Search Results: 25,851 vacancies
...12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting up new call centers (International Campaigns...
Mornings Only Bookkeeper. Johannesburg. R15 000 CTC. Work from home.Dynamic and forward-thinking individual with a proven track record in bookkeeping. Demonstrates the ability to thrive independently while consistently meeting deadlines. Experienced bookkeeper with books...
...SUMMARY:
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POSITION INFO:
Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)Our client is looking for individuals to participate in a Contact Centre Learnership.
Qualification: Contact Centre NQF 2
Potential Start Date...
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand... ...Previous experience dealing with USA / International campaigns
Must be able to work shifts - 24 hour contact centre...
...teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.
About the Role:
As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our...
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative...
...Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.
Requirements:
Must be fluent in German.
Shift work required (UK GMT)
Monday to Friday: 08h00 20h00
Saturday & Sunday: 09...
...costings and proposals
Package & Remuneration
R 25 000 - R 29 000 CTC pm. (Depending on experience)
Establish a home Office Setup & ability to work from home full time
Attend meetings and other commitments online and in-person at Cape Town address as and when...
Job description
Requirements
Matric is compulsory
Strong communication skills
Presentable
Clear criminal record
Duties and Responsibilities
Answering phones from customers professionally and responding to customer inquiries and complaints
Researching...
...equivalent
2-4 years' experience in a Call Centre environment in a position of assisting... ...quality assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs for the agents
Must be able to work shift 24 hour contact centre...
Customer Service Call Centre Agents Based in Bryanston Shifts between 08:00 am- 19:00 pm Working from Monday to Sunday including public holidays OVERALL PURPOSE OF JOB... ...driven Ability to work with little supervision Contact Centre skills training Call handling skills...
James House seeks to appoint a Social Work Manager (SWM), based in Hout Bay, Cape Town.
The key performance areas of this position... ...own transportation.
• Clear credit and criminal records.
• Contactable references or a written reference.
Working Hours:
• Monday...
...commitment has allowed us to be regularly reward by the "Great Place to Work" Institute in different countries.
Leroy Merlin as part of... ...computer applications
1- 3 years of experience in call centre environment
Knowledge of customer service practices and principles...
FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great... ...centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and reside in Port Elizabeth. Previous ISP experience...
...focus on improving the customer experience on every interaction through call listening, quality checking, coaching and feedback
Work to resolve all customer queries that are escalated or are identified as detracting from the positive customer experience that we intend...
...Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International... ...15 - 25 agents
Lead, guide, coach and support the team
Must be able to work shift work as this is a 24 hour call centre...
...Resource Management
5 years' workforce management experience in a Contact Centre / Call Centre
Planning shift and ensuring agent capacity... ...various campaigns
Monitor shift patterns
Analyse real time workload requirements
Shift work 24 hour Contact Centre...
...: Admin / Call Centre
BASIC SALARY : R... ...~ Good negotiation skills
~ Able to work with detail and with a high level of accuracy... ...Verify and update if necessary all personal contact information for clients including the Medical...
...exceptional customer experience and achievement of objectives
Ensure quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching when required
Submit regular, timeous and accurate reports to management...
Position: Customer service manager
Remuneration:
R20,000 – 30,000 pm
Currently accepting applications from:
Customer service managers
Senior team leaders
Role Overview: We're on the hunt for a Customer Experience Lead with a solid background in customer...