Get new jobs by email
- ...SUMMARY: Outbound Call Centre Head POSITION INFO: A leading organisation seeks an energetic Outbound Call Centre Head to drive sales excellence across major campaigns. You must be FAIS-compliant and act as a Key Individual, with proven experience managing call...
Paton Personnel
Johannesburg, Gautengmore than 2 months ago - ...and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback &...
Callforce Direct
Cape Town, Western Capemore than 2 months ago - ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because were...
- ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this...
- PURPPOSE OF JOB: To generate qualified leads and schedule discovery meetings for the sales team through outbound prospecting efforts across multiple industries including security, logistics, HR, and fleet manufacturing. The BDR role is essential to pipeline development...
- ...Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise...
- ...effectiveness. Proficiency with computers is a must and experience working with CRM software is an advantage and so is previous call centre experience. Ideal qualities for the position include: Strong written and verbal communication skills High active listening...
- ...Job Description: The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: Sell insurance products telephonically to potential policyholders by reading from an approved script, Utilise a call center dialer to manage lead follow-up...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to...
- ...Answering distress calls from drivers experiencing vehicle breakdowns. Gathering essential details: location, vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g., stranded on a highway). Dispatching breakdown technicians...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- Long term insurance call centre consultant
- ...appropriate collection strategies and campaigns Load campaigns; send emails/smss, monitor productivity and provide daily stats Conduct call audits and provide coaching Conduct High Risk calls/queries and escalating to the relevant departments Compile, analyze and...
- Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: ~ Managing and leading a team of support agents...
- One of our clients in the Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.
- ...The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant fit and proper requirements of the applicable Acts and the FSCA requirements (a condition of employment...
- ...Lewis Stores (Pty) Ltd, a Financial Services Provider (FSP 2815), is seeking to employ an experienced and competent Insurance Call Centre Quality Assurer This is an exciting opportunity for an individual who has the knowledge, skills, and experience. The role reports to...
- ...POSITION: Call Centre Supervisor LOCATION: Germiston, Gauteng Job Purpose Organizes and directs the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their...
- ...Position: Sales Call Centre Agent Location: Pretoria Are you all about sales and writing your own cheque? Do you love travelling and sourcing leads at Company events? Do you have a passion for sales and changing people's lives? Raise your hand because WE'RE...
- ...We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis. Requirements Must have Matriculated. Must have at least 4 years' experience working in a Call Centre or done Customer Service. Must...
- ...We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your...
- ...Develop and maintain thorough knowledge & understanding of products, including performance and functional requirements of the contact centre Ensure campaign KPIs are met regarding quality standards Continuously upskill quality assurance personnel Provide weekly...
- ...Pharmaceutical Company! Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling pharmaceutical products, tracking orders, and ensuring...
- ...United Municipality that Provides Quality Service to All"Salary: R 477 109. 80 per annum (Job level 8) The job purpose of Call Centre Operator is to perform control room operations services. Key performance areas: The Call Centre Operator must ensure that...
- ...We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our... ...Requirements: - Minimum of 2 years of experience in a Call Centre environment, receiving inbound calls - High energy levels and...
- Job title:Insurance Call Centre Sales Agent (Cape Town) Job Description: As a Sales Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's...
- ...of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through...
- Call Centre Agent: Direct Marketing Location: Pretoria Salary: R7484 to R8484 p.m Our client in the insurance industry is looking for Call Centre Agents to do direct marketing. Responsibilities: 1. Market products and achieve sales target (TCF) • Sell policies...
- ...Sales Call Centre Agents Insurance Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria. Should you meet the above requirements, please email your CV to *****@*****.co.za with copy of ID, qualifications...
- ...other stakeholders where relevant. Place operational outbound calls to customers to request outstanding documentation or to follow up... ...(non-negotiable) Have a minimum of 1 year experience in Call Centre / Customer Service within the Financial Services industry End...
