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...SUMMARY: Job Description: We are seeking an experienced Call Centre Consultant to join our team. The ideal candidate will handle incoming... ...POSITION INFO: Key Responsibilities: Answer and manage customer calls efficiently Provide accurate information and...West Coast Personnel
Table View, Western Cape8 days ago- ...SUMMARY: A leading commercial services provider is seeking an experienced and driven Commercial Emergency Call Centre Team Leader to manage and support a high-performing, 24/7 operations team. This role is ideal for a candidate with a solid background in trucking...
Sydsen
Sandton, Gauteng1 day ago - ...POSITION INFO: ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing...
Datafin IT Recruitment
Johannesburg, Gauteng18 days ago - ...Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR POSITION INFO: Job Summary: (not limited to)... ...Excellent written & verbal communication skills. Strong time management and decision-making skills. Fluency in multiple languages...
Reinhardt Transport Group
Nigel, Gauteng8 days ago - ...databases Soft Skills: Excellent communication (verbal, written, listening), interpersonal skills, planning, organization, time management, and the ability to work with diverse stakeholders. Qualifications: A bachelor's degree in IT, Business Information Systems,...
PM Connection
Cape Town, Western Cape12 days ago - ...SUMMARY: Area: Menlo Park, PTA-East Working hours: Monday â Friday: 08:00 â 17:00 The Centre Manager will be responsible for overseeing the day-to-day operations of multiple commercial centres in the Pretoria area. This role requires a dynamic and experienced...
HandPicked Recruitment
Pretoria, Gauteng10 days ago - ...SUMMARY: We are seeking an experienced and driven Centre Manager to oversee the day-to-day operations of a busy centre in Polokwane. The... ...Experience Minimum of 5 to 8 years in a relevant field Please call us on for more information. NB: Should you not hear from us in...
The Hiring House
Polokwane, Limpopo9 days ago - ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...placements cross functional, cross industry and up to senior management level.Purpose of the Role: The purpose of this position... ...to oversee and optimise the day-to-day operations of a busy call centre environment, managing approximately 40 call centre agents and...
- ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused... ...on customer feedback; Completes call logs and reports; Manages & updates customer databases; Follow-ups on customer calls...
- We are looking to employ a call centre sales person. (Outbound)Experience: Basic sales experience. Preferably in the financial industry.Area: Kyalami Salary and commission based.
- ...Key Responsibilities: Handle calls and customer interactions with professionalism and empathy. Manage and update CRM systems accurately. Provide administrative... ...and spoken). Previous experience in a call centre or administrative environment. Strong multitasking...
- Long term insurance call centre consultant
- BB Hatfield Call Centre Job OpportunityBB Hatfield, part of the BB Motor Group in South Africa, is recruiting for our dynamic Call Centre... ...coordinating vehicle handoversAs the Sales Administrator, I manage the finance application processing, collect supporting documentation...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company... ..., improvement areas, and progress metrics. Present findings to management as required. Training Support: Assist in training sessions,...
- ...Montague Gardens Vehicle Call Centre Sales Manager Appointment: Permanent, full-time position Salary: R15 000 CTC per month plus commission Benefits: Pension, Medical aid and Funeral benefits A well established, large Multi Franchise Dealership is looking...
- ...conversion. Conduct structured follow-up calls to nurture and close prospective student... ...across all interactions. Lead Management & System Administration Accurately capture... ...effectively in a fast-paced, high-volume call centre environment. Please note that only...
- ...The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant fit and proper requirements of the applicable Acts and the FSCA requirements (a condition of employment...
- ...SUMMARY: This role is designed for a hands-on Engineering Manager to bring structure, clarity, and delivery discipline to a complex, high-volume contact centre environment POSITION INFO: Engineering Manager - Contact Centre Platforms Lead the transformation...
The Legends Agency
Cape Town, Western Cape9 days ago - ...significant growth and profitability in the context of cost management. Manage costs / expenses within approved budget to achieve... ...Ensure efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out of client contact...
- ...Key Responsibilities: Manage and assist with collection projects Implement appropriate collection strategies and campaigns... ...emails/smss, monitor productivity and provide daily stats Conduct call audits and provide coaching Conduct High Risk calls/queries and...
- · Handle onsite support: SIM swaps, activations, billing enquiries, VAS, APN setup, barring, upgrades, bulk requests (e.g., 8-56hr SLAs). · Achieve FCR, FTF, tNPS; upsell/cross-sell; drive digital/portal adoption. · Log activities in Client’s systems (Genesys, IRS...
- ...Sales Call Centre Agents Insurance Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria. Should you meet the above requirements, please email your CV to *****@*****.co.za with copy of ID, qualifications...
- ...operate in, Clinix Health Group owns and manages eight hospitals and has approximately 260... ...SUMMARY To receive inbound telephone calls in relation to customer services and... ...Minimum Qualifications Matric EMS Call centre experience being advantageous Basic...
- ...Job Description: The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: Sell insurance products... ...reading from an approved script, Utilise a call center dialer to manage lead follow-up Strive to achieve insurance policy sales and...
- ...We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point... ...effectively. - Log client interactions and outcomes in the customer management system. - Uphold Liberty's standards of customer service...
- Job title:Insurance Call Centre Sales Agent (Cape Town) Job Description: As a Sales Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's...
