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- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...Our client is seeking a highly organised and customer-focused Call Centre Operator to serve as the primary liaison between the company... ...exceptional customer service. Key Responsibilities: Order Management & Dispatch Customer Support & Complaints Emergency &...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...~ Exceptional listening and analytical skills ~ Solid time management skills ~ Must be able to effectively deal with people at all...
- ...the JSE - successfully transitioned from a private equity fund manager to investment holding company. At this time, Brait increased... ...reflected in our updated corporate identity.Main Purpose The Call Centre Agent will plays a vital role in receiving inbound calls and...
- A small start up call centre is looking for an experienced vibrant call centre agents. They must eloquent and fluent in English They must be join us to dial a UK PCP Claims Campaign and be available immediately Please send your resume/CV
R 8,500 per month
...providing you with opportunities to learn and build your knowledge and skills base for future career development. Department: ~ Call Centre - Customer Service Requirements Skills and Competencies Assertive and adapts well to the business environment...R 5,000 per month
...Call Centre Agents Needed Area - Bellville Salary - R5000 a month plus commission Start Date - 1 August 2026 Training is provided Looking to hire 10 telesales agents with at least 1year call centre experience. Candidates must have Matric, good telephone...- ...We are seeking a call centre operator who has excellent verbal and written communication skills to manage member, staff and public queries through various channels, follow up payments, respond to social media comments and conduct a series of administrative functions...
- ...WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients... ...participate in operations/client leadership meetings & conference calls • Escalation Management: Responsible for investigating and...
- ...Responsibilities: Receive and handle incoming calls on the emergency switch board and radio... ...systems and surveillance systems within the centre in a professional and efficient manner. Perform critical incident management operational level task Perform emergency...
- Location: 17 Old Paarl Rd, 10C Old Dutch Square, Bellville Salary: R7,000 basic + commission Requirements: Min 1 year debt review closing experience Strong communication & closing skills Target-driven Please send your resume/CV
- ...significant growth and profitability in the context of cost management. Manage costs / expenses within approved budget to achieve... ...Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact...
- Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and the perception of the brand in the market by ensuring a consistent high...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company... ..., improvement areas, and progress metrics. Present findings to management as required. Training Support: Assist in training sessions,...
- ...Job description: Answering distress calls from drivers experiencing breakdowns Gathering essential detail: location,m vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g. stranded on the highway) Dsipatching breakdown...
- ...What You’ll Do Answer incoming calls and respond to customer queries in a professional manner Make outbound calls to follow up... ...What We’re Looking For Experience : Minimum 6–12 months call centre experience (sales, customer service, or collections) preferred...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system. Meet, greet, establish and clarify client needs and verify documentation and direct clients. Nurture strong, long-...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...duties are performed in accordance with the company's Quality Management System and OHS Management System requirements. Primary Duties... ...of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities...
- ...successful applicant will also gain business, personal and technical call centre skills which they can use across the business and throughout... ...administrative requirements related to customer account management accurately Resolve queries in line with departmental...
- ...Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates... ...provider he will immediately liaise with the Technical Manager or Foreman to seek clarity. Diesel The call Centre Operator...
- ...Job Title Call Centre Manager Online Casino & Sportsbook Department Call Centre Location Wynberg, Sandton (Office based role) Role Purpose The Call Centre Manager is responsible for leading, optimizing, and governing all customer contact operations...
- Job Description: As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum Qualifications...
- Call Centre Team Leader (Media and Printing) Location: Pretoria Our client in the Media and Printing industry has an opening for... ...excellent customer services. Duties and responsibilities: • Management of a 4- seat call centre, setting of goals, staff training...
- ...activities in the catchment areas of the centres. Updated market knowledge as to new developments... ...100% utilized. Responsibility is to manage all non-technical services, repairs and... ...8 years in a relevant field Please call us on (***)***-**** for more information...
- ...affiliate of Hollard . We are looking to recruit an experienced Sales Call Centre Supervisor, who is highly detail-orientated, structed and dependable. You enjoy working with people, managing operational processes and ensuring recuring deadlines are met with accuracy...