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- Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter...
- ...Purpose of the job: Answer incoming calls courteously within SLA Manage all cases professionally and efficiently within the correct time frames Provide personalized customer service by responding to the needs of the client Ensure that all calls are captured...
- ...internationally with our specialist outsourced recruitment and management services. Our client, based in Sunninghill, is seeking a Call Centre Agent to manage inbound and/or outbound customer interactions. The successful candidate will provide support, resolve queries...
- ...WE’RE HIRING: CALL CENTRE AGENTS Location: Woodstock, Cape Town Salary: Basic + Commission (Great earning potential!) Transport: Provided What We’re Looking For: Call centre experience 3–6 months UK sales experience (advantage but not essential) 9–1...
- ...the ever-expanding online marketing industry. Invest in your future! Apply TODAY to secure your interview. Requirements: Call Center Experience 1 year preferred Clear ITC and criminal record (essential) Mininimum 6 months’ outbound sales experience (...
- Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune...
R 9,499 per month
.../or Afrikaans; Xitsonga; Isindebele, Sepedi and Siswati Key responsibilities may include but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify, research, and resolve customer...- ...of customers and administration of websites for a growing website company based in Midrand. This is a great starter position. Call Centre experience would be a bonus. The position entails taking calls from customers and making changes to websites via an admin...
Webtech Industries
Midrand, Gautenga month ago - ...We are seeking a detail-oriented and proactive Call Coordinator with 13 years of experience in IT Service Desk, Helpdesk, or call coordination environments. The ideal candidate will be responsible for effective call management, ensuring accurate logging, tracking, and...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making...
R 14 pa
...technology provider. The role focuses on high‑volume outbound calling to K–12 school districts across the United States, promoting innovative... ...opportunities. This position is ideal for experienced call-center sales professionals who are confident in cold calling, thrive...- Call Center Agents required to sell Cartridges and Chemicals earning a Basic of R5000 - R8000 plus commission and weekly incentives. Please send your CV's
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt)...
R 10,000 per month
...We are looking for hard working Call Center Sales Agents for a 6 months short term project with our reputable client in the Seurity Industry based in Centurion/Midrand for an immediate start. Job : Handle inbound and outbound sales calls Promote company services...- ...renowned international company specialising in customer value optimisation, travel solutions, and premium membership services is seeking a Call Claims Handler to join its dynamic Claims Department in Cape Town. This is an exciting opportunity to be part of a fast-paced,...
- ...full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We... ...participate in operations/client leadership meetings & conference calls • Escalation Management: Responsible for investigating and responding...
R 5,000 per month
...Call Centre Agents Needed Area - Bellville Salary - R5000 a month plus commission Start Date - 1 August 2026 Training is provided Looking to hire 10 telesales agents with at least 1year call centre experience. Candidates must have Matric, good telephone...- ...7 May 2026 Cluster and Location Personal and Private Banking - Nedbank Contact Centre - Consumer Outbound. Career Stream Call Centre (Outbound) Leadership Pipeline Manage Self: Technical Call Agent - Fixed Term Contract Call Agent (Pipeline) Job...
- ...Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow... ...Minimum 12 years in a quality assurance role within a SALES call center or BPO environment. Skills: Strong attention to detail...
- ...testing software ensures that candidates can do what they say. Provide admin and operational support to the maintenance team. Handle calls, log faults, and coordinate with technicians to ensure quick resolution. Hours: Mon-Fri, 07:00 - 16:00 Key Duties:...
- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
- ...We are seeking a call centre operator who has excellent verbal and written communication skills to manage member, staff and public queries through various channels, follow up payments, respond to social media comments and conduct a series of administrative functions...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- .... Our strategic intent and brand promise of growing together is reflected in our updated corporate identity.Main Purpose The Call Centre Agent will play a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential...
- ...client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and... ...sales scripts to persuade potential customers to avail of Copy Center services and product Describe services and products...
- ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance in order to meet business goals...
- ...Comply with governance in terms of legislative and audit requirements. Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system. Report on...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...Grade 12 or NQF4 1 year work experience in similar environment Core Responsibilities: Receive and handle incoming calls on the emergency switch board and radio communication. Operation and utilization of computer aided dispatch system that incorporates...
