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- ...multitask and work under pressure. Attention to detail. Teamwork and adaptability. Key Responsibilities Answer incoming calls and respond to customer inquiries. Make outbound calls (sales, follow-ups, surveys, or collections). Resolve customer...
- Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter...
- Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune...
- ...Position Summary: As a Customer Service & Call Center Agent, you will play a vital role in ensuring our guests’ travel experiences start on the right note. You will handle reservation requests, changes, and cancellations efficiently while delivering exceptional customer...
- ...We are looking for motivated, self driven, go getters that are able to work in a customer/client care industry. Your task is to call on our clients base and build on the existing relationships. You need to be mature, well spoken and goal driven to retain out client...
- Responsibilities • Accurately enter and update data into internal systems, spreadsheets, or databases • Review and verify data for completeness, accuracy, and formatting • Maintain digital records and organize information for easy access • Communicate with team...
- ...Duties & Responsibilities • Customer Support: • Handle inbound calls, emails, or chat inquiries professionally and efficiently. • Resolve customer queries, complaints, and issues promptly. • Provide accurate product or service information. • Problem-Solving...
R 9,499 per month
.../or Afrikaans; Xitsonga; Isindebele, Sepedi and Siswati Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer...- ...the ever-expanding online marketing industry. Invest in your future! Apply TODAY to secure your interview. Requirements: Call Center Experience 1 year preferred Clear ITC and criminal record (essential) Mininimum 6 months’ outbound sales experience (...
- ...joining one of the most innovative and forward-thinking companies.Job Summary: We are seeking a motivated and results-driven Call Center Cold Calling Sales Agent to join our dynamic sales team. The primary responsibility of this role is to make outbound calls to...
- ...Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales...
- ...of customers and administration of websites for a growing website company based in Midrand. This is a great starter position. Call Centre experience would be a bonus. The position entails taking calls from customers and making changes to websites via an admin...
Webtech Industries
Midrand, Gauteng9 days ago - ...and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making...
- ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because were...
- ...renowned international company specialising in customer value optimisation, travel solutions, and premium membership services is seeking a Call Claims Handler to join its dynamic Claims Department in Cape Town. This is an exciting opportunity to be part of a fast-paced,...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
R 5,500 - 8,000 per month
...Service Experience Level: Entry-Level (Training Provided) Job Overview We are looking for motivated and customer-focused Call Center Customer Service Agents to join a fast-growing contact center in Durban. This role is ideal for individuals who enjoy helping people...ShiftMate
Umhlanga, KwaZulu-Natala month ago- ...client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and... ...sales scripts to persuade potential customers to avail of Copy Center services and product Describe services and products...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...About the Role You'll be working as part of a dynamic incident response team, handling: Home emergency calls requiring instant remedy and coordination Property damage claims that may escalate to full insurance claims Customer support throughout the initial...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt)...
- ...Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow... ...Minimum 12 years in a quality assurance role within a SALES call center or BPO environment. Skills: Strong attention to detail...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
R 24,000 - 32,000 per month
...Key Responsibilities Oversee and manage call centre operations, including multiple teams and Team Leaders Drive performance against KPIs, including collections targets, service levels, and productivity Implement and monitor performance management frameworks,...- ...plant systems, along with strong project management and customer relationship management skills. 5+ years of experience managing data center projects. This role requires a highly organized and proactive professional capable of ensuring seamless project execution while...
- ...Our client in the Logistics Industry, based in Bellville Cape Town; is currently looking to employ an experienced Call Centre Marketers and Liaison Personnel to their team. An awesome career opportunity awaits. Requirements: ~24 years experience in a call centre...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise...
