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- About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly...
- ...· Provide reporting on all aspects of the campaign to Management on a daily, weekly and monthly basis as directed by the Contact Centre Manager. Leadership & Motivation · Provide Team Leaders with clear direction through individual/team objective setting. ·...
- ...business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by effectively delivering real-time (intra...
- ...The role: We’re looking for a Contact Centre Recruitment Consultant to work with us and grow our Contact Centre Teams but could also... ...openings to passive candidates. Screening ~ Perform pre-screening calls to analyse applicants’ skills, abilities, and culture fit....
- Join our exciting call centre in Town. You must be sales driven, money driven and communicate clearly We offer: Basic salary Attendance bonuses Incentives Be available immediately Please send your resume/CV
- ...We are looking for exceptional, highly motivated, Target driven and experienced Team Leaders to work for an Award winning Call Centre in KZN. If you are looking for Career Growth, fantastic salaries and great working hours then Talksure is the Place for you. Duties...
- ...SUMMARY: My client is seeking a dynamic, all-rounded property professional to take on the role of Centre Manager. You will be responsible for managing the centre’s trading opportunities, tenant relations, building operations, and financial performance — driving profitability...
Innovazi Consulting
Durban, KwaZulu-Natal21 hours ago - ...We’re hiring remote call centre agents to work on our insurance comparison campaigns. Position: Remote Telesales/Lead Generation Hours: Monday–Friday, 8am to 5pm Salary: Basic + Uncapped Commission Location: South Africa (Work from Home) What You Need:...
- ...Natal Entrepreneurial Leadership | 46,000m² Retail Destination A rare opportunity for a hands-on, commercially savvy Shopping Centre Manager to take full operational and strategic ownership of a well-established 46,000m² shopping centre. We’re looking for a...
Sandi Crowther Recruitment
Durban, KwaZulu-Natal2 days ago - ...SUMMARY: - POSITION INFO: Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection...
Business Capital Group
Durban, KwaZulu-Natalmore than 2 months ago - SUMMARY: Join Our Banking Tech Team! Core Systems Admin Wanted! POSITION INFO: We are seeking a skilled and detail-oriented Core Banking Systems Administrator to manage, support and maintain our core banking application and related systems. The ideal candidate...
Executive Placements
Durban, KwaZulu-Natal21 days ago - ...Graduate Structural Engineer in Umhlanga, KZN. Responsibilities: Involved in building structures includes large retail shopping centres, commercial office buildings with deep basements, high-rise apartment buildings, housing township developments and single...
- SUMMARY: - POSITION INFO: About this role : The Risk Specialist will execute, monitor and analyze predefined campaign strategies aligned to the new vertical strategy. They will formulate and implement the Agency operational strategy to achieve the overall...
Business Capital Group
Durban, KwaZulu-Natala month ago - ...The Senior Quality and insights Manager: CC Quality Assurance oversees and manages Quality, Risk and Compliance teams in the contact centre environment. The Detail: Team Management: Participates in managing, guiding, and supporting the contact centre quality...
- ...particularly regional African languages What’s Offered: A role within the central coordination team at a real-time operations centre in Ballito, KZN Comprehensive onboarding and training in systems and service protocols The opportunity to support mission-...
- ...Monitor port operations and planning the turnaround of the arriving vessels Ensure safe and fast and most cost-efficient port call for the vessels, including transhipment and barging arrangements Ensure adequate relationship with port authorities, customers, terminals...
- ...Coaching and developing leaders to build a high-performance culture If you bring: ~5 years in Sales Operations or Contact Centre Management (preferably in BPO) ~ Proven experience managing large teams (400+ FTEs) ~ A Bachelor’s degree in Business, Operations...
- ...RESPONSIBILITIES Market research and brand awareness Proactively identify and reach out to potential prospects through cold calling, email, and social selling Qualify inbound leads and conduct thorough discovery calls to understand prospect needs Meet or...
- ...RESPONSIBILITIES Market research and brand awareness Proactively identify and reach out to potential prospects through cold calling, email, and social selling Qualify inbound leads and conduct thorough discovery calls to understand prospect needs Meet or exceed...
- ...RESPONSIBILITIES Market research and brand awareness Proactively identify and reach out to potential prospects through cold calling, email, and social selling Qualify inbound leads and conduct thorough discovery calls to understand prospect needs Meet or...
- ...Main Job Tasks, Duties and Responsibilities answer calls and respond to emails handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints route calls to appropriate...
- ...DBN000900 Engineering & Technical KwaZulu Natal, Durban North & Umhlanga Monthly Cost To Company (Market related, Negotiable) Calling all SENIOR Trade Tested Air-Conditioning/Refrigeration Technicians...Our client specializing in a range of Air Conditioning based...
- ...QUALIFICATIONS AND EXPERIENCE REQUIRED • Matric • Minimum of 5 years experience as a Quality Assurance team leader in a contact centre • Experience in an outbound contact centre (advantageous) • Intermediate level for MS Office NB: Thank you for choosing...
- ...quality assurance processes and procedures within the Ignition CX entity. The Quality & Insights manager is to ensure that the quality of calls exceed both the customer and client expectations and will be reporting directly to the Head of Operational Quality , Risk &...
- ...Elysian Group. Job Type: Full-Time. Elysian Group - Dialler Manager Position available - responsible for managing and optimizing the call dialler systems to enhance the efficiency of outbound call campaigns. Day-to-day tasks include monitoring dialler performance,...
- ...( More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even...
- ...whatever it takes. Qualify like a pro : Separate the tyre-kickers from the game-changers – fast. Run sharp, no-fluff discovery calls that get straight to the client’s needs and pain points. Crush your KPIs : From meetings booked to deals advanced, you know...
- ...talent that can open doors, build trust, and spark interest. What you’ll doing: • Find and reach out to the right people (cold calls, emails, social selling). • Qualify leads quickly – figure out who’s serious and who’s not. • Run tight, high-impact...
- ...client communication to expand Growth Resourcing’s market presence. What You’ll Be Doing • Reaching out to potential clients (cold calls, emails, and LinkedIn) • Qualifying leads and booking meetings with decision-makers • Managing your outreach in our CRM •...
- Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer value at first point of contact Identify and understand customer needs in order to provide a consistently high quality...
