Manager ICT Job Description Template
Our company is looking for a Manager ICT to join our team.
Responsibilities:
- Line management of the ICT team;
- Service-level management (Availability and Capacity management, IT service continuity management and Information security management);
- Formulation and implementation of an annual ICT Strategy/Plan and associated budget;
- Service operation management (Event and incident management, access management, request tracking and fulfilment);
- Service transition management (Change management, Service asset and configuration management and Release and deployment management).
Requirements:
- ICT/Devops Automation e.g. puppet, ansible;
- Knowledge of cybersecurity concepts such as intrusion detection, prevention and hacking countermeasures;
- Relevant qualifications and certifications in IT;
- Service Desk/Issue Management – Jira Service Desk;
- Software Build Automation e.g. Maven, Jenkins, Nexus;
- At least 5 years’ experience as team leader/manager in an IT corporate environment;
- Source control management e.g. Git, Subversion;
- Monitoring e.g. Nagios, Zabbix, Zenoss.