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- A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years’ experience in debt collection or credit control to lead their collections team. The ideal candidate will be a strong leader with proven experience in managing teams...
- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA...
- ...The Call Centre Manager is responsible for the overall leadership, performance, and strategic management of the MSXI Contact Centre. The role ensures the delivery of exceptional customer experiences, achievement of operational KPIs, client satisfaction, and continuous...
- ...Job description: Answering distress calls from drivers experiencing breakdowns Gathering essential detail: location,m vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g. stranded on the highway) Dsipatching breakdown...
- ...Provider (NCRCP20). Job Description To manage activities ensuring levels are maintained... ...and control of staff The Sales Contact Centre Manager is responsible for leading and... ...Partner with QA teams to monitor call quality and complaint trends Drive a customer...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...Call Centre Agent Wanted Are you confident on the phone and great with people? We’re looking for motivated individuals to join our team as Lead Warming Call Centre Agents. What You’ll Do: Contact potential clients who have already shown interest Build rapport...
- We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance...
- ...and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback &...
- ...Key Responsibilities: Handle calls and customer interactions with professionalism and empathy. Manage and update CRM systems accurately. Provide administrative... ...and spoken). Previous experience in a call centre or administrative environment. Strong multitasking...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...comply with the corporate governance standards in the countries in which we operate.Job Advert Summary We are looking for a call centre agent to coordinate and diagnose the process flow of the IT support function within the organization by escalating calls logged...
- ...Monitor and evaluate inbound and outbound calls for quality and compliance Assess... ...reporting and performance summaries for management Contribute to improvements in QA processes... ...Minimum 3 years’ experience in a call centre QA, coaching, senior agent, or team leader...
- ...: (not limited to) Answering or making calls related to vehicle on road breakdowns.... ...verbal communication skills. Strong time management and decision-making skills. Fluency in... ...sent to this email only with WSHOP CALL CENTRE in the subject line. Applications...
- Credit intelligence is seeking the employment of experienced Afrikaans Debt Collecting Agents to assist in our Debt Collection Call Centre in Midrand, JohannesburgApplicants must have at least 1 years Debt Collecting Call Centre experience and have the following expertise...
- ...We are looking for a fast, efficient and motivated Call Centre Agent to join our busy office based in Table View. The ideal candidate must be a strong communicator, confident on the phone, and able to work well under pressure in a fast-paced office environment. We...
R 25,000 per month
...Job Overview We are seeking a motivated and professional Call Centre Agent to manage inbound and outbound customer calls in a fully remote environment. This role is ideal for an experienced call centre professional who is confident on the phone, meets targets consistently...R 20,000 per month
...Job Overview We are seeking a motivated and energetic Call Centre Agent to handle inbound and outbound customer calls in a fully remote environment. This is a great opportunity for someone who enjoys helping people and thrives in a structured, target-driven setting....- We are looking to fill the call centre vacancies in our Pietermaritzburg branch. do you possess the followingTarget and goal drivenWork well under pressureHungry for successSelf DisciplineTeam PlayerConfident, professional and diligent.
- Call Center Agents required to sell Cartridges and Chemicals earning a Basic of R5000 - R8000 plus commission and weekly incentives. Please send your CV's.
- A position has arisen at our fast growing company for a young and dynamic sales agent.This is a new position and would suit someone willing to grow with the company. We are Musgrave based so would suit someone from Chatsworth or durban south area.We offer a basic plus generous...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails... ...~ Exceptional listening and analytical skills ~ Solid time management skills ~ Must be able to effectively deal with people at all...
- ...backbone of our human resource practices.Job Purpose: The Call Centre Operations Specialist is a functional subject matter expert... ...standards Understanding of escalation frameworks and case management Familiarity with workforce management concepts (adherence,...
- ...within a banking, legal recoveries or financial services collections environment. Minimum 5 years' experience in a supervisory or management role within collections, legal recoveries or secured asset enforcement. Extensive experience managing Home Loan and/or Vehicle...
- ...Call Centre Agent: Inbound Purpose: To provide callers with a first time resolution to queries in order to provide quality service... ...tasks. Technical Competencies Customer Relationship Management: Able to demonstrate concern for customer expectations and...
- ...WE ARE HIRING – CALL CENTRE AGENTS Are you confident, motivated, and ready to Join our growing team today! Minimum 6 Months Call Centre Experience Required Paid Training Provided Must Be Computer Literate We need 8 energetic individuals who are ready to...
- ...Job Purpose: The Call Centre Operations Specialist is a functional subject matter expert responsible for driving operational excellence across the Contact Centre. The role focuses on defining, optimising, and embedding best-practice processes, performance standards, and...
- ...AFM Business Solutions is looking for a confident, motivated, and well-spoken Call Centre Agent to join our growing team. Requirements: Excellent communication skills Strong telephone etiquette Sales or call centre experience is advantageous Ability to...
- ...analytics, coding, and big data ~ Previous debt collection or call centre experience essential ~ Experience on Excalibur System, SAP,... ...reports Perform data cleansing, validation, and database management Support dialer campaign segmentation and optimisation...