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R 16,800 - 25,200 per month
...An excellent opportunity has arisen for a Call Centre Quality Assessor based in Stellenbosch. Our client, a reputable organisation in the Customer Service & Helpdesk sector, is looking for a motivated professional to contribute to their growing team. The ideal candidate...Recruite Agency
Stellenbosch, Western Cape2 days ago- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA...
R 24,000 - 32,000 per month
...Key Responsibilities Oversee and manage call centre operations, including multiple teams and Team Leaders Drive performance against KPIs, including collections targets, service levels, and productivity Implement and monitor performance management frameworks,...- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...months to 1 year telesales experience (non-negotiable) ~ Strong command of the English language (spoken and written) ~ Previous call centre experience advantageous ~ Target-driven mindset with a passion for sales What We’re Looking For: Confident...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...~ Exceptional listening and analytical skills ~ Solid time management skills ~ Must be able to effectively deal with people at all...
- ...About the Role You'll be working as part of a dynamic incident response team, handling: Home emergency calls requiring instant remedy and coordination Property damage claims that may escalate to full insurance claims Customer support throughout the initial...
- ...We're Hiring: Call Centre Manager Are you an experienced call centre or service desk leader who thrives in a fast‑paced, customer‑centric environment? We are looking for a dynamic Call Centre Manager to oversee our multi‑location support operations and lead a...
- ...Job description: Answering distress calls from drivers experiencing breakdowns Gathering essential detail: location,m vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g. stranded on the highway) Dsipatching breakdown...
- We Are Hiring | 12-Month Learnership Opportunity ?Call Centre Agent Debt CollectionSA Business School is proud to offer an exciting 12-month accredited learnership programme designed specifically for young South Africans living with disabilities who are ready to launch...
- ...client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system. Meet, greet, establish and clarify client needs and verify documentation and direct clients. Nurture strong, long-...
- We are looking to fill the call centre vacancies in our Pietermaritzburg branch. do you possess the followingTarget and goal drivenWork well under pressureHungry for successSelf DisciplineTeam PlayerConfident, professional and diligent.
- ...the JSE - successfully transitioned from a private equity fund manager to investment holding company. At this time, Brait increased... ...reflected in our updated corporate identity.Main Purpose The Call Centre Agent will play a vital role in receiving inbound calls and...
- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
- Automotive Call Centre AgentSalary Market Related Bramley, GPA well-established company within the Automotive Industry, based in Bramley, is seeking a motivated and customer-focused Call Centre Agent to join their team. This role is ideal for an individual with strong communication...
- ...duties are performed in accordance with the company's Quality Management System and OHS Management System requirements. Primary Duties... ...of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities...
- ...Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company... ..., improvement areas, and progress metrics. Present findings to management as required. Training Support: Assist in training sessions,...
- Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise...
- ...Job Title: Inbound Call Centre Agent Location: Cape Town, Western Cape, South Africa Employment Type: Full-time Job Summary We are seeking a customer-focused and professional Inbound Call Centre Agent to join our team in Cape Town. The successful candidate...
- ...Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates... ...provider he will immediately liaise with the Technical Manager or Foreman to seek clarity. Diesel The call Centre Operator...
- ...enabling both consumers and business to gain competitive advantage! We are looking for an energetic and experienced Contact Centre Manager to join our Services teams. The Detail: As a Contact Centre Manager at the Ignition Group, you will be responsible for managing...
- Vacancy: CUSTOMER SERVICE / CALL CENTREArea: Nelspruit, MpumalangaRequirements:Assist customers telephonicallyAssist and resolve client... ...and month end forecastingSourcing quotationsAssisting depot managers if neededTelesales - New policy sign up queries and sign upsStarting...
- ...various dealers countrywide Sales & service centres are available country wide in the major... ...retailers Solving customer education calls by providing technical product knowledge... ...are met - KPI's Daily Sirius system management and Amazon Telephony system Ensuring...
- ...Our client in the Logistics Industry, based in Bellville Cape Town; is currently looking to employ an experienced Call Centre Marketers and Liaison Personnel to their team. An awesome career opportunity awaits. Requirements: ~24 years experience in a call centre...
R 14,000 - 18,000 per month
...Key Responsibilities Lead, manage, and motivate a team of call centre agents to achieve KPIs and performance targets Monitor team performance, productivity, and service levels Provide ongoing coaching, mentoring, and performance management Handle escalations...- Location: Pretoria East Salary: R7 000 + Incentives Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities To uphold the brand and the perception of the brand in the market by ensuring a consistent high...
- ...Santam Travel Insurance has a position available for a Call Centre Agent who will be based in (Illovo). What will make you... ...effective written and verbal communication. Ad hoc support to management and the sales team as and when required Qualifications...
