Customer Care Officer (JB4357)
Century City
Market Related
To ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation...
...impact in the community
Job Description
Primary Job Duties & Responsibilities
Role involves handling inbound calls from customers/agents to resolve queries on their accounts
Role requires providing excellent customer service on queries related to processing...
...We're on the lookout for a Customer Relations Lead to be based in WC-Milnerton
As a Customer Relations Lead, you will be responsible for:
Administration
Leadership and Team Management
Client/Customer Satisfaction
Requirements
~4–5 years’ experience within...
...Exciting Career Opportunity: Portuguese Customer Success Agent (Sports-book)
Join a leading gaming operator in Cape Town as a Portuguese Customer Success Agent (Sportsbook)
This dynamic team is seeking an enthusiastic Portuguese Customer Success Agent to...
...We're on the lookout for a Customer Service Consultant to be based in WC-Milnerton
As a Customer Service Consultant, you will be responsible for:
Customer Handling
Administration
Client Service
Requirements
~1–2 years call centre experience preferable...
R 6,000 per month
...Student Journey Officer/Customer Service Consultant (JB4148)
Century City Town, Western Cape
Market Related
The Student Journey Officer is responsible for all administrative tasks associated with the HET/NATED and FET programmes that are offered at the campus. Aligned...
...and managing the CPT Branch, to
oversee financial reporting, directing all operational aspects including distribution, sales, customer service, administration of the branch
POSITION INFO:
Minimum requirements:
Matric with Maths and Science
Computer literate...
R 28,000 per month
...Contract and Account Management: 1.Review and ensure compliance with SLA contracts, including key performance indicators (KPIs)
Analyse customer satisfaction, resolve complaints, and handle escalations. 2.Evaluate overall performance in SLA contract and account management,...
R 30,000 per month
...and WIFI disciplines including configuration, support and troubleshooting of all the above.
Consistently deliver a high level of customer service and engagement.
Provide progress updates and recommendations to customers and the wider Assembly team.
Updating records, time...
...contract and to achieve the elements of the contract within the contract budget, agreed upon time schedules, statutory requirements, customer satisfaction, and promoting group company performance and reputation with the Client
Responsible for supporting group company...
...well vested Ops manager in the Cape Town within our organization Sendr - Operations Divisions team.An on-demand last mile vibrant customer centric courier company that has been in operations for the past Eight years is looking for your talent!!!THE MAIN PURPOSE OF THE...
...Excellent communication and interpersonal skills
~ Excellent time management skills
~ Quality and detail oriented
~ Excellent customer focus
~ Planning and organising skills
~ Driver’s licence (preferred not essential)
~ Own vehicle (preferred not essential)...
...beneficial.
02.
WHAT YOU WILL DO:
Product Vision and Strategy:
~Define and communicate product vision and strategy
~Act as the customer advocate in the development team articulating users' needs
~Work with the business and Product Designer to define what problems...
...including luxury journeys, complex flight itineraries covering several destinations, Activities and itineraries. Your exceptional customer service skills, commercial judgement, skilful use of travel research and booking technology, and passion for travel will deliver superb...
...consistent brand narrative across all digital platform.
Measurement
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Leverage data to understand customer behaviour and preferences,...
...and organizational skills
Meticulous attention to detail
Good communication skills, a service delivery mindset and a strong customer service focus
Must work well under pressure
Proactive mindset and can-do attitude
Ability to work independently as well as...
...You will be a part of a dynamic team that provides comprehensive sustainability solutions and services that inspire and enable our customers to create value from sustainability-related activities. Your main purpose will be to consult with clients on the sustainability...
Join Our Retail Store Team in Cape Town!Are you a vibrant person with a passion for delivering exceptional customer experiences? Look no further! Our team of retail experts is on the lookout for dedicated sales assistants to become part of our vibrant family in Cape TownAs...
...initiatives and make an impact in the community.
Job Description
Main purpose
To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business...
...trusting relationships with clients and manage stakeholder expectations.
Manage Product Lifecycle
~You will be required to work with customers in the ongoing enhancement and improvement of the product, provide input into product direction and strategy.
~Manage product...
...least 10 years’ experience
Skilled in designing detailed and individualized quotes for itinerary requests
Excellent sales and customer service skills (written & telephone), a service delivery mindset and a strong customer service focus
Target orientated, and...
R 6,000 per month
...helper during their academic journey.
Skills and Qualifications:
Education: Grade 12
Experience: Ideally, you've worked in customer service for 6 months to a year
Communication: You must be good at talking and writing in English and another official South...
...Walk.
If you want to join our team, these are a few of the key areas that you will need to be responsible for:
Provide our customers with world class service
Ensuring the store is fully stocked and orders placed accordingly
knowledge of administration and IT...
...network of more than 100 independent distributors around the globe.
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Service and...