- ...We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our... ...Requirements: - Minimum of 2 years of experience in a Call Centre environment, receiving inbound calls - High energy levels and...
- ...We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your...
- ...Sales Call Centre Agents Insurance Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria. Should you meet the above requirements, please email your CV to *****@*****.co.za with copy of ID, qualifications...
- ...Our client is seeking a QA/QC Officer in Midrand, Johannesburg, for a product-related role. Location: Midrand JHB Requirements: # Self Starter # Fashion design diploma/degree OR # Quality management qualifications #5 years of experience # client relationship...
- ...Insurance Call Center Agent (with RE5) Location: Menlyn, Pretoria, South Africa Salary: R 7 546.50 / R 8 546.50 (with RE5) Our... ...notice in terms of FAIS Requirements ~ Matric ~ Call Centre Certificate ~ RE 5 (Advantage) ~ Registration as an Employee...
- ...As the Specialized Call Center Agent for the Planet Fitness App, you will act as the second line of contact for all escalated, app-related queries. You will work closely with the App Product Manager and Head Office technical teams to resolve complex member issues efficiently...
- ...SUMMARY: Our Client based in Sandton is looking for a Call Centre Manager POSITION INFO: Minimum requirements: Matric Previous experience in Customer Service Minimum 3 years call centre experience Consultant: Mellissa Rambally - Dante Personnel...
R 10,000 per month
...Description : Are you a confident communicator looking for a high-earning opportunity without the pressure of selling? Join our dynamic call center team in Table View. Contact potential customers from DSTV advertising leads. Explain our no-obligation home demonstration...R 30,000 per month
...overseeing the quality, delivery, and operational outcomes of all call centre services. The Call Centre Manager will ensure the effective... ...with senior leadership. Establish, implement, and monitor a QA system to measure service delivery effectiveness. Participate...- ...Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis &... ...Excellent administrations skills Attention to detail Good verbal communication skills Excellent adherence and QA scores...
- ...SUMMARY: Our client in CBD Cape Town is seeking individuals with disabilities to participate in a Call Centre Learnership program. This opportunity is open to candidates between the ages of 18 and 35 who have completed Matric (Grade 12). A National Certificate in Call...
- ...SUMMARY: A well-established and reputable law firm is seeking to appoint a dynamic and experienced Call Centre Team Leader to join their Banking Collections Department . This role is best suited to a hands-on leader with a solid background in collections ,...
- ...is looking for a Technical Product Support Associate to join their call center team. POSITION INFO: Summary: Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to utilize the...
- SUMMARY: Established, listed financial services company seeks a driven, skilled and experienced executive to oversee the Operations and Strategy of their unsecured collections business unit. POSITION INFO: Candidate should have an Honours / MBA with extensive...
- ...finished N2 or higher technical education. Worked in data centres, industrial sites, healthcare facilities, cleanrooms, or similar... ...and/or mechanical systems. Comfortable with shift work or on-call responsibilities. Strong awareness of safety procedures and...
- ...Responsibilities: What You’ll Own 1 │ Client Onboarding Run kickoff calls, capture assets, and guide practices through our intake playbook.... ...is happening with their service. 2 │ Content Management & QA Manage the calendar for service-page builds, blog articles,...
- ...SUMMARY: An award-winning provider of cutting-edge contact centre and customer experience (CX) solutions is looking for a Senior QA Engineer to join their dynamic team based in Centurion, Gauteng (hybrid). POSITION INFO: As a Senior QA Engineer, you’ll be responsible...
- ...Opportunity We have just launched an AI Receptionist —an LLM-powered call-handling agent that answers the phone 24/7, books jobs, and syncs... ...fixes land. Requirements: ~2+ years in conversation-AI QA, CX analytics, or contact-center QA. ~ Comfortable with GenAI...
- Job title: Call Centre Agent, 4 months contract (Midrand) Job Description: Oversee all claims on the system as front line Assist SOP team with any task required Reporting to SOP Team Leaders Escalate any issues internally Ensure company SLA is not breached...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. • Must reside in Cape Town • Will be based in Town • Must have a clear criminal record and clear ITC (No Debt)...
- Responsibilities: Receive and answer calls. Receive instructions/vehicles. Assess situation and prioritize calls. Supervise vehicle routing and tracking. Coordinate schedule in the most effective manner.Candidate Profile: Excellent customer service skills. Be able to multi...
- Our Call Centre and Roadside Assistance Company based in Randpark Ridge, Gauteng is looking for a Call Centre Supervisor. Below are the responsibilities for this position:Provide the highest customer service in order to meet and exceed customer satisfactionMake sure customer...
- ~ Answering distress calls from drivers experiencing vehicle breakdowns. ~ Gathering essential details: location, vehicle type, symptoms of the issue, etc. ~ Assessing the urgency and safety of the situation (e.g., stranded on a highway). ~ Dispatching breakdown technicians...
- ...effectiveness. Proficiency with computers is a must and experience working with CRM software is an advantage and so is previous call centre experience. Ideal qualities for the position include: • Strong written and verbal communication skills • High active listening...
- ...Job Description: We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: • 3-4 years' call centre experience • Excel skills • MS Office skills • Report drafting skills Should you meet the requirements for this...
- ...automate and improve development and release processes. Work with QA Engineers to build disposable test environment and automated... ...experience and ability. Contact Garth Zoutendyk on *****@*****.co.za or call him on (***)***-**** to discuss this and other opportunities....
- ...entrusted with the guardianship of high-performing supply chain software that operates globally. You’ll take charge of shaping an entire QA architecture from the ground up while steering hands-on testing with precision. As the go-to expert for defining, executing, and...
- ...This a month to month contract. Job Description Unlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team! Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to...
- ...administration service in respect of Quality Assurance Contribute to the implementation of a quality assurance process within the call centre Assess calls and achieve set assessment target Manage the AVS (Account Verification System) process (all batches / admin /...
- ...in the Insurance industry is looking for a Specialist: Data Analyst to extract, compile and analyses data relating to the Sales Call Centre. Key responsibilities Data extraction Perform daily, weekly and monthly data extraction using SQL and/or Qlikview to reconcile...