Search Results: 10,830 vacancies
...SUMMARY:
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POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
Telebest
Sandton, Gauteng
a month ago
...SUMMARY:
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POSITION INFO:
Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)Our client is looking for individuals to participate in a Contact Centre Learnership.
Qualification: Contact Centre NQF 2
Potential Start Date...
Isilumko Staffing (JHB)
Cape Town, Western Cape
a month ago
...teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.
About the Role:
As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our...
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative...
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand call centre technologies
Travel and Tourism industry advantageousCoaching
Stable track record managing contact centre...
Job description
Requirements
Matric is compulsory
Strong communication skills
Presentable
Clear criminal record
Duties and Responsibilities
Answering phones from customers professionally and responding to customer inquiries and complaints
Researching...
...Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.
Requirements:
Must be fluent in German.
Shift work required (UK GMT)
Monday to Friday: 08h00 20h00
Saturday & Sunday: 0...
...Business Management or equivalent
2-4 years' experience in a Call Centre environment in a position of assisting call centre agents... ...corrective quality assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs for the agents...
Customer Service Call Centre Agents Based in Bryanston Shifts between 08:00 am- 19:00 pm Working from Monday to Sunday including public... ...pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette...
...Requirements
Grade 12 or equivalent
Proficiency in relevant computer applications
1- 3 years of experience in call centre environment
Knowledge of customer service practices and principles
Pay attention to detail
Be diligent, timely and professional...
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely...
...Matric
Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International campaigns in a contact centre
Manage teams between 15 - 25 agents
Lead, guide, coach and support the team
Must be...
FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are... ...IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience...
...Matric
Diploma Business Administration or Resource Management
5 years' workforce management experience in a Contact Centre / Call Centre
Planning shift and ensuring agent capacity
Determine resource and space requirements for all teams on various campaigns...
...Permanent
SECTOR : Admin / Call Centre
BASIC SALARY : R11,000
START DATE... .../claim records
Verify and update if necessary all personal contact information for clients including the Medical Aid details...
...exceptional customer experience and achievement of objectives
Ensure quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching when required
Submit regular, timeous and accurate reports to management...
...communications
Assist in other job functions within the department when the need arise
Education and Experience:
~1-2 years Call Centre experience, preferably in the Medical Aid Administration Industry
~ Bilingualism (English, Afrikaans and an African language will...
...Fidelity Services Group's job vacancy, Career and Recruitment Job title : Level 1 Contact Centre Supervisor jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : June 09, 2024 Quick Recommended Links QUALIFICATION & EXPERIENCE:
Matric or relevant qualification...
Fidelity Services Group
Gauteng
1 day ago
...relevant information to ensure First Call Resolution. Effectively resolve queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform any ad hoc tasks as and when required. NQF level 4/Matric No...
...Our client has an opportunity available for a Contact Centre Real Time Data Analyst.
Requirements:
~ Degree in BSc in Computer Science, Statistics, Data Management or equivalent.
~1+ years in a real time data analytics, reporting, BI and systems orientated or...
