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- ...Job description: Answering distress calls from drivers experiencing breakdowns Gathering essential detail: location,m vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g. stranded on the highway) Dsipatching breakdown...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...What You’ll Do Answer incoming calls and respond to customer queries in a professional manner Make outbound calls to follow up... ...What We’re Looking For Experience : Minimum 6–12 months call centre experience (sales, customer service, or collections) preferred...
- ...Our client is seeking a highly organised and customer-focused Call Centre Operator to serve as the primary liaison between the company and its customers, including service station operators. This role operates in a fast-paced, high-volume environment and is critical in...
- Job Description: As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum Qualifications...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
- Call Centre Agents / Customer Care Agents Needed UrgentlyNo Experience requiredWhatsApp.key roles will include the followingTake customer calls and provide accurate, satisfactory answers to their queries and concerns- De-escalate situations involving dissatisfied customers...
- ...and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback &...
- Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities • To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses...
- Call Centre Team Leader (Media and Printing) Location: Pretoria Our client in the Media and Printing industry has an opening for a team leader in their call centre department. They offer an exciting opportunity to be part of a company that has cutting edge technology...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- Job title:Insurance Call Centre Sales Agent (Cape Town) Job Description: As a Sales Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's...
- Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise...
- Description: We are seeking a highly motivated and energetic Telemarketing/Call Centre Agent to join our dynamic team. The ideal candidate will have excellent communication skills and the ability to thrive in a fast-paced, results-driven environment. If you enjoy interacting...
- A small start up call centre is looking for an experienced vibrant call centre agents. They must eloquent and fluent in English They must be join us to dial a UK PCP Claims Campaign and be available immediately Please send your resume/CV
- We are looking to fill the call centre vacancies in our Pietermaritzburg branch. do you possess the followingTarget and goal drivenWork well under pressureHungry for successSelf DisciplineTeam PlayerConfident, professional and diligent.
R 8,500 per month
...providing you with opportunities to learn and build your knowledge and skills base for future career development. Department: ~ Call Centre - Customer Service Requirements Skills and Competencies Assertive and adapts well to the business environment...- ...Our strategic intent and brand promise of growing together is reflected in our updated corporate identity.Main Purpose The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers...
R 5,000 per month
...Call Centre Agents Needed Area - Bellville Salary - R5000 a month plus commission Start Date - 1 August 2026 Training is provided Looking to hire 10 telesales agents with at least 1year call centre experience. Candidates must have Matric, good telephone...- ...We are seeking a call centre operator who has excellent verbal and written communication skills to manage member, staff and public queries through various channels, follow up payments, respond to social media comments and conduct a series of administrative functions....
R 6,995 per month
...Sales Call Centre Agents Insurance Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria. Should you meet the above requirements, please email your CV to *****@*****.co.za with copy of ID, qualifications...- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- Location: 17 Old Paarl Rd, 10C Old Dutch Square, Bellville Salary: R7,000 basic + commission Requirements: Min 1 year debt review closing experience Strong communication & closing skills Target-driven Please send your resume/CV
R 7,484 - 8,484 per month
Call Centre Agent: Direct Marketing Location: Pretoria Salary: R7484 to R8484 p.m Our client in the insurance industry is looking for Call Centre Agents to do direct marketing. Responsibilities: 1. Market products and achieve sales target (TCF) • Sell policies...- ...quality, sales, attrition, absence etc. • Manages team meetings and participate in operations/client leadership meetings & conference calls • Escalation Management: Responsible for investigating and responding on client escalations timely and effectively • Governance...
- ...environment Core Responsibilities: Receive and handle incoming calls on the emergency switch board and radio communication.... ...linked direct alarm systems and surveillance systems within the centre in a professional and efficient manner. Perform critical incident...
- ...Comply with governance in terms of legislative and audit requirements. Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system. Report on...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...