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- Call Centre Manager Are you ready to take the next step in your career? The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations...
- ...The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting... ...performance and functional requirements of the contact centre Ensure campaign KPIs are met regarding quality standards...
- ...SUMMARY: - POSITION INFO: Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection...
Business Capital Group
Johannesburg, Gautengmore than 2 months ago - ...responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to... ...~ Exceptional listening and analytical skills ~ Solid time management skills ~ Must be able to effectively deal with people at all...
R 900,000 pa
...SUMMARY: Exciting opportunity for qualified and experienced HR Manager to run a contact centre for an international travel organization. - JHB POSITION INFO: Our HR Recruitment Division is currently recruiting for a Human Resources Manager with contact centre...The Recruiters
Johannesburg, Gauteng27 days ago- ...Calling all professional qualification Graduates! Are you looking for an exciting opportunity to get into Banking? Our innovative client is on the lookout for B.Com Accounting / Economics / Econometrics graduates to train in their collections department. For more...
- ...Call Centre Sales Head (JHB)Media/Marketing/Sales Johannesburg - Gauteng - South Africa ENVIRONMENT: ENSURE the delivery of great... ...dynamic Joburg-based Business Process Outsourcer. You will need to manage and lead the activities of the Senior Sales Leaders in order...
R 63,000,000 per month
...SUMMARY: An experienced Service Centre Manager is required for permanent employment in the East Rand. The successful candidate will be responsible for leading all operations and sales functions within a busy service centre environment, aligned with the company’s customer...The Recruitment Guy
Johannesburg, Gauteng21 days ago- ...Key Responsibilities: Manage and lead a team of call centre agents and team leaders across multiple shifts. Drive performance, ensuring service level agreements (SLAs), response times, and quality metrics are met. Oversee real-time incident management, escalations...
- ...We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis. Requirements Must have Matriculated. Must have at least 4 years' experience working in a Call Centre or done Customer Service. Must...
- ...classifieds. . POSITION INFO: About the Job The Supervisor manages daily output and performance of Contact Center Universal Agents.... ...-Minimum 2 years of Supervisor experience in customer service, call center, or a related field preferred. -Completion of secondary...
Jordan HR
Johannesburg, Gauteng7 days ago - ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...Purpose The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible...
- ...2 years of Outbound Sales experience, gained in a Call Centre environment Must be able to sell to key decision makers (B2C sells to consumer market) Completed Grade 12 Fluent in English Strong and professional telephonic communication skills Please upload...
R 50,000 per month
...SUMMARY: Exciting opportunity for HR Officer with contact centre experience coupled with strong IR/ER skills. POSITION INFO:... ...experience as an HR Generalist ~ Strong ER / IR skills ~ Experience managing staff in a contact centre If you meet the above...The Recruiters
Johannesburg, Gauteng1 day ago- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- ...The Outbound Call Centre Agent is responsible for acquiring new financial supporters for OUTA by contacting prospective donors via outbound... ...on lead quality and conversion rates to the Call Centre Manager for continuous improvement of outreach strategies. Accurately...
- ...individual to join our international CCTV client on a 3-month contract in Bramley. Job Description: -Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving as a vital part of our Africa call Centre team. -...
- Call Center Sales Agent Required. Fourways, Johannesburg. Company Name: SA Telecoms. Job Type: Full-Time. Are you confident, friendly, and great on the phone? We’re looking for motivated call center agents to join our growing team in Fourways, Johannesburg. Roles include...
- ...Dutch-speaking Call Centre Employee Sales Job description: The work at our clients sales department is very varied and versatile. Through various channels, potential customers come to you. Whether it's cross-selling, up-selling or retention. You ensure that their interest...
- ...join their JHB branch. You will be supporting the international call centre on night shift. Working hours are from 15:00 - 00:00.... ...equipment and peripherals Loading new users onto system Managing user accounts across various platforms Office 365 and other...
- ...We are seeking a Shopping Centre Manager based in Bruma, Johannesburg Manage and oversee all operational aspects of the Shopping Centre Marketing of vacant spaces within the Shopping Centre Ensure the retention and expansion of tenants Maintain excellent relationships...
- ...their Johannesburg branch , supporting their international call centre during night shifts. Qualifications & Experience: Matric... ...Responsibilities: Set up new PC equipment and peripherals Manage user accounts across various platforms and onboard new users...
- ...This is a nationwide call for IEB teachers to apply. Should you wish to become part of our candidate database kindly apply. DO NOT APPLY HERE IF YOU DO NOT HAVE IEB TEACHING EXPERIENCE Qualified teachers with SACE certificates. Newly qualified teachers are...
- ...A well known hospitality client is seeking an English speaking Call Centre Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market) Basic salary and incentive...
- ...tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead... ...and experience: ~1+ years in a Team Leaders roll in a call centre within the South African office ~ Experience in...
- ...Auto Parts Dealer that seeks the expertise of a National Sales Manager POSITION INFO: Minimum Requirements: Must have a... ...Management required Proficient in CRM | Q Contact or relevant Call Centre platforms essential Strong knowledge of developing National...
Gap Consulting
Johannesburg, Gauteng3 days ago - ...Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric No less than 2 years' experience within banking / financial services customer...
- ...in the Telecommunications, Internet Service Provider, or Data Centre sectors. If you thrive at the intersection of pricing, partnerships... ...closely with executive leadership, supports M&A activity, and manages large-scale system transitions. You’ll report to the South...
Edge Executives
Johannesburg, Gautenga month ago - ...SUMMARY: Project Manager: Document Management POSITION INFO: This rapidly expanding legal firm is seeking a tallented Project... ...clients. You will need to work closely with the call centre who receive the documents, the accounting team who will bill...
People Source
Johannesburg, Gauteng14 days ago
