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- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years’ experience in debt collection or credit control to lead their collections team. The ideal candidate will be a strong leader with proven experience in managing teams...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...Call Centre Agent: Inbound Purpose: To provide callers with a first time resolution to queries in order to provide quality service... ...framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. Outputs...
- ...Our client is seeking a highly organised and customer-focused Call Centre Operator to serve as the primary liaison between the company and its customers, including service station operators. This role operates in a fast-paced, high-volume environment and is critical in...
- ...Key Responsibilities: Handle calls and customer interactions with professionalism and empathy. Manage and update CRM systems accurately... ...(both written and spoken). Previous experience in a call centre or administrative environment. Strong multitasking and...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
R 25,000 per month
...Job Overview We are seeking a motivated and professional Call Centre Agent to manage inbound and outbound customer calls in a fully remote environment. This role is ideal for an experienced call centre professional who is confident on the phone, meets targets consistently...- ...Call Centre Manager Picture this: you're the sharp-eyed conductor of a high-stakes digital banking orchestra, where AI handles the routine and human agents tackle the tough stuff like fraud, complaints, and KYC checks. In this role, you keep the outsourced BPO partner...
- ...WE ARE HIRING – CALL CENTRE AGENTS Are you confident, motivated, and ready to Join our growing team today! Minimum 6 Months Call Centre Experience Required Paid Training Provided Must Be Computer Literate We need 8 energetic individuals who are ready to...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns. Responding efficiently and accurately... ...** CVs must be sent to this email only with WSHOP CALL CENTRE in the subject line. Applications will close on Friday...
R 20,000 per month
...Job Overview We are seeking a motivated and energetic Call Centre Agent to handle inbound and outbound customer calls in a fully remote environment. This is a great opportunity for someone who enjoys helping people and thrives in a structured, target-driven setting....- ...AFM Business Solutions is looking for a confident, motivated, and well-spoken Call Centre Agent to join our growing team. Requirements: Excellent communication skills Strong telephone etiquette Sales or call centre experience is advantageous Ability to...
- ...Planning, organisation and control of staff The Sales Contact Centre Manager is responsible for leading and managing a highâÃÂÃ... ...quality standards and scripts Partner with QA teams to monitor call quality and complaint trends Drive a customerâÃÂÃÂ...
R 5,000 per month
...Call Centre Agents Needed Area - Bellville Salary - R5000 a month plus commission Start Date - 1 August 2026 Training is provided Looking to hire 10 telesales agents with at least 1year call centre experience. Candidates must have Matric, good telephone...- A small start up call centre is looking for an experienced vibrant call centre agents. They must eloquent and fluent in English They must be join us to dial a UK PCP Claims Campaign and be available immediately Please send your resume/CV
- ...Key Responsibilities Monitor and evaluate inbound and outbound calls for quality and compliance Assess calls against internal... ...conduct Requirements Minimum 3 years’ experience in a call centre QA, coaching, senior agent, or team leader role Strong listening...
- Location: 17 Old Paarl Rd, 10C Old Dutch Square, Bellville Salary: R7,000 basic + commission Requirements: Min 1 year debt review closing experience Strong communication & closing skills Target-driven Please send your resume/CV
- ...Knowledge of R Language and Python ~2–3 years’ experience in data analytics, coding, and big data ~ Previous debt collection or call centre experience essential ~ Experience on Excalibur System, SAP, Moonsoft, Solar, and Sage advantageous Key Responsibilities...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...We are seeking a call centre operator who has excellent verbal and written communication skills to manage member, staff and public queries through various channels, follow up payments, respond to social media comments and conduct a series of administrative functions....
- ...quality, sales, attrition, absence etc. • Manages team meetings and participate in operations/client leadership meetings & conference calls • Escalation Management: Responsible for investigating and responding on client escalations timely and effectively • Governance...
- Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and the perception of the brand in the market by ensuring a consistent high...
- ...environment Core Responsibilities: Receive and handle incoming calls on the emergency switch board and radio communication.... ...linked direct alarm systems and surveillance systems within the centre in a professional and efficient manner. Perform critical incident...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support. Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store. Load cash, balance...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- ...Comply with governance in terms of legislative and audit requirements. Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system. Report on...
- ...segment. This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity... ...Deals with client queries via telephone in adherence with Call Centre standards under supervision. Escalate complex queries to more...