Search Results: 8,246 vacancies
...SUMMARY:
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POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
Telebest
Sandton, Gauteng
a month ago
...and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.
About the Role:
As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client'...
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand call centre technologies
Travel and Tourism industry advantageousCoaching
Stable track record managing contact centre...
...SUMMARY:
CLC is currently recruiting for a Customer Experience Centre Manager.
The Customer Experience Centre Manager is responsible for... ...NB: Please note that only shortlisted candidates will be contacted. Should you not hear from HR Department at CLC within two weeks...
Customer Loyalty Consultants
Centurion, Gauteng
3 days ago
...SUMMARY:
Data Centre Facilities Manager
POSITION INFO:
To direct the overall support on all regional Technical Infrastructure i.e. switch implementation projects, mechanical & electrical systems. ( HVAC , UPS, BMS, Access, CCTV , Fire, Generators etc.)
To...
People Source
Johannesburg, Gauteng
21 days ago
...SUMMARY:
Degree/National Diploma. 5 years experience leading technical task teams for data centre environment.
POSITION INFO:
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure...
People Source
Johannesburg, Gauteng
21 days ago
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative...
...SUMMARY:
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POSITION INFO:
Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining...
Plus 1x
Centurion, Gauteng
a month ago
...Matric
Diploma in Business Management or equivalent
2-4 years' experience in a Call Centre environment in a position of assisting call centre agents
Ensure... ...assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs for...
...The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely...
...Matric
Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International campaigns in a contact centre
Manage teams between 15 - 25 agents
Lead, guide, coach and support the team
Must be...
...Matric
Diploma Business Administration or Resource Management
5 years' workforce management experience in a Contact Centre / Call Centre
Planning shift and ensuring agent capacity
Determine resource and space requirements for all teams on various campaigns...
...bespoke software solutions and provides highly skilled resources to its clients.
We are looking for a Project Manager - Infrastructure & Data Centre Specialist to join our financial services client based in Sandton for a 12-months contract role.
POSITION INFO...
Psybergate
Johannesburg, Gauteng
21 days ago
Responsibilities:
Knowledge of customer needs and ability to provide solutions
Analyse sources of service failures, identify probable route causes and recommend solutions
Qualifications:
Matric
Degree or similar qualification and/or experience
Strong ...
...Requirements:
~ Grade 12
~ A Diploma/Certificate in Supervisory Management Diploma/Certificate
~ Knowlege in National Deals, Effective... ...quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching when...
...providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and... ...the need arise
Education and Experience:
~1-2 years Call Centre experience, preferably in the Medical Aid Administration Industry...
..., orders, and applications requested by the customers
Identifying, escalating priority issues and reporting to the high-level management
Following up complicated customer calls where required
Obtaining and evaluating all relevant data to handle complaints and...
FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and...
...relevant information to ensure First Call Resolution. Effectively resolve queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform any ad hoc tasks as and when required. NQF level 4/Matric No...
...SUMMARY:
Call Centre Campaign Manager - Credit Management - Randburg
POSITION INFO:
Call Centre Campaign Manager – Randburg (outsourced business process with a focus on credit management)
Required Skills and experience:
~ Solid analytical and problem-solving...
Top Talent Professional Services
Johannesburg, Gauteng
a month ago
