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Search Results: 29 vacancies
- Call centre Agent Join Our Team as a Call Centre Agent (Customer Service Representative) Location: JHB CBD | Shift Work: Rotational, including nights & weekends Are you passionate about helping others? Do you thrive in fast-paced environments and love solving problems...
- Qualification & RequirementsMatric/NQF Level 4 Degree/ Diploma qualification in Business Administration is required A minimum of 5 years Debt collections experience on a team leader or supervisory level. (Ideally with Municipal / Government debt)Proven experience as a Collections...
- ...Life Insurance Sales Agent: Permanent Position: Park Town The client is dedicated to... ...establish a world-class direct financial service business that seeks to: offer its clients... ...year experience within a Sales Outbound Call Centre selling long-term insurance (with...
- ...approximately 80 tied sales agents, all dedicated to meeting the... ...world-class direct financial service business that seeks to: * offer... ...within a Sales Outbound Call Centre selling long-term insurance (... ...maintaining relationships ⦁ Treating Customers Fairly ⦁ Initiative ⦁...
- ...the payment correspondence Ensure that service level agreements are adhered to and that... ...clients through recording and updating of calls, update query with actions taken and... ...claims system. Adhere to the Treating Customers Fairly principles. Make recommendations...
- ...providing necessary information to underwriting head to conclude underwriting requirements. WHAT WILL YOU DO? Ensure that agreed service levels are adhered to – with the aim to continuously improve, Support the retention of existing clients and securing new...
- ...to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual... ...Requirements ~1 year Call Centre experience ~6 – 12 months Team... ...experience Skills ~Customer service orientation ~Oral and...
- ...has just become available in our Group Services, Talent, Performance & Learning Development... ...across business units, leveraging AI agents and strategic workforce planning frameworks... ...of insurance regulations, products, and customer-centric compliance frameworks ~ TCF:...
- ...expected to pass a series of tests (numerical, logical and technical skills and knowledge) as a prerequisite for an interview.The Centre for Occupational and Wellness Services is an Affirmative Action employer-previously disadvantaged individuals are encouraged to apply.
- ...acceptance or rejection Liaise with medical service providers to submit outstanding medical... ...Communicate (via email and phone call) repudiated claims to claimants and provide... ...related to claims under management Provide Customer Services aligned to TCF (Treating...
- ...presentation, minutes within agreed timeframes Manage incoming calls in the Director's office as well as correspondence (paper and... ...check invoices and arrange for payments to ensure adherence to Service Level Agreements Monitor and respond to incoming communication...
- ...integration, and continually seeks opportunities for innovation and service excellence within the portfolio. This role requires a strong... ...(KPIs), including financial, market share, innovation, and customer metrics. Drive a data-driven approach to strategic decision-...
- ...Claíms team, assisting with all operational tasks to ensure that service deliveries are met. Ensure that Hollard’s goals are met as well... ...targets and Service Level Agreements (SLAs). Resolve customer, broker, branch, and partner queries with a focus on first-contact...
- ...This role is accountable for the RMA Life Group Risk sale’s and customer targets, in line with our BOS Strategy. This role is also... ...management and Underwriting areas to ensure exceptional client service delivery. Deliver improved Customer Analytics & Market intelligence...
- ...with senior leaders at key partner organizations and ensuring service levels and expectations are met. Help maintain and ensure partner... ...future collaboration and growth. ~ Measure effectiveness of customer success through metrics and data in order to Influence future...
- ...Account Management Manage a portfolio of key and strategic customer and intermediary relationships personally Develop and execute... ...legal) to configure a complex tailored or bespoke product and services solution and associated contractual terms that meet the partners...
- ...proactive risk mitigation. Ensure the delivery of agreed-upon services and KPIs, resolving issues swiftly and efficiently.... ...gains. Monitor, analyze, and report on partnership metrics- customer success, satisfaction, ROI, and growth potential. Implement...
- ...correct % and products used and taken into account for shared services, between the different entities Review the analysis of different... ...and guidance to the finance team to provide efficient customer service to internal and external users of financial information...
- ...distribution team, ensuring performance excellence across multiple customer tiers through a data-driven, customer-centric approach. More... ...Group Value Proposition, Group-wide HX (HeroesX) and Service model Strategies Drive penetration based on the customer segment...
- ...Life Offices, Short-term, Asset Managers, Other institutions, Specialised Enterprises, and Retirement Funds) within the financial services sector) as well as familiarity with the verification process for B-BBEE Sector Charter Council reporting. Duties will include...
