Customer Care Agent
Position Overview:
As an International Call Centre Agent (Customer Service Representative), you will be a leading... ...passion for customer satisfaction excellence and prior experience in an International Call Centre
~Interactive customer...
...conferences, policy-setting workshops, etc.
Required minimum education and training:
~ A Graduate-level Degree with significant experience in product development, commercialization and regulatory affairs, including conceptualization, design, and execution of market-...
...Operations) area. We are looking to recruit a Litigation Specialist
~ Effectively settle claims whilst ensuring operational... ..., costs, and risks of litigation • To ensure excellent Customer Service experience • Review and establish cover of public liability claims...
...to recruit a Claims Quality Assurance specialist
~ Create operational efficiencies in... ...Direct the investigation and resolution of customer complaints through the business units... ...values
Required Knowledge and Experience
Minimum 5 Years claims quality assurance...
Summary As a Senior Digital and Cyber Specialist, you will be responsible for leading complex... ...networks, and applications.
Develop custom testing methodologies and tools.... ...activities.
Required Knowledge and Experience
~4-6 years related IT security experience...
...and infrastructure
Assist with project delivery on projects for all non-functional requirements.
Required Knowledge and Experience 5 – 8 years relevant experience including;
Proven experience in infrastructure management and cloud management, preferably with...
...Product documentation such as policy wording, underwriting clauses, customer communications and policy schedules will need to be developed,... ..., such as brochures.
Key Responsibility: General Customer Experience enhancement
Outputs required to achieve this responsibility...
Summary The Life Tax Specialist is a member of the Group Tax Team, and plays a role of the implementation of the Group Tax Strategy which... ...unduly exposed to tax risks
Required Knowledge and Experience
A minimum of to 5- 8year’s corporate tax experience in a financial...
Summary The Specialist: Data Analytics will be responsible for providing data-driven insights and analytics support to the Internal... ...for clearing and finalising all review Required Knowledge and Experience 3-5 years related audit experience, of which a minimum of 3 years...
...orders to clients within the required turnaround time
Get the customer to sign the delivery note upon taking delivery of the order... ...advantageous
Valid Driver's License
Required minimum work experience:
Minimum of 1 year of experience in a printing or...
...regulatory processes workstream
Together with the senior technical specialist, work closely with CHAI and lead product development,... ...~ A Graduate-level Medical Technical Degree with significant experience in product development, commercialization, and regulatory affairs...
...and the United Arab Emirates.
The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of... ...Post Basic Certificate
DESIRED EDUCATION: N/AREQUIRED EXPERIENCE
Essential minimum experience: 2-3 years experience as a Pharmacist...
...and the United Arab Emirates.
The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of... ...Grade 12, with Math Literacy
DESIRED EDUCATION: NoneREQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE: Basic stock control experience...
...teams e.g. developers, product managers and technical support specialists on product issues.
Development
Organize and facilitate... ...Empower the team to self-organize.
Required Knowledge and Experience
~5 - 8 years Project Management and 2 years Scrum Master...
...policies and procedures and identify areas for improvement.
Customer service: Maintain a high level of service to customers (... ...standards to be always adhered to.
Required Knowledge and Experience
Minimum of 2-4 years’ experience in short term insurance...
...secure a successful liability ratio, Productivity and superior Customer Service are shown.
Finalise claim as per standard – Update... ...areas / ways to improve processes.
Required Knowledge and Experience
~3 years’ Short-Term Insurance Motor Third Party Claims...
...tactical policies, procedures and standards.
Resolve escalated customer queries and complaints and provide feedback to customers on... ...related risks within own area.
Required Knowledge and Experience
~3-5 years’ relevant Short Term Insurance Motor and/or Non...
...conducted within a digital environment. This ensures improved customer service, retention of customers and minimizing any claims leakage... ...reputation to maintain and create opportunities
Customer experience (Complaints and Compliments management)
Osti – maintaining 0...
Summary
We exist to maximize value to customers and Hollard by making the right products available for customers, which includes both... ...of changes/innovations
Required Knowledge and Experience
~2 to 3 years of experience in financial services
~ Preference...
....
Reporting directly to Group Consolidation and Reporting Specialist , this role is responsible for the HINT parent company’s statutory... ...statements including the disclosure Required Knowledge and Experience A minimum of 2-3 years post articles experience
IFRS 17...
...assessors. Assist as support to the assessing department to ensure customer feedback and optimal service delivery.
Key Responsibilities... ...management and to prevent rework
Required Knowledge and Experience
Telephonic
Negotiation
Conflict handling skills...
...operations performance reactively and proactively to meet SLAs and customer requirements. Work with support and delivery leads to update... ...7: Bachelor’s Degree in IT or related fieldq 5 to 7 years’ experience of which 5 must be in managerial positionq ICT operations experienceq...
...application system changes, while providing the highest level of customer service and maintaining agreed service levels. Initial focus... ...areas for improvement.
Required Knowledge and Experience
~ Short Term Insurance with Commercial lines underwriting,...
...R80 000
Brand Manager (BM) bridges the gap between the customer and the brand they work for. Their jobs ensure that each touchpoint... ...effective. Brand Manger uses information from the customer experience to gain insights from the customer's unique perspective. The goal...
...environment.
Requirements
~1 year Call Centre experience
~6 – 12 months Team Leader/Supervisory experience
~... ...months Team Leader/Supervisory experience
Skills
~Customer service orientation
~Oral and written...
...analysis e.g. Economic and Technological environments, Suppliers and Customers etc.
Conduct Competitor analysis e.g. motor excess... ...Control Centre Managers incl Claims Procurement and Customer Experience team.
Establish and implement strategic partnership models...
...functional excellence, quality service and deliver value add to our customers.
Build sound business relationships with internal and... ...advice, response and implementation.
Required Knowledge and Experience
~3 - 5 years related experience
~ Business acumen
~...
...Parktown.
If you want to join our team, these are a few of the key areas that you will need to be responsible for:
Provide our customers with world class service
Ensuring the store is fully stocked and orders placed accordingly
knowledge of administration and...
...policy-setting workshops, etc.
Required minimum education and training:
~ A Graduate-level Technical Degree with significant experience in product development commercialization and regulatory affairs
Required minimum work experience:
Minimum 8 years of...
...management areas of improvement.
Qualifications:
~ Minimum of 3-year relevant Degree/ National Diploma is essential.
Experience:
~5-8 years of experience in an executive assistant role or professional business management role in the C-suite.
~...