Search Results: 40 vacancies
Customer Care Agent
Position Overview:
As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point... ...satisfaction excellence and prior experience in an International Call Centre
~...
IT Service Delivery Manager - Park TownFull job descriptionTHE JOB AT A GLANCEIT Service... ...reactively and proactively to meet SLAs and customer requirements. Work with support and... ...Degree in IT or related fieldq 5 to 7 years’ experience of which 5 must be in managerial...
...standards as per underwriting manual and service level agreements.
Continuous Process... ...and identify areas for improvement.
Customer service: Maintain a high level of service... ...adhered to.
Required Knowledge and Experience
Minimum of 2-4 years’ experience in...
...our Hollard Insure, Specialised Claims Services Department (Operations) . We are looking... ...liability ratio, Productivity and superior Customer Service are shown.
Finalise claim as... ...processes.
Required Knowledge and Experience
~3 years’ Short-Term Insurance Motor...
...within the litigation area. • To effectively manage the potential, costs, and risks of litigation • To ensure excellent Customer Service experience • Review and establish cover of public liability claims
Key Responsibilities:
• Adherence to Standard Operating Processes...
...S.O.P / Data Accuracy) with regards to service; quality and performance to create a culture... ...and standards.
Resolve escalated customer queries and complaints and provide feedback... ...own area.
Required Knowledge and Experience
~3-5 years’ relevant Short Term...
...as policy wording, underwriting clauses, customer communications and policy schedules will... ...Key Responsibility: General Customer Experience enhancement
Outputs required to achieve... ...have a legal impact, e.g., contracts, service agreements, policy terms and conditions....
Summary
We exist to maximize value to customers and Hollard by making the right products available for customers... .../innovations
Required Knowledge and Experience
~2 to 3 years of experience in financial services
~ Preference to those with exposure to life...
...conducted within a digital environment. This ensures improved customer service, retention of customers and minimizing any claims leakage... ...reputation to maintain and create opportunities
Customer experience (Complaints and Compliments management)
Osti – maintaining...
...Assist as support to the assessing department to ensure customer feedback and optimal service delivery.
Key Responsibilities:
Ensure to reduce... ...management and to prevent rework
Required Knowledge and Experience
Telephonic
Negotiation
Conflict handling...
...application system changes, while providing the highest level of customer service and maintaining agreed service levels. Initial focus will be... ...areas for improvement.
Required Knowledge and Experience
~ Short Term Insurance with Commercial lines underwriting...
...and provide information about printing services within the required turnaround time
Maintain... ...the required turnaround time
Get the customer to sign the delivery note upon taking... ...advantageous
Required minimum work experience:
Minimum of 1 year of experience in a...
...a manner that is in line with excellent service delivery to meet the client’s contractual... ...~1 year Call Centre experience
~6 – 12 months Team Leader/Supervisory... ...Supervisory experience
Skills
~Customer service orientation
~Oral and written...
...providing a highly professional, competent executive administration services. The Executive Business Manager will be responsible for the... ...3-year relevant Degree/ National Diploma is essential.
Experience:
~5-8 years of experience in an executive assistant role...
H2R Africa
Parktown, Johannesburg
a month ago
...a skilled, HPCSA Registered Dentist with over a decade of experience and a passion for excellence in dental care? Are you ready to... ..., providing immediate financial rewards for their exceptional services. As they demonstrate dedication and expertise, they will have...
MedE Recruit
Parktown, Johannesburg
a month ago
...priorities.
Maintain functional excellence, quality service and deliver value add to our customers.
Build sound business relationships with internal... ...and implementation.
Required Knowledge and Experience
~3 - 5 years related experience
~ Business acumen...
...vulnerabilities in computer systems, networks, and applications.
Develop custom testing methodologies and tools.
Provide technical guidance... ...attend team/social activities.
Required Knowledge and Experience
~4-6 years related IT security experience and a minimum of 4...
...Collaborate with development teams to ensure proper utilisation of services and monitor resource consumption.
Implement infrastructure... ...all non-functional requirements.
Required Knowledge and Experience 5 – 8 years relevant experience including;
Proven...
...the uplift of Agile practices and foster a culture of continual service improvement.
Communicate needed changes to development &... .../ Sprint Review, Retrospective.
Required Knowledge and Experience
~ Minimum 6 years’ working experience in IT business analysis...
...and interact with data seamlessly.
Required Knowledge and Experience
A minimum of 3 years in data scientist/data analyst role... ...learning and staying current with developments in the financial services industry, which is crucial for providing relevant insights....
