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- ...Job description: Answering distress calls from drivers experiencing breakdowns Gathering essential detail: location,m vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g. stranded on the highway) Dsipatching breakdown...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- Job Description: As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum Qualifications...
- ...and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback &...
- Call Centre Team Leader (Media and Printing) Location: Pretoria Our client in the Media and Printing industry has an opening for a team leader in their call centre department. They offer an exciting opportunity to be part of a company that has cutting edge technology...
- Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities • To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses...
- ...Call Centre Agent: Inbound Purpose: To provide callers with a first time resolution to queries in order to provide quality service... ...framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. Outputs...
- ...Our client is seeking a highly organised and customer-focused Call Centre Operator to serve as the primary liaison between the company and its customers, including service station operators. This role operates in a fast-paced, high-volume environment and is critical in...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
R 25,000 per month
...Job Overview We are seeking a motivated and professional Call Centre Agent to manage inbound and outbound customer calls in a fully remote environment. This role is ideal for an experienced call centre professional who is confident on the phone, meets targets consistently...- ...Call Centre Manager Picture this: you're the sharp-eyed conductor of a high-stakes digital banking orchestra, where AI handles the routine and human agents tackle the tough stuff like fraud, complaints, and KYC checks. In this role, you keep the outsourced BPO partner...
- Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise...
- Job title:Insurance Call Centre Sales Agent (Cape Town) Job Description: As a Sales Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's...
- Description: We are seeking a highly motivated and energetic Telemarketing/Call Centre Agent to join our dynamic team. The ideal candidate will have excellent communication skills and the ability to thrive in a fast-paced, results-driven environment. If you enjoy interacting...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
R 15,000 per month
...Job Overview We are seeking a motivated and energetic Call Centre Agent to handle inbound and outbound customer calls in a fully remote environment. This is an excellent opportunity for someone who enjoys helping people and thrives in a structured, target-driven setting...R 6,995 per month
...Sales Call Centre Agents Insurance Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria. Should you meet the above requirements, please email your CV to *****@*****.co.za with copy of ID, qualifications...- ...Planning, organisation and control of staff The Sales Contact Centre Manager is responsible for leading and managing a highâÃÂÃ... ...quality standards and scripts Partner with QA teams to monitor call quality and complaint trends Drive a customerâÃÂÃÂ...
- Call Center Agents required to sell Cartridges and Chemicals earning a Basic of R5000 - R8000 plus commission and weekly incentives. Please send your CV's.
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
R 7,484 - 8,484 per month
Call Centre Agent: Direct Marketing Location: Pretoria Salary: R7484 to R8484 p.m Our client in the insurance industry is looking for Call Centre Agents to do direct marketing. Responsibilities: 1. Market products and achieve sales target (TCF) • Sell policies...- ...Call Centre Agent/ Advisor (Insurance and Financial) Location: Irene, Centurion Salary: R4000 to R6000 + incentives Our client in the Insurance and Financial industry is looking for a Call Centre Agent/ Advisor to contribute towards the organizational growth by...
- ...quality, sales, attrition, absence etc. • Manages team meetings and participate in operations/client leadership meetings & conference calls • Escalation Management: Responsible for investigating and responding on client escalations timely and effectively • Governance...
- ...Comply with governance in terms of legislative and audit requirements. Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system. Report on...
- REQUIREMENTS: - Minimum 3 years experience in parts sales/tele-sales - Grade 12 qualification - Strong selling and people skills - Computer Literate If you haven’t heard back from one of our Talent Gurus within 7 days of submitting your application, we regret...
- ...environment Core Responsibilities: Receive and handle incoming calls on the emergency switch board and radio communication.... ...linked direct alarm systems and surveillance systems within the centre in a professional and efficient manner. Perform critical incident...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- ...availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support. Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store. Load cash, balance...