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...SUMMARY: Job Description: We are seeking an experienced Call Centre Consultant to join our team. The ideal candidate will handle incoming and outgoing calls, assist customers professionally, and maintain accurate records. POSITION INFO: Key Responsibilities...West Coast Personnel
Table View, Western Cape7 days ago- ...SUMMARY: - POSITION INFO: ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre...
Datafin IT Recruitment
Johannesburg, Gauteng17 days ago - ...SUMMARY: A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR POSITION INFO: Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns...
Reinhardt Transport Group
Nigel, Gauteng7 days ago - SUMMARY: - POSITION INFO: Core Job Responsibilities Gather and Document Requirements: Interview stakeholders to understand current telephony processes, identify pain points, and define needs for new or improved systems (e.g., PBX, IVR, ACD, CRM integration...
PM Connection
Cape Town, Western Cape11 days ago - We are looking to employ a call centre sales person. (Outbound)Experience: Basic sales experience. Preferably in the financial industry.Area: Kyalami Salary and commission based.
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because were...
- Long term insurance call centre consultant
- ...Key Responsibilities: Handle calls and customer interactions with professionalism and empathy. Manage and update CRM systems accurately... ...(both written and spoken). Previous experience in a call centre or administrative environment. Strong multitasking and...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- BB Hatfield Call Centre Job OpportunityBB Hatfield, part of the BB Motor Group in South Africa, is recruiting for our dynamic Call Centre team based at 222 Jan Shoba Street, Hatfield, Pretoria.Operating HoursMondayFriday: 07:3017:30Saturday: 08:0013:00Public Holidays: 0...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- ...The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant fit and proper requirements of the applicable Acts and the FSCA requirements (a condition of employment...
- ...consultations to optimise conversion. Conduct structured follow-up calls to nurture and close prospective student leads. Maintain a... ...Ability to work effectively in a fast-paced, high-volume call centre environment. Please note that only suitable candidates will...
- · Handle onsite support: SIM swaps, activations, billing enquiries, VAS, APN setup, barring, upgrades, bulk requests (e.g., 8-56hr SLAs). · Achieve FCR, FTF, tNPS; upsell/cross-sell; drive digital/portal adoption. · Log activities in Client’s systems (Genesys, IRS...
- ...Sales Call Centre Agents Insurance Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria. Should you meet the above requirements, please email your CV to *****@*****.co.za with copy of ID, qualifications...
- ...Comply with governance in terms of legislative and audit requirements. Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system. Report on...
- ...appropriate collection strategies and campaigns Load campaigns; send emails/smss, monitor productivity and provide daily stats Conduct call audits and provide coaching Conduct High Risk calls/queries and escalating to the relevant departments Compile, analyze and...
- Job title:Insurance Call Centre Sales Agent (Cape Town) Job Description: As a Sales Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's...
- ...underserviced communities.JOB SUMMARY To receive inbound telephone calls in relation to customer services and needs. The incumbent is... ...REQUIREMENTS Minimum Qualifications Matric EMS Call centre experience being advantageous Basic Life Support certificate...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...We provide agents with fresh leads daily. We do not do ANY cold calling. All our clients applied for funeral cover or other insurance... ...professional-We are looking for Afrikaans & English speaking agents. Preference will be given to candidates with call centre sales experience.
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- Requirements : - Minimum 2 years of product or service sales experience - Fluent in English or Afrikaans - Professional and driven – full training provided Benefits : - Commission based on appointments kept – no need to close sales - On-Target Earnings of...
- ...Job Description: The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: Sell insurance products telephonically to potential policyholders by reading from an approved script, Utilise a call center dialer to manage lead follow-up...
- ...We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your...
- Permanent Position: Call Centre Agent Company Overview: Msuez Uk is a leading provider of customer service solutions in the United Kingdom. With over 10 years of experience we have built a reputation for excellence in delivering exceptional customer experiences. We have...
- ...Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling) Source leads from various databases. Work closely with financial advisors and their teams. Schedule appointments based on...
- ...We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis. Requirements Must have Matriculated. Must have at least 4 years' experience working in a Call Centre or done Customer Service. Must...
- ...constructive relationships with client base. Utilises IT system accurately and ensures that all queries are answered effectively. Refers calls to appropriate departments only if unable to solve query appropriately. Deals with more complex queries, which often entail...
