Search Results: 21 vacancies
Customer Care Agent
Position Overview:
As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving...
...orders from suppliers within the required turnaround time
Deliver orders to clients within the required turnaround time
Get the customer to sign the delivery note upon taking delivery of the order
Required minimum education and training:
Matric (Grade 12)...
AJ Personnel
Parktown, Johannesburg
4 days ago
...strategies for scheduled and OTC generic pharmaceutical products.
Conduct in-depth market research to identify market trends, customer needs, and competitive landscape.
Analyse data on product performance, market dynamics, and consumer preferences to inform marketing...
Career Circuit
Parktown, Johannesburg
1 day ago
...Key Responsibilities:
Process all Third Party claims in order to secure a successful liability ratio, Productivity and superior Customer Service are shown.
Finalise claim as per standard – Update log – Update broker – Finalise on BPM and financial system...
...Continuous Process Improvement: Ensure full compliance to all processes, policies and procedures and identify areas for improvement.
Customer service: Maintain a high level of service to customers (internal and external) according to service level agreements and within...
...appropriately within the litigation area. • To effectively manage the potential, costs, and risks of litigation • To ensure excellent Customer Service experience • Review and establish cover of public liability claims
Key Responsibilities:
• Adherence to Standard...
...within the department is adhered to.
Enhance the image of the company through the continuous delivery of efficient and effective customer service
Key Responsibilities:
Sales and Marketing: Sell Hollard products to brokers and/or agents using cold-selling...
...analysis for continuous improvements and prepare reports to communicate to business units. Direct the investigation and resolution of customer complaints through the business units to ensure full response and continuous control over service, and product delivery....
...within a specific functional process through ensuring compliance to tactical policies, procedures and standards.
Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved.
Develop work routines in line with operational...
...Responsibilities
Conduct advanced penetration tests to identify vulnerabilities in computer systems, networks, and applications.
Develop custom testing methodologies and tools.
Provide technical guidance and mentorship to junior cyber resources.
Prepare detailed...
...improvements in monthly reporting to Manager.Review and monitor the IT operations performance reactively and proactively to meet SLAs and customer requirements. Work with support and delivery leads to update existing processes and develop new ones to achieve required service...
...will need to be created and maintained for the core products. Product documentation such as policy wording, underwriting clauses, customer communications and policy schedules will need to be developed, enhanced and maintained. All documentation must abide by legal and...
...Area).
Role Objectives
Comprehensive desktop investigations are conducted within a digital environment. This ensures improved customer service, retention of customers and minimizing any claims leakage through in-depth analysis of the information obtained through...
Summary
We exist to maximize value to customers and Hollard by making the right products available for customers, which includes both Life and Short term products
The job role is within the Hollard Life business in the Product Actuarial team
Role focus would be...
...capturing of vehicle assessments for all the internal and external assessors. Assist as support to the assessing department to ensure customer feedback and optimal service delivery.
Key Responsibilities:
Ensure to reduce claims cost (i.e. upliftment instructions,...
...required to assist with problem management in identifying and proposing application system changes, while providing the highest level of customer service and maintaining agreed service levels. Initial focus will be on commercial lines insurance but over time will extend to...
Parktown, Johannesburg
R80 000
Brand Manager (BM) bridges the gap between the customer and the brand they work for. Their jobs ensure that each touchpoint across the customer journey is engaging, efficient, and effective. Brand Manger uses information from...
...6 – 12 months Team Leader/Supervisory experience
~6 – 12 months Team Leader/Supervisory experience
Skills
~Customer service orientation
~Oral and written communication
~Planning and organising
~Problem solving
~Teamwork
~...
...Parktown.
If you want to join our team, these are a few of the key areas that you will need to be responsible for:
Provide our customers with world class service
Ensuring the store is fully stocked and orders placed accordingly
knowledge of administration and...
...HINT countries conducting both macro and micro environmental analysis e.g. Economic and Technological environments, Suppliers and Customers etc.
Conduct Competitor analysis e.g. motor excess structures and policy limits
Document the SWOT analysis results to provide...
