Call centre manager jobs in Gauteng

 ...SUMMARY: Job Purpose This role is responsible for managing and overseeing the quality, delivery, and operational outcomes of all call centre services. The Call Centre Manager will ensure the effective integration of services, staff performance, and the successful... 

 ...reputable law firm is seeking to appoint a dynamic and experienced Call Centre Team Leader to join their Banking Collections Department ....  ...-on leader with a solid background in collections , team management , and performance optimisation . The ideal candidate... 

 ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this... 

 ...Firstassist Management is a leading 24/7 incident management and assistance provider, delivering nationwide accident, emergency, roadside...  ...: We are seeking a highly motivated and experienced Call Centre Manager to lead our dynamic team. This role is key in ensuring... 

Call Centre Manager Are you ready to take the next step in your career? The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations... 

Our Call Centre and Roadside Assistance Company based in Randpark Ridge, Gauteng is looking for a Call Centre Supervisor. Below are the...  ...OfficeExcellent reporting skills3-5 years Call Centre Management experienceAbility to multitask and remain calm under pressurePlease... 

 ...working with CRM software is an advantage and so is previous call centre experience. Ideal qualities for the position include: • Strong...  ...skills • A patient and empathetic attitude • Strong time management and organizational skills • Adaptability and flexibility... 

 ...SUMMARY: - POSITION INFO: Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection... 

 ...The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting...  ...performance and functional requirements of the contact centre Ensure campaign KPIs are met regarding quality standards... 

 ...required) Certificate / Diploma (advantageous) Minimum 6 months Call Centre / BPO experience / Customer Service Experience in Voice /...  ...retention The provision of accurate and timely information to customers Sharing information with colleagues and management... 

We are seeking a highly motivated and results-driven Call Centre Agents to join our outbound sales team. In this role, you will be responsible for contacting potential and existing customers to promote and sell a wide range of household items and other consumer products... 

 ...SUMMARY: Exciting opportunity for qualified and experienced HR Manager to run a contact centre for an international travel organization. - JHB POSITION INFO: Our HR Recruitment Division is currently recruiting for a Human Resources Manager with contact centre... 

 ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused...  ...on customer feedback; Completes call logs and reports; Manages & updates customer databases; Follow-ups on customer calls... 

 ...responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to...  ...~ Exceptional listening and analytical skills ~ Solid time management skills ~ Must be able to effectively deal with people at all... 

We are looking for professional enthusiastic, motivated, and exceptional outbound sales agents with Telecoms sales experience to join our dynamic team in Krugersdorp. Key responsibilities will be telephonic sales, the ideal candidate must be target driven, have great communication...

 ...their footprint in the local market. Job Overview The Call Centre Agent will be responsible for coordinating breakdown responses...  ...morning meetings and workshop yard walks Contact customers to manage and schedule services Promote service sales by engaging... 

 ...Call Centre Sales Head (JHB)Media/Marketing/Sales Johannesburg - Gauteng - South Africa ENVIRONMENT: ENSURE the delivery of great...  ...dynamic Joburg-based Business Process Outsourcer. You will need to manage and lead the activities of the Senior Sales Leaders in order... 

 ...through the application of the Rosebank College methodology, effective stakeholder relationship management and brand awareness. Duties & Responsibilities: Cold Calling View existing student databases and contact existing students for referrals. Contact...