Search Results: 35 vacancies
Customer Care Agent
Position Overview:
As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving...
IT Service Delivery Manager - ParktownFull job descriptionTHE JOB AT A GLANCEIT Service Delivery Manager will be responsible for managing... ...performance reactively and proactively to meet SLAs and customer requirements. Work with support and delivery leads to update existing...
...potential, costs, and risks of litigation • To ensure excellent Customer Service experience • Review and establish cover of public liability... ...and timeously
• Appointment of attorneys, contingency agents, loss adjustors, investigators
• Providing all supporting documentation...
...business relationships with brokers and travel agents in order to attract, develop and retain... ...Effectively market all products and services in collaboration with the Centre of... ...continuous delivery of efficient and effective customer service
Key Responsibilities:...
...to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual obligations... ...Leader/Supervisory experience
Skills
~Customer service orientation
~Oral and written...
...inquiries, and orders, and provide information about printing services within the required turnaround time
Maintain and update the... ...orders to clients within the required turnaround time
Get the customer to sign the delivery note upon taking delivery of the order...
...limits and within set standards as per underwriting manual and service level agreements.
Continuous Process Improvement: Ensure full... ...policies and procedures and identify areas for improvement.
Customer service: Maintain a high level of service to customers (...
...just come available in our Hollard Insure, Specialised Claims Services Department (Operations) . We are looking to recruit a Liabilities... ...secure a successful liability ratio, Productivity and superior Customer Service are shown.
Finalise claim as per standard – Update...
...daily, weekly and monthly reports
~ Conduct quality audits of service calls, business processes and transactions as well as the... ...to business units. Direct the investigation and resolution of customer complaints through the business units to ensure full response and...
...Recoveries /Input Handling/ S.O.P / Data Accuracy) with regards to service; quality and performance to create a culture of excellent... ...tactical policies, procedures and standards.
Resolve escalated customer queries and complaints and provide feedback to customers on...
...strategies for scheduled and OTC generic pharmaceutical products.
Conduct in-depth market research to identify market trends, customer needs, and competitive landscape.
Analyse data on product performance, market dynamics, and consumer preferences to inform marketing...
...Product documentation such as policy wording, underwriting clauses, customer communications and policy schedules will need to be developed,... ...of documents which have a legal impact, e.g., contracts, service agreements, policy terms and conditions.
~ The ideal candidate...
Summary
We exist to maximize value to customers and Hollard by making the right products available for customers, which includes both... ...and Experience
~2 to 3 years of experience in financial services
~ Preference to those with exposure to life insurance
~ Ability...
...Role Objectives
Comprehensive desktop investigations are conducted within a digital environment. This ensures improved customer service, retention of customers and minimizing any claims leakage through in-depth analysis of the information obtained through out the...
...vehicle assessments for all the internal and external assessors. Assist as support to the assessing department to ensure customer feedback and optimal service delivery.
Key Responsibilities:
Ensure to reduce claims cost (i.e. upliftment instructions, assessor appointed...
...assist with problem management in identifying and proposing application system changes, while providing the highest level of customer service and maintaining agreed service levels. Initial focus will be on commercial lines insurance but over time will extend to personal...
...you want to join our team, these are a few of the key areas that you will need to be responsible for:
Provide our customers with world class service
Ensuring the store is fully stocked and orders placed accordingly
knowledge of administration and IT systems...
...Chief Payments Officer and Chief Risk Officer of the complany in providing a highly professional, competent executive administration services. The Executive Business Manager will be responsible for the execution of all executive assistance and general business management...
...performance culture that enables the achievement of our strategic priorities.
Maintain functional excellence, quality service and deliver value add to our customers.
Build sound business relationships with internal and external customers through providing effective...
Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.
The Group is focused on providing specialist-orientated, multidisciplinary...