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- Customer Service Agent Position Overview: As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in...
- ...indicators (KPIs), including financial, market share, innovation, and customer metrics. Drive a data-driven approach to strategic decision... ...this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that...
- ...for future collaboration and growth. Measure effectiveness of customer success through metrics and data in order to Influence future... ...requirements and achieving their career aspirations Identify and recruit new staff members Ensure that financial resources are used...
- ...future collaboration and growth. ~ Measure effectiveness of customer success through metrics and data in order to Influence future lifetime... ...and achieving their career aspirations Identify and recruit new staff members Ensure that financial resources are used efficiently...
- ...organizing ⦁ Building and maintaining relationships ⦁ Treating Customers Fairly ⦁ Initiative ⦁ Results Driven/Achievement orientated... .... If you are successfully shortlisted the next phase of the recruiting process is a telephonic pre-screen interview. Please note that...
- ...Attend to queries related to claims under management Provide Customer Services aligned to TCF (Treating Customer Fairly) Attend to... ...this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that...
- ...enquiries and supplying information to internal and external customers (Executives, Internal Staff and Management, External Stakeholders... ...this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that...
- ...once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider...
- Summary Hello… an exciting new opportunity has just become available in our Insure IT, Digital area. We are looking to recruit a Front-End Developer. Role Objectives: Software Development Job Summary: The role is responsible for creating Frontend solutions...
- ...opportunity has just become available in our Group Services , Talent, Performance & Learning Development area. We are looking to recruit a Group Employee Relations Manager. Job Purpose: The Group Employee Relations Manager is responsible for leading and...
- Callcentre Agent Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client...
- ...Hollard brand and business proposition. This is achieved through understanding the insurance business and aligning offerings that drive customer satisfaction and revenue. This role is also responsible for: Managing relationship together with business focus Product...
- ...environment. Requirements ~1 year Call Centre experience ~6 – 12 months Team Leader/Supervisory experience Skills ~Customer service orientation ~Oral and written communication ~Planning and organising ~Problem solving ~Teamwork ~Coaching ~Technical...
- ...Broker Development strategy as well as growing its existing book size. This role is accountable for the RMA Life Group Risk sale’s and customer targets, in line with our BOS Strategy. This role is also responsible for ensuring sustainable revenue growth and profitability by...
- Call centre Agent Join Our Team as a Call Centre Agent (Customer Service Representative) Location: JHB CBD | Shift Work: Rotational, including nights & weekends Are you passionate about helping others? Do you thrive in fast-paced environments and love solving...
- Brand Manager (BM) bridges the gap between the customer and the brand they work for. Their jobs ensure that each touchpoint across the customer journey is engaging, efficient, and effective. Brand Manger uses information from the customer experience to gain insights from...
- ...updating of calls, update query with actions taken and escalate to the relevant assessor on the claims system. Adhere to the Treating Customers Fairly principles. Make recommendations to improve client service and fair treatment of clients within area of responsibility....
- ...objectives, and design a framework for these to be met Provide leadership and guidance to the finance team to provide efficient customer service to internal and external users of financial information Success Measure Achievements of set targets and objectives Legal...
- ...identify areas for operational synergy, revenue growth, and efficiency gains. Monitor, analyze, and report on partnership metrics- customer success, satisfaction, ROI, and growth potential. Implement and maintain best-in-class governance structures for effective...