineering, manufacturing, or construction industries. Strong knowledge of MV/LV equipment and testing...
- Non-negotiables: Local citizens Travel & Tourism Diploma Relevant Tourism experience Minimum two years Contact Centre Experience within travel and tourism industry Excellent command of the English language both written and spoken Strong background in...
- ...reviews and scoring strategy. • Identify and implement continuous improvements to enhance quality performance. • Team Coordination: Acquaint project personnel with QA requirements and arrangements. Audit and monitor QA systems for compliance and effectiveness.
- PURPOSE OF THE ROLE The role is required to oversee equipment maintenance, inventory, customer service, contractor management and employee management. Your versatility will be your greatest asset as you deliver mission-critical support and empower our clients to harness...
- ...OBJECTIVES Main function of the Job # Data Centre Management Comply to working methods ensuring all SLA and MSA’s are achieved Management of data centre cabling infrastructure to provide a cost effective and concurrently maintainable system supporting 99.9...
- PURPOSE OF THE JOB To monitor and drive the performance of the team so that operational plans and KPI’s of the DC are met whilst at the same time promoting the culture of Sikhula KunYe. KEY RESPONSIBILITIES ~ Monitors headcount and provides input into daily labour...
- ...their characteristics include a focus on growth of the brand. RESPONSIBILITIES Customer Relationships Development Make calls by telephone to customers to offer new products to existing client base. Customer Needs Clarification Interview the customer...
- From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, ...
- The ideal candidate will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process. What you...
- The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space. What you will love doing in this role Manage Sales and Operations: Oversee sales objectives and drive operational efficiency...
- Store Supervisor- Golden Walk Shopping Centre (Gauteng) 2025/07/15 Reference Number HCH-3049 Description The ideal candidate will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through...
- Showroom Manager- Key West Shopping Centre (Gauteng) 2025/07/18 Reference Number HCH-3045 Description The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space. What you will...
- MAIN FUNCTIONS OF THE JOB INCLUDE Client Engagement Enhances the client experience by providing exceptionally high services, by acting as the first point of contact between clients and the bank. Requires strong interpersonal and communication skills to communicate...
- ...Purpose of the role The Data Centre technician (electrical technician) provides a range of services which revolves around day to day operations and maintenance of the Data Centre facility, including, but not limited to, equipment and processes, ensuring effective and...
- ...OBJECTIVES Main function of the Job Monitoring and maintenance of all Data Centre critical infrastructure Performing planned / preventative / predictive maintenance of all infrastructure Fault detection of critical infrastructure Switching and isolation of...
- ...Purpose of the role The Data Centre technician (HVAC) provides a range of services which revolves around day to day operations and maintenance of the Data Centre facility, including, but not limited to, equipment and processes, ensuring effective and efficient operation...
- Make outbound calls to potential clients. Promote products/services. Meet daily and weekly targets. Strong communication skills,Positive attitude and eagerness to learn! Target-driven and self-motivated. Fluent in English AND Afrikaans. Full training will be provided!!
Moneyquip
Gautenga month ago - ...vulnerabilities, managing the security operations centre service, effective incident management,... ...centers and hardware Understand the QA software and hardware for security... ...skills Information security policies On-call network troubleshooting Firewall administration...
R 30,000 per month
...overseeing the quality, delivery, and operational outcomes of all call centre services. The Call Centre Manager will ensure the effective... ...with senior leadership. Establish, implement, and monitor a QA system to measure service delivery effectiveness. Participate...Talent Evolution
Midrand, Gauteng16 days ago- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to...
