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- Customer Service Agent Position Overview: As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in...
- Callcentre Agent Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client...
- ...Hollard brand and business proposition. This is achieved through understanding the insurance business and aligning offerings that drive customer satisfaction and revenue. This role is also responsible for: Managing relationship together with business focus Product...
- ...environment. Requirements ~1 year Call Centre experience ~6 – 12 months Team Leader/Supervisory experience Skills ~Customer service orientation ~Oral and written communication ~Planning and organising ~Problem solving ~Teamwork ~Coaching ~Technical...
- ...and objectives. Define, track, and adjust key performance indicators (KPIs), including financial, market share, innovation, and customer metrics. Drive a data-driven approach to strategic decision-making, leveraging BI, analytics, and reporting tools. Oversee...
- ...Broker Development strategy as well as growing its existing book size. This role is accountable for the RMA Life Group Risk sale’s and customer targets, in line with our BOS Strategy. This role is also responsible for ensuring sustainable revenue growth and profitability by...
- Brand Manager (BM) bridges the gap between the customer and the brand they work for. Their jobs ensure that each touchpoint across the customer journey is engaging, efficient, and effective. Brand Manger uses information from the customer experience to gain insights from...
- Call centre Agent Join Our Team as a Call Centre Agent (Customer Service Representative) Location: JHB CBD | Shift Work: Rotational, including nights & weekends Are you passionate about helping others? Do you thrive in fast-paced environments and love solving...
- ...Focus Work with partners to identify strategic opportunities for future collaboration and growth. Measure effectiveness of customer success through metrics and data in order to Influence future lifetime value through higher customer satisfaction and overall health...
- ...updating of calls, update query with actions taken and escalate to the relevant assessor on the claims system. Adhere to the Treating Customers Fairly principles. Make recommendations to improve client service and fair treatment of clients within area of responsibility....
- ...Focus ~ Work with partners to identify strategic opportunities for future collaboration and growth. ~ Measure effectiveness of customer success through metrics and data in order to Influence future lifetime value through higher customer satisfaction and overall...
- ...literate. Personal attributes ⦁ Interpersonal ⦁ Planning and organizing ⦁ Building and maintaining relationships ⦁ Treating Customers Fairly ⦁ Initiative ⦁ Results Driven/Achievement orientated ⦁ Continuous learning ⦁ Tenacity ⦁ Objection handling skills ⦁...
- ...objectives, and design a framework for these to be met Provide leadership and guidance to the finance team to provide efficient customer service to internal and external users of financial information Success Measure Achievements of set targets and objectives Legal...
- ...claims team with complex claims queries from external stakeholders. Attend to queries related to claims under management Provide Customer Services aligned to TCF (Treating Customer Fairly) Attend to queries related to claims and escalate to medical advisors where...
- ...identify areas for operational synergy, revenue growth, and efficiency gains. Monitor, analyze, and report on partnership metrics- customer success, satisfaction, ROI, and growth potential. Implement and maintain best-in-class governance structures for effective...
- ...division. You will be responsible for attending to visitors, dealing with enquiries and supplying information to internal and external customers (Executives, Internal Staff and Management, External Stakeholders). Furthermore, you need to have the ability to keep matters...