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- ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this...
- ...iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences.... ...contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA...
- ...SUMMARY: Outbound Call Centre Head POSITION INFO: A leading organisation seeks an energetic Outbound Call Centre Head to drive... ...compliant and act as a Key Individual, with proven experience managing call centres of at least 400 seats. Inspire and direct Senior...
Paton Personnel
Johannesburg, Gautengmore than 2 months ago - ...and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback &...
Callforce Direct
Cape Town, Western Capemore than 2 months ago - ...SUMMARY: Area: Bryanston, JHB Working hours: Monday – Friday: 08:00 – 17:00 The Centre Manager will be responsible for overseeing the day-to-day operations of commercial centres in Bryanston and Boksburg, JHB area. This role requires a dynamic and experienced...
HandPicked Recruitment
Johannesburg, Gauteng18 days ago - ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: ~ Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: ~ Tracking key...
- ...and the strategic growth of client accounts. MINIMUM REQUIREMENTS / QUALIFICATIONS AND/OR EXPERIENCE 1. Matric 2. Time management & multitasking 3. Familiarity with cold outreach 4. Fluent English communication 5. Industry exposure: Security, Logistics,...
- ...Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance...
- ...SUMMARY: Our client, a leading property development company, is seeking a dynamic and experienced Centre Manager to oversee the operational, financial, and strategic management of a prominent retail shopping centre in Musina, Limpopo with a Gross Lettable Area...
Flair TM
Musina, Limpopo23 days ago - ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused... ...on customer feedback; Completes call logs and reports; Manages & updates customer databases; Follow-ups on customer calls...
- ...The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting... ...performance and functional requirements of the contact centre Ensure campaign KPIs are met regarding quality standards...
- ...SUMMARY: Our client, a leading property development company, is seeking a dynamic and experienced Centre Manager to oversee the operational, financial, and strategic management of a prominent retail shopping centre in Rustenburg with a Gross Lettable Area (GLA)...
Flair TM
Rustenburg, North West23 days ago - ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are... ...presentations to possible investors so as to attain new business; Manage and convert leads into sales and ensure outcomes are captured...
- ...Job Description: The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: Sell insurance products... ...reading from an approved script, Utilise a call center dialer to manage lead follow-up Strive to achieve insurance policy sales and...
- ...This a month to month contract. Job Description Unlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team! Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to...
- ...Job Purpose: To provide excellent customer service by handling inbound and outbound calls related to courier deliveries, tracking, complaints, and general inquiries, ensuring customer satisfaction and timely resolution of issues . Key Responsibilities: Handle inbound...
- ...Answering distress calls from drivers experiencing vehicle breakdowns. Gathering essential details: location, vehicle type, symptoms of the issue, etc. Assessing the urgency and safety of the situation (e.g., stranded on a highway). Dispatching breakdown technicians...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to... ...~ Exceptional listening and analytical skills ~ Solid time management skills ~ Must be able to effectively deal with people at all...
- ...Call Centre Agents (6-Month Contract with Possible Extension) ? Location: Johannesburg My client is looking for Call Centre Agents... .... Responsibilities: Answering & Routing Calls: Manage incoming calls by greeting students and parents, and directing...
- ...working with CRM software is an advantage and so is previous call centre experience. Ideal qualities for the position include: Strong... ...skills A patient and empathetic attitude Strong time management and organizational skills Adaptability and flexibility...
- Call Centre Team Leader (Media and Printing) Location: Pretoria Our client in the Media and Printing industry has an opening for... ...excellent customer services. Duties and responsibilities: • Management of a 4- seat call centre, setting of goals, staff training...
- ...Montague Gardens Vehicle Call Centre Sales Manager Appointment: Permanent, full-time position Salary: R15 000 CTC per month plus commission Benefits: Pension, Medical aid and Funeral benefits A well established, large Multi Franchise Dealership is looking...
- Long term insurance call centre consultant
- Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities • To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses...
- ...Key Responsibilities: Manage and assist with collection projects Implement appropriate collection strategies and campaigns... ...emails/smss, monitor productivity and provide daily stats Conduct call audits and provide coaching Conduct High Risk calls/queries and...
- ...SUMMARY: Our client is seeking a highly skilled Service Manager – Command Centre to lead and manage their IT operations teams. This is a pivotal role responsible for ensuring the seamless monitoring, processing, and availability of critical systems, infrastructure...
Network Recruitment
Johannesburg, Gauteng19 days ago
