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- A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years’ experience in debt collection or credit control to lead their collections team. The ideal candidate will be a strong leader with proven experience in managing teams...
R 25,000 - 30,000 per month
...standards of regulatory compliance. The Quality Assurance Process Manager will be responsible for overseeing quality monitoring,... ...experience, complaints resolution, and training governance across the call centre. This permanent, full-time role based in Durban focuses on...- ...operations, dialler technologies, reporting systems, and workforce management Key Responsibilities Manage and optimise outbound... ...collections environment ~ Proven experience managing high-volume call centre operations and multiple portfolios ~ Experience working...
- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA...
- ...Create a safe transacting environment; and Improve financial literacyPurpose of the job: The manager will be responsible for the performance of an Inbound Call Centre and ensure to render a sound service to all Postbank customers continuously, identifying,...
- ...The Call Centre Manager is responsible for the overall leadership, performance, and strategic management of the MSXI Contact Centre. The role ensures the delivery of exceptional customer experiences, achievement of operational KPIs, client satisfaction, and continuous...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- Minimum requirements: Experience working Standard Bank Collections would be preferred Experience working with CACS would be ideal Consultant: Elaine Braysher - Dante Personnel Pretoria Faerie Glen Apply via our website Or apply directly on the below...
R 35,000 - 55,000 per month
...The Leads Manager is a group-critical role responsible for owning, controlling, and optimising... ...Acting as the central commercial nerve centre between Growth, Sales, Finance,... ...Speed-to-Lead Excellence Enforce the - Call activity and attempts Response quality...- ...Key Responsibilities Branch Operations Management Oversee the day-to-day running of the branch to ensure operational efficiency and profitability. Implement and manage company standard operating procedures and departmental policies. Ensure compliance with...
- ...achieve set KPIs and financial targets. Ability to multi-task, managing new, in-progress, and decisioned applications in a structured... ...point of contact for clients across all channels, handling calls and emails, resolving complaints, and processing applications efficiently...
- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
- ...Provider (NCRCP20). Job Description To manage activities ensuring levels are maintained... ...and control of staff The Sales Contact Centre Manager is responsible for leading and... ...Partner with QA teams to monitor call quality and complaint trends Drive a customer...
- ...The Outbound Call Centre Agent is responsible for proactively contacting potential customers to promote and sell insurance, financial... ...provided with accurate product information. Compliance and Risk Management Ensure all sales activities comply with company policies,...
- ...We are seeking a proactive Call Centre Agent to be the crucial link between our customers and our busy workshop. In this role, you... ...communication skills and attention to detail to meticulously manage appointments, handle recall campaigns, and drive service bookings...
- ...(highly advantageous) Strong administrative and organisational skills Proficiency in Microsoft Excel (essential) Ability to manage multiple processes and workflows efficiently Good understanding of legal processes and terminology Key Responsibilities: Provide...
- ...focused on conversational AI or contact centre technology. ~ Proven track record of designing... ...using Deluge and JavaScript in a call centre context. ~ Familiarity with AI automation... ...rate, and customer satisfaction. Manage voice latency, audio quality, and real-...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...within a banking, legal recoveries or financial services collections environment. Minimum 5 years' experience in a supervisory or management role within collections, legal recoveries or secured asset enforcement. Extensive experience managing Home Loan and/or Vehicle...
- A position has arisen at our fast growing company for a young and dynamic sales agent.This is a new position and would suit someone willing to grow with the company. We are Musgrave based so would suit someone from Chatsworth or durban south area.We offer a basic plus generous...
- Call Center Agents required to sell Cartridges and Chemicals earning a Basic of R5000 - R8000 plus commission and weekly incentives. Please send your CV's.
- ...Recruiter Ubuntu Resource Management Job Ref JHB000048/Tanya Date posted Tuesday, June 23, 2026 Location Johannesburg, South Africa Salary R 5 000 SUMMARY Call Centre Agent - Roodepoort, Constantia Kloof POSITION INFO We are looking...
- ...Call Centre Agent Wanted Are you confident on the phone and great with people? We’re looking for motivated individuals to join our team as Lead Warming Call Centre Agents. What You’ll Do: Contact potential clients who have already shown interest Build rapport...
- ...comply with the corporate governance standards in the countries in which we operate.Job Advert Summary We are looking for a call centre agent to coordinate and diagnose the process flow of the IT support function within the organization by escalating calls logged...
- ...bases at Lanseria, Cape Town and Durban.Description Receive calls from customers / passengers; Deal with problems such as delays... ...(Essential); Minimum of 1 to 4 Years experience in a Call Centre Environment (Essential); Travel or relevant qualification (Advantageous...
- Want to Join our Dynamic Award Winning Call Centre Team? We are an insurance broker whose main focus is AVBOB funeral cover. We provide agents with fresh leads daily. We do not do ANY cold calling. All our clients applied for funeral cover or other insurance products, most...
- ...We are looking for a fast, efficient and motivated Call Centre Agent to join our busy office based in Table View. The ideal candidate must be a strong communicator, confident on the phone, and able to work well under pressure in a fast-paced office environment. We...
R 25,000 per month
...Job Overview We are seeking a motivated and professional Call Centre Agent to manage inbound and outbound customer calls in a fully remote environment. This role is ideal for an experienced call centre professional who is confident on the phone, meets targets consistently...R 20,000 per month
...Job Overview We are seeking a motivated and energetic Call Centre Agent to handle inbound and outbound customer calls in a fully remote environment. This is a great opportunity for someone who enjoys helping people and thrives in a structured, target-driven setting....- ...employment contract) with the company and receive a stipend. This is a learning opportunity for the unemployed that has a passion for call centre and would like to gain experience in order to pursue a career in the Financial and Insurance industry Competencies The...