Search Results: 26,377 vacancies
...SUMMARY:
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POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
...Requirements:
~ Grade 12
~ A Diploma/Certificate in Supervisory Management Diploma/Certificate
~ Knowlege in National Deals, Effective... ...quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching when...
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand call centre technologies
Travel and Tourism industry advantageousCoaching
Stable track record managing contact centre...
...and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.
About the Role:
As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client'...
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POSITION INFO:
Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)Our client is looking for individuals to participate in a Contact Centre Learnership.
Qualification: Contact Centre NQF 2
Potential Start Date...
...SUMMARY:
Job Tittle: Communication Centre Support Manager
Key Responsibilities:
Leadership: Lead team members to achieve strategic objectives and implement the client vision for the Communication Centre.
Client Servicing: Ensure adherence to SLAs,...
...SUMMARY:
We are seeking a highly motivated Campaign Manager to join our Client.
The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in...
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POSITION INFO:
Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining...
...SUMMARY:
Data Centre Facilities Manager
POSITION INFO:
To direct the overall support on all regional Technical Infrastructure i.e. switch implementation projects, mechanical & electrical systems. ( HVAC , UPS, BMS, Access, CCTV , Fire, Generators etc.)
To...
...SUMMARY:
Degree/National Diploma. 5 years experience leading technical task teams for data centre environment.
POSITION INFO:
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure...
...client based in Cape Town, Waterfront, is seeking to employ a Centre Manager. The Centre Manager (CM) will be responsible for the... ...include, however is not limited to :
Be the first point of contact for all clients when there is a complaint/query or a question...
..., orders, and applications requested by the customers
Identifying, escalating priority issues and reporting to the high-level management
Following up complicated customer calls where required
Obtaining and evaluating all relevant data to handle complaints and...
...SUMMARY:
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POSITION INFO:
Requirements:
~ Bachelor of Commerce Degree in Management or relevant
~7 years experience as a Fitment Centre Manager
~ At least 2 years experience in General Management
~ Business development skills
Responsibilities...
...SUMMARY:
A provider of best in-class administrative and managed care services with a value-added service offering aimed at ensuring... ...Pharmacy Benefit, Disease Risk and Oncology is looking for a Call Centre Manager.
The role will involve the daily running and...
...Matric
Diploma in Business Management or equivalent
2-4 years' experience in a Call Centre environment in a position of assisting call centre agents
Ensure... ...assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs for...
...bespoke software solutions and provides highly skilled resources to its clients.
We are looking for a Project Manager - Infrastructure & Data Centre Specialist to join our financial services client based in Sandton for a 12-months contract role.
POSITION INFO...
...Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.
Requirements:
Must be fluent in German.
Shift work required (UK GMT)
Monday to Friday: 08h00 20h00
Saturday & Sunday: 0...
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative...
...The purpose of the contact centre agent is to respond to incoming and outgoing calls to and from customers. Respond to enquiries (calls, email and social media platforms), manage complaints, troubleshoot significant customer service problems and provide general information...
...Matric
Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International campaigns in a contact centre
Manage teams between 15 - 25 agents
Lead, guide, coach and support the team
Must be...