Sales Assistant (Contract)

Ares Holdings, a South African company, connects global brands with Southern African consumers through a multi-channel network encompassing 2500+ wholesale doors, 50+ retail stores, and e-commerce platforms. Our business model promotes long-term and sustainable brand growth within the footwear, apparel, and accessories sector.Job Description Crocs Mall of Africa is looking for a Sales assistant to join their team. Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Sales Assistant. Company Values: We commit to the wellbeing of our team We work with a positive attitude We believe in our team Responsibilities: Customer Service & Sales Acknowledge every customer within 30 seconds Deliver excellent customer service to every customer following the Crocs customer service procedures Establish your customer's needs and use your technical knowledge to demonstrate benefits to meet those needs Close the sale & secure add on sales Invite your customer to back & turn them into Crocs fans Monitor your daily sales against your individual budget every few hours Inventory Replenish footwear, apparel, and accessories from the storeroom daily Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy Ensure stock entries in the POS systems are accurate Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System Process customer orders Daily Operations Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms Assist the manager with open and closing the store Training Your training is your responsibility Ensure you are allocated a buddy initially & that you learn from them You must attend quarterly training sessions & complete the assessments Ensure you receive monthly feedback from your manager Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack These are essential as they will determine your eligibility for promotions Merchandising Observe the store & maintain stock presentation in accordance with the Crocs standards Ensure sizes are replenished Assist the team to change the windows/ Mannequin's fortnightly Ensure POS materials are stored in the area to avoid damage Why work for us: Fast growing and well-established brand Extensive growth opportunities within Company upskills employees and provide training opportunities Requirements Grade 12 or Equivalent 1 year of customers services experience minimum Crocs product knowledge advantageous Able to work flexible shifts Perks & Benefits You get to work for a rapidly expanding distributor with aspirational brands. Uniform allowance Staff discount Company performance incentive scheme Long-service incentives Holistic Employee Wellness programme The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture. Closing Date 26 June 2026