Recruiter (Bulk & Call Centre)

Optimal Growth Technologies provides organizations of all sizes with the best, most trustworthy solutions. In the ever-evolving technology market, we believe that companies need reliable allies who can guide them through the challenges that accompany technological growthRole Overview We are seeking an experienced Bulk Recruiter to support high-volume recruitment for a fast-paced call centre environment. The successful candidate will be responsible for the full recruitment lifecycle, sourcing and hiring large volumes of customer service, sales, collections, and support agents while ensuring a positive candidate experience and meeting strict hiring deadlines. The ideal candidate has proven experience recruiting for contact centre environments and thrives in a target-driven, high-volume recruitment setting. Key Responsibilities Bulk Recruitment Manage end-to-end recruitment for high-volume call centre vacancies. Source, screen, interview, and shortlist candidates for multiple roles simultaneously. Conduct competency-based telephonic and virtual interviews. Coordinate interviews, assessments, and hiring days. Build and maintain talent pools for ongoing recruitment campaigns. Ensure recruitment targets and turnaround times are consistently achieved. Candidate Sourcing Source candidates through job boards, LinkedIn, social media, referrals, recruitment databases, and community outreach initiatives. Drive bulk recruitment campaigns and recruitment events. Build talent pipelines for future hiring requirements. Stakeholder Management Partner with hiring managers to understand workforce requirements. Provide regular recruitment updates and market feedback. Deliver an exceptional candidate and stakeholder experience throughout the recruitment process. Recruitment Administration Schedule interviews and communicate with candidates throughout the recruitment process. Prepare offer documentation and support onboarding activities. Maintain accurate recruitment records within the Applicant Tracking System (ATS). Ensure compliance with recruitment policies and employment legislation. Reporting Track recruitment activity and hiring progress. Produce weekly recruitment reports and pipeline updates. Monitor recruitment metrics including time-to-fill, source effectiveness, and hiring targets. Qualifications Diploma or Degree in Human Resources, Business Administration, Psychology, or a related field (advantageous). Experience Minimum 3 years' recruitment experience within a high-volume recruitment environment. Proven experience recruiting for call centre/contact centre operations. Experience recruiting Customer Service, Sales, Collections, Technical Support, or Back Office agents. Experience managing multiple vacancies and meeting aggressive hiring targets. Recruitment agency or BPO recruitment experience will be highly advantageous. Key Skills High-volume recruitment Call Centre recruitment Candidate sourcing Behavioural interviewing Talent acquisition ATS & recruitment systems LinkedIn Recruiter Microsoft Office Recruitment reporting Stakeholder management Key Competencies Strong communication and interpersonal skills Ability to work in a fast-paced, target-driven environment Excellent planning and organisational skills High attention to detail Strong relationship-building ability Results-oriented and resilient Problem-solving and decision-making skills Customer-focused mindset Ability to manage multiple priorities simultaneously Success Measures Achievement of weekly and monthly hiring targets. Delivery of quality candidates within agreed turnaround times. Positive candidate and hiring manager experience. Strong recruitment pipeline for ongoing bulk hiring campaigns. Accurate recruitment administration and reporting.