Duty Manager Job Description

Duty Manager Job Description Template

Our company is looking for a Duty Manager to join our team.

Knowledge on Cape Town (Tourist attractions, popular restaurants);
Guest room checks, checking public areas for cleanliness & deal with maintenance issues;
Candidates who are able to live-in and have successfully completed their probation will be considered;
You must have worked on PMS systems before (Semper, Nightsbridge or similar);
Maintain your allocated portfolio;
Reservations experience, admin & telephone etiquette is extremely important;
Be trustworthy, presentable, neat & fluent in English;
Daily/Month ly Reports and Stock take;
Bilingual with good communication skills;
It will include supervising the setup of, and service at, all meals and beverage servings;
Familiar with all operational aspects of Front Office, including Reservations;
Due to the nature of this position (Live-in, rent free), single candidates would be preferred;
Guest orientation, Hosting;
Assist in the day to day management of the hotel Operations to include front office, Housekeeping, F&B Service Levels, Administration,
Due to the nature of this position (Live-in), male single candidates would be preferred.

Must be computer literate on MS Office suite — a minimum of 2 yrs. previous working experience in Hospitality 2 years’ experience in similar role;
Diploma in Hotel Management or other related fields;
Polite, friendly person that can think on their feet;
Strong management skills. Ability to deal with guests;
Good Communication and Interpersonal Skills;
Pro-Active and Professional and well Presented;
Valid South African Drivers licence;
Preferably previous experience with Apex / Pluspoint;
Well spoken and well presented individual;
Strong administration skills;
Proficient in use of the application of Up-Sell and Cross Sell Strategies;
Good all-rounder required;
Must have grade 12;
Must have a valid driver’s license;
Strong F&B and Hosting skills.