Search Results: 25 vacancies
Customer Care Agent
Position Overview:
As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving...
...orders to clients within the required turnaround time
Get the customer to sign the delivery note upon taking delivery of the order... ...efficiently
Must be able to pay attention to detail for quality control
Must have communication and customer service skills for...
AJ Personnel
Parktown, Johannesburg
1 day ago
...policies and procedures and identify areas for improvement.
Customer service: Maintain a high level of service to customers (internal... ...follow up with corrective actions to all variances.
Quality control: Quality standards to be always adhered to.
Required...
...potential, costs, and risks of litigation • To ensure excellent Customer Service experience • Review and establish cover of public... ...knowledge on, and participate in the creation of new standards, control systems
and procedures to maintain service delivery.
• Track...
...tactical policies, procedures and standards.
Resolve escalated customer queries and complaints and provide feedback to customers on... ...knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery. Ensure adherence...
...vulnerabilities in computer systems, networks, and applications.
Develop custom testing methodologies and tools.
Provide technical guidance... ...utilise a sound understanding of business processes, risks and controls including relevant regulatory and accounting issues....
...manufacturers
Report monthly on key achievements, challenges, and any anecdotal success stories
Support financial management and control as related to the above Human Resources and other activities
Manage line reports in keeping with Wits RHI policies and...
AJ Personnel
Parktown, Johannesburg
9 days ago
...Report monthly on key achievements, challenges, and any anecdotal success stories
Contribute to and support financial management and control as related to the above human resources and other activities
Plan, convene, and produce reports for monthly one-on-one meetings...
AJ Personnel
Parktown, Johannesburg
24 days ago
...analysis e.g. Economic and Technological environments, Suppliers and Customers etc.
Conduct Competitor analysis e.g. motor excess... ...the SWOT analysis results to provide guidelines on Claims Cost Control opportunities that can be implemented.
Identify opportunities...
...Report monthly on key achievements, challenges, and any anecdotal success stories
Contribute to and support financial management and control as related to the above human resources and other activities
Take ownership and accountability for tasks and demonstrate...
AJ Personnel
Parktown, Johannesburg
a month ago
...Operational/ Technical:
Develop a thorough understanding of the overarching risk universe, processes and associated internal controls, issues, pertinent regulations and risks associated with the engagement scope.
Prepare data analytics audit programs that are aligned...
...and Optimization. Provide business data and analysis to managers within the organisation to assist in business decision making and control.
Key Responsibilities
~ To manage the accurate processing of automated Journals to the General Ledger by T+5 of accounting reporting...
...and post cash book journals.
Perform bank reconciliation and follow up on reconciling items on timeously.
Improve financial controls by ensuring the general ledger is aligned with LOB financial records and monitoring follow-up on reconciling items.
Use exception...
...Key Responsibilities:
Process all Third Party claims in order to secure a successful liability ratio, Productivity and superior Customer Service are shown.
Finalise claim as per standard – Update log – Update broker – Finalise on BPM and financial system...
...will need to be created and maintained for the core products. Product documentation such as policy wording, underwriting clauses, customer communications and policy schedules will need to be developed, enhanced and maintained. All documentation must abide by legal and...
Summary
We exist to maximize value to customers and Hollard by making the right products available for customers, which includes both Life and Short term products
The job role is within the Hollard Life business in the Product Actuarial team
Role focus would be...
...Area).
Role Objectives
Comprehensive desktop investigations are conducted within a digital environment. This ensures improved customer service, retention of customers and minimizing any claims leakage through in-depth analysis of the information obtained through...
...improvements in monthly reporting to Manager.Review and monitor the IT operations performance reactively and proactively to meet SLAs and customer requirements. Work with support and delivery leads to update existing processes and develop new ones to achieve required service...
...capturing of vehicle assessments for all the internal and external assessors. Assist as support to the assessing department to ensure customer feedback and optimal service delivery.
Key Responsibilities:
Ensure to reduce claims cost (i.e. upliftment instructions,...
...required to assist with problem management in identifying and proposing application system changes, while providing the highest level of customer service and maintaining agreed service levels. Initial focus will be on commercial lines insurance but over time will extend to...
