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R 30,000 per month
...overseeing the quality, delivery, and operational outcomes of all call centre services. The Call Centre Manager will ensure the effective... ...with senior leadership. Establish, implement, and monitor a QA system to measure service delivery effectiveness. Participate...Talent Evolution
Midrand, Gauteng16 days ago- ...digital divide. Our mission is to enable secure, convenient, and accessible transactions for all. Job Purpose As a Sales Call Centre Agent, you’ll play a key role in driving our outbound sales efforts. Reporting to the Outbound Team Leader, you will promote,...
- ...Key Responsibilities: Inbound Calls – Receive and direct incoming client calls to the correct department. Client Support – Assist clients with queries and provide professional service. Call Routing – Act as a switchboard, referring clients to the right contacts...
- ...Respond to support tickets, emails, or calls regarding product performance or technical... ...and replacements. Liaise with service centres and vendors to track and manage repair outcomes... ...feedback and technical insights to QA and product development teams. Ensure timely...
Express Employment Professionals Midrand
Midrand, Gauteng15 days ago - ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to...
- ...SUMMARY: Call Centre (New Business Development) Bedfordview R10 000 to R12 000 CTC per month POSITION INFO: Minimum requirements: Matric Call Center or Telesales work experience - 3 years This position is for highly motivated individuals...
Dante Personnel
Bedfordview, Gautenga month ago - ...SUMMARY: A well-established and reputable law firm is seeking to appoint a dynamic and experienced Call Centre Team Leader to join their Banking Collections Department . This role is best suited to a hands-on leader with a solid background in collections ,...
Ergasia Placements
Pretoria, Gauteng18 days ago - ...Maintain clear and up-to-date technical documentation across services, interfaces, and platform configurations. Collaborate with QA and security teams to ensure rigorous testing and secure release cycles. Participate in production support, incident resolution, and...
Tower Group
Midrand, Gauteng18 days ago - ...SUMMARY: Our client, a leader in the collections sector, is seeking a Senior Manager in the Collections Call Centre Operations space. POSITION INFO: Minimum 10 years senior Collections Call Centre Operations experience, where you have had managers reporting into...
Strategic Personnel
Johannesburg, Gauteng8 days ago - ...in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation... ...Quality Control (QC), Preventive Action, Quality Assurance (QA), Quality Assurance Auditing, Quality Assurance Inspection,...
- ...Job Purpose: To provide a 24/7 camera- and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management and operational support for critical services that support the operations of the company and to ensure that all matters are addressed...
- ...organisation to achieve its business goals. Involves coordinating across multiple teams. Plan and integrate CRM system into the Call Centre to improve effectiveness of agents, and ensure Call Centre operates at maximum performance. Ensure Direct Marketing efforts meet...
- ...to work on great technology which creates value for our communities. Values based organisation , with bold and courageous people centred leadership. Opportunity to harness your skills and be innovative. iOCO is an equal opportunity employer with an obligation to...
IOCO
Midrand, Gauteng4 days ago - ...SUMMARY: Our client, based in Midrand, is looking for a Data Centre Plant Specialist to join their team. Primary Function As a Data Centre Plant Specialist, you will be a subject matter expert supporting the maintenance and development of the data centres,...
Persona Staff
Midrand, Gauteng2 days ago - ...policies and operating procedures that support organisational goals and regulatory standards, while keeping people and purpose at the centre. Strategic Communication: Serve as a key advisor, translating strategy into action and keeping everyone aligned on the bigger...
Network Recruitment
Midrand, Gauteng12 days ago - ...SUMMARY: Calling accomplished QA Testers (Automation & Manual). POSITION INFO: As a Specialist Recruitment Consultant within the IT industry, my clients and I are constantly on the lookout for dynamic Automation and Manual Testers with strong academics, robust...
Network Recruitment
Johannesburg, Gauteng9 days ago - We are seeking a highly motivated and results-driven Call Centre Agents to join our outbound sales team. In this role, you will be responsible for contacting potential and existing customers to promote and sell a wide range of household items and other consumer products...
- ...effectiveness. Proficiency with computers is a must and experience working with CRM software is an advantage and so is previous call centre experience. Ideal qualities for the position include: • Strong written and verbal communication skills • High active listening...
- ...Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because were...
- ...in implementing support workflows and updates. -Coordinate with QA to address knowledge gaps and uphold quality standards. SKILLS... ...-Minimum 2 years of Supervisor experience in customer service, call center, or a related field preferred. -Completion of secondary...
Jordan HR
Johannesburg, Gauteng1 day ago - ...This a month to month contract. Job Description Unlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team! Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to...
- ...Requirements: ~ Grade 12 ~2+ years sales experience ~2+ years call centre experience ~ Insurance industry experience ~ Excellent verbal communication skills ~ Ability to work under pressure ~ Target driven ~ Computer literate Responsibilities: ~ General...
- MaxLaw is a Credit Legal company which specializes in helping clients to remove adverse listings from their credit records in order to regain their financial freedom.Our Sales Consultants operate on a call centre model and are provided with leads daily.
- Long term insurance call centre consultant
- ...SUMMARY: A position has opened for a QA/QC Manager in the flavour and ingredient industry. POSITION INFO: Minimum Requirements Grade 12 Biochemistry or related Degree More than 5 years in a similar position FSSC22000 qualified and experienced...
iStaff Recruitment
Centurion, Gauteng15 days ago - ...Calling all professional qualification Graduates! Are you looking for an exciting opportunity to get into Banking? Our innovative client is on the lookout for B.Com Accounting / Economics / Econometrics graduates to train in their collections department. For more...
- Call Centre Team Leader (Media and Printing) Location: Pretoria Our client in the Media and Printing industry has an opening for a team leader in their call centre department. They offer an exciting opportunity to be part of a company that has cutting edge technology...
- Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent. Key responsibilities • To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses...
- ...professional service that supports our clients’ brands and promises. Role Purpose: We are seeking a highly motivated and experienced Call Centre Manager to lead our dynamic team. This role is key in ensuring our 24/7 call centre operations run efficiently, meet service...
- ...SUMMARY: Are you a skilled QA Engineer looking to make an impact in a dynamic software development environment? Our client is seeking a detail-oriented and proactive individual to join their team. In this role, you will collaborate with cross-functional development...
Network Recruitment
Centurion, Gauteng17 days ago
